Dr Kw McGechaen & Partner

We rang yesterday to get an appointment to be told to ring 111 after they had no apparent appointments. We then rang back today to be hold "if it was urgent 111 would have given you an appointment". The appointment is for a 2 year with white stools but apparently that's not important enough.
We rang at 8 am like they said and all the appointments for the day have magically gone. This place needs investigating

If I could give no stars I would! Last few times my partner has rung up and tried to get my son in, she’s been told to ring 111 as they can’t get him an appointment, but if She rings 111 service they’ll be able to book him in with them (the mind boggles). That or they've not got anything available for 3 weeks- yet you’re not allowed to book in advance and have to ring up on the day?! Wouldn’t mind but the first time she actually got him an appointment was sent away with a viral infection, which was actually scarlet fever and tonsillitis and an inner ear infection. Second time he ended

Fantastic doctor when I've managed to see him face to face, however spoken to the office staff on many occasions and they are often extremely rude and unhelpful.

I am leaving this practice ASAP - Totally inadequate to stop thinking they can help you and now the nurse has tested for Covid.-What a useless doctor!

Absolutely awful is the best way to describe this place. I had to wait 13 days for a phone call for Sciatica that has had me out of work and have now been waiting nearly 4 weeks for a follow up phone call from the physio while still unable to work. I understand the NHS is under stress but waiting so long for just a phone call just isn't acceptable. I've had to pay over £500 in private treatment while waiting for phone calls. I've been at this surgery for over 40 years but am definitely looking to change now as this is the final straw. If you care about your health then I strongly suggest you avoid

Absolutely disgraceful left in tears, tried booking back with my usual doctor after and been told i cant .This is after been refered by there own nurse who is one of the staff members who is actually polite and treats you like a nurse should maybe you should take a look at how she works and try it .
I saw the new female Doctor and was the worst appointment i have ever experienced in my life , i had clearly wasted her time after actually asking about something that effects my every day life ontop of the actual reason i was there which was also mugged off and completely unresolved.
The fact she

Disgraceful. Never any appointments, doctor is always on holiday, been discriminated against multiple times for being disabled and mentally ill. Haven’t been able to see a doctor in over a year and even then nothing was done and I’ve just become even sicker to the point I’m bedbound most of the time. Should be ashamed of themselves for the way they treat their patients to be honest.

If you want a rapid resolution to any paperwork whatsoever then avoid this surgery. We have been waiting for the doctor to share reports for the past 5 months and there are still no signs of progress.
All the staff can tell us is ‘it’s with the doctor’ - well yes, it has been since last year! I know the doctor is busy but 5 months (and counting) is ridiculous!

Not happy with this surgery, mum has dementia now and these people are not nice and don't seem to have time for her now. Have a bit of respect, and time for your patients and a smile would be nice it's Your job.