Throughout the pandemic we have worked hard to make the surgery as safe as possible for our patients, staff and visitors. We have remained open and will continue to do so. Our staff will continue to clean consulting rooms between uses and will continue to wear PPE (Protective Cover). Please consider we care for over 10,000 patients and our phones are very busy.

If your problem is urgent and requires a same day response you need to ring before 10.30am if possible. Calls after 10.30am will be passed to our administrative team for assessment, care navigation and processing. Alternatively you can fill out an e-Consult, you will recieve a response from us by the end of the next working day.

Website Update

Services

How to see a GP Report

You can no longer book an appointment directly. Our receptionists are trained to help direct you to an appropriate service without you having to see the GP. For example physiotherapy. All patient calls are assessed by a clinician according to clinical need. You will then be offered a telephone review.

Reviews (9)

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Azaan Rasib

Aug 24, 2021

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Very rude receptionists!! No appointments given no call backs !!Changing Dr asap!!!

Rajinder Sumal

Jul 17, 2021

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Hi just been to Horton Park medical centre we found the staff very polite very helpful they made you feel at home the nurse herd us enquiring at the front desk and she stepped in and took us right to the door were we were supposed to go.10 out of 10 thanks

Una Driver

Jul 07, 2021

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I am very surprised to read some of the previous reviews . I have been with this surgery over 40 years and never had any reason to complain I find Doctors ; Nurses Receptions & all the staff very professional & helpful at all times. Long live the NHS and all the wonderful people that work there.

Rachel Garbutt

Jun 16, 2021

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Receptionist rude , if you ever get through. Repeatedly get my prescription wrong. Doctors don't take you seriously. Took 4 months to reply to a query after an employment medical. Lost me the job.

Ash Taylor

Jun 03, 2021

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Reception staff have no proffesional curtusy they are rude and they answer phone and talk to you like their in a mood and like ur just someone that they have bumped into on street that they dnt like they need to be more polite.

Veronica Cooper

May 24, 2021

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All the Recipient are very helpful and don't have to wait long wene your Between Appointments very happy to have them as my Dr at Horton Park

Timmy Breen

Sep 08, 2020

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Been at this surgery my whole life, I would never switch, always solve any problems or investigate further if something hasn't worked, great always professional and friendly

Obadiah Adam

May 29, 2020

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I have just called in to simply query booking in an one time urgent appointment and the receptionist has rudely interrupted me and told me to call somewhere else.
No one wonder why this place is reviewed so negatively, the people there are despicable. 🤦
The people here lack respect and sympathy.

Aamir Patel

May 16, 2020

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It really saddens me to see how much the NHS have deteriorated over the years. The days where the actual ethos was based around care for any patient, any age, any colour. I refuse to thank the NHS in recent times as i have nothing to thank them for. I have been medically neglected for 5 months after a catastrophic accident in March which resulted in carnage, both to my physical and mental health. I am still wearing a sling for my wrist which has been left untreated for 5 months. No follow up phone calls after the new heavily flawed online booking system. Nothing at all. I dare not to pick the phone

Dr R Amedzro