Pillai
Call now
Call now
Website
Call
St Luke's is a GP Surgery offering some specialised services situated within the Pinfold Health Centre Field Road at Bloxwich, Walsall. Our patient list is open and we accept new patients. We occasionally close Reception between 1pm and 3pm for staff meetings or training. If you need urgent medical assistance during this time please call Waldoc on 01922 501999.

If the Practice is closed and you need medical assistance you can phone Waldoc on 01922 501999 during the following times:. If you need URGENT Medical assistance in an EMERGENCY situation please phone an ambulance on 999.
Services
Please book to see Dr Nair/nurses / Vera Brown for contraceptive advice and supply of condoms. Receptionist Vera can supply condoms - you can ring and ask for Vera or request via a note in the post box with a contact number - Vera will ring you back. If you think you are pregnant, please do a pregnancy test and confirm pregnancy and then book to see the Community Midwife.
You can book appointments via internet and 'self check in at the desk on the computer screen. We will make every effort to see children under 4 years the same day. If appointments are not available on the day the receptionists will offer you a Telephone consultation. Nurse Triage : On certain busy days, a trained nurse will speak to you first before booking to see the doctor.
You can come into the practice with the right hand side of your last prescription, tick the boxes to state which medication you need and post into the red box on reception. If you have lost the right had side of your prescription you can write your name, address and what medication you need onto a piece of paper.
We record your personal information in order for us to provide you with appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act 1998 and abide by the Caldicott Principles. The Practise will ensure that the patient confidentiality is maintained at all times by all staff.
These are commonly caused by viruses and, unfortunately, there is no cure. Antibiotics are of no use. Treatment usually consists of taking recommended doses of Paracetamol (Calpol) and drinking fluids. The illness will last 'one week if treated and seven days if not treated!' The dry cough may persist for 2 to 3 weeks especially in smokers.
Reviews (9)
Lisa Chambers
Lisa Chambers
Jan 23, 2022
Report
Having had to cope with covid..i have gone into shut down..I rang for an appointment,, then 3 days later I got one . I DID EXPLAIN HOW BAD I FELT..I can't cope ..can't sleep..just not dealing with anything..not sure who it was who called me...but a man's voice.....All he was interested was weaning of my medication 🙄 now...I was appalled..! No sympathy... plz give me Dr Nair...and better,, more understanding receptionists.
KimikoSAMA Jd
KimikoSAMA Jd
Dec 01, 2021
Report
Staff really don't seem to care. Always misdiagnosed or pushed out the door. First incident Pillai accused my parents of abusing me when it was just shortness of breath from anxiety. Next we had to beg for allergy tests which turned out to be severe Ibuprofen allergy and peanut allergy, then my dad had to suffer with bowel cancer for months when they misdiagnosed it at constipation. Now my grandads leukemia isn't noticed until it's too late despite numerous blood tests. How do you not find blood cancer in blood?! Should not be practicing! they're a danger to life and don't care about people health
Bethany Kyte
Bethany Kyte
Apr 07, 2021
Report
Never come across receptionist staff as rude as the ones from here. So unhelpful and the attitudes towards patients are awful.
Rebecca Wellington
Rebecca Wellington
Feb 13, 2021
Report
Very rude receptionist won't take blame when in the wrong and they are never happy to help would not recommend
Helen Griffiths
Helen Griffiths
Jul 10, 2020
Report
Wouldn't go anywhere else. All of the staff at St.Lukes Surgery are amazing, from the Doctors, nurses and reception staff.
Coleen Harvey
Coleen Harvey
Jun 27, 2019
Report
Doctors are good when you can get past the receptionists who think they know everything! The most unhelpful receptionists ever! Stroppy rude and arrogant women!!
Aaron Craig
Aaron Craig
Feb 01, 2019
Report
Great doctors and staff keep up the good work guys.i work 7 days a week and you always fit me in when you can.
Darren Perry
Darren Perry
Sep 22, 2017
Report
I have now been waiting over three weeks to get to see my doctor about a possible growth removal. It could be cancerous it could not be but the people who answer the phones seem to have it all in hand. Three diffrent people now know why i am seeing my doctor and i still have no appointment or even know what he looks like. A disgusting service. I have worked ever since i left school and payed into the system to get fobbed off. THREE WEEKS. DISGUSTING. I will be filing a complaint to the ombudsman and i want answers as to why THREE diffrent people cannot get me an appointment in the space of three
Tish Heath
Tish Heath
Aug 17, 2016
Report
Worst surgery ive ever attened cant get appointments if you work full time told different things by different staff about booking or pre booking appointments practice manager isnt much better as a diabetic i was told no appointments late night last one for 3 weeks is 6 oclock leaving me no option but to now have to use out of hours . out come of this will be me changing surgerys now i feel this one is very poorly run i dont have a problem with the doctors all ive seen are excellent but how it works on appointments seems to be if your face fits .