To do so we will endeavour to use all of the resources available and embrace the technological advancements that are part of this evolving world'. These all come from reputed sources. Please be aware that we are continuing to offer telephone and video consultations. Please also be aware that, despite easing of restrictions, no patients will be seen face to face unless wearing a face mask in our surgery.
In line with our vision, you now have the option to book appointments, order prescriptions and even see your medical record online! Ask our staff at the surgery for information about logging on.
In line with our vision, you now have the option to book appointments, order prescriptions and even see your medical record online! Ask our staff at the surgery for information about logging on.
Services
Dr Mohan Singh Saini trained in India in the prestigious Armed Forces Medical College qualifying in 1971 before leaving to become a General Practitioner in the UK. He has been on the GP register since and specialises in Joint Injections and diseases of the eye. Dr Jessy Saini Trained in Birmingham University Medical School qualifying in 2002.
At Saini & Saini, all patients with routine medical needs are seen by appointment only. When booking an appointment, please let the receptionist know if you have any preference as to which practitioner you see. Patients are free to make an appointment with any of the doctors or nurses but are encouraged to see the same person for follow-up appointments.
At Saini & Saini we recognise that, occasionally, everyone makes mistakes - this includes us. Although we always try to provide the kind of service our patients would like to receive, we appreciate that it is not always possible.
If you have a complaint or concern about the service you have received from the practitioners or any members of staff in this practice, please ask for a complaints form from reception and the practice manager will deal with this.The practice supports 'Zero Tolerance' and any patient behaving in an inappropriate, abusive, violent or intimidating way towards practice staff, community staff or other patients, will be removed from the practice list.
If you have a complaint or concern about the service you have received from the practitioners or any members of staff in this practice, please ask for a complaints form from reception and the practice manager will deal with this.The practice supports 'Zero Tolerance' and any patient behaving in an inappropriate, abusive, violent or intimidating way towards practice staff, community staff or other patients, will be removed from the practice list.
The surgery works in close collaboration with other organsiations to ensure that any issues pertaining to safeguarding are dealt with in a time manner. Dr Jessy Saini is the designated lead for adult and child safeguarding. She is passionate about ensuring that the practice population knows about all of the services which are available.
Jessy Saini is professional, thorough, very friendly, very pleasant personality and very thoughtful. She is supported by a very cooperative and helpful staff. Dr. Jessy is very relaxed, not is a rush, open to all our questions, and is a very good health care provider. She answered all our questions no matter how many times we asked the sameones.
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