Here at Elm Park Minicabs in Essex, we care about what we do and we ensure that every single journey we complete is as enjoyable as it can be for our customers. Being a well-established company we are emerging as one of the most respected and valued long distance minicab providers in London. We operate using a fleet of fully licensed modern 4, 6 & 8 seater vehicles with a great mix of estate cars, hatch backs, saloons and MPV's.
Elm Park Minicabs Group incorporates Barkingside Minicabs, Hornchurch Express Minicabs, South Hornchurch Minicabs, Airfield Airport Transfers and Dagenham Airports Minicabs. We focus on getting the basics right and we believe that every single journey we conduct will be done so on-time, professionally & safely.
Elm Park Minicabs Group incorporates Barkingside Minicabs, Hornchurch Express Minicabs, South Hornchurch Minicabs, Airfield Airport Transfers and Dagenham Airports Minicabs. We focus on getting the basics right and we believe that every single journey we conduct will be done so on-time, professionally & safely.
Reviews (8)
Desederio Madula Jr
Dec 30, 2021
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Critical:Â Professionalism
Poor customer service. The receptionist is rude and has no clue what customer service is all about. I have been requesting for an official receipt and its been a struggle. I could not get a refund from my employer because I have been denied of the receipt. Lots of excuses and alibis.
Poor customer service. The receptionist is rude and has no clue what customer service is all about. I have been requesting for an official receipt and its been a struggle. I could not get a refund from my employer because I have been denied of the receipt. Lots of excuses and alibis.
David J.
Nov 29, 2021
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Helen Gudge
Dec 13, 2020
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Disabled Customers Avoid, Avoid,Avoid!!!!!
Booked a taxi from Elm Park to Ockendon. Highlighted that I was disabled and would be travelling with mobility equipment. That I needed either a larger car with big boot or an adapted vehicle.
Guy on phone was nice said no problem, I asked to pay on card they said sorry can't do, but we can take you to cash point.
Taxi arrived and it was a average car with a very small boot. The driver was very unhelpful, with a standard car/standard charge. I didn't expect help with mobility equipment but he could have assisted with bags.
I had to fold my equipment
Booked a taxi from Elm Park to Ockendon. Highlighted that I was disabled and would be travelling with mobility equipment. That I needed either a larger car with big boot or an adapted vehicle.
Guy on phone was nice said no problem, I asked to pay on card they said sorry can't do, but we can take you to cash point.
Taxi arrived and it was a average car with a very small boot. The driver was very unhelpful, with a standard car/standard charge. I didn't expect help with mobility equipment but he could have assisted with bags.
I had to fold my equipment
Steve Davis
Nov 06, 2020
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Gary Sewell
Oct 30, 2019
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Nasima Ravat
Sep 11, 2017
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Terrible service, really rude and aggressive driver. I had booked a cab from stansted airport to my home in Elm Park. I phoned the cab driver when I was in baggage claim to say that I was here and that I would be exiting from arrivals in 2-3 minutes and could he please let me know where he was. I came out and couldn't see him so phoned him back. He didn't understand where I was and I kept on telling him where I was, in zone D. This went on for a while so I eventually phoned him and said look where are you? Then he started shouting at me like I was the one being dumb! I told him there's only one
Dean Runnalls
Nov 22, 2016
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Terrible ........ I wanted a Cab with my seven year old daughter and the cab office door was locked .
Outside there was two cabs it was only 7.30 pm . The drivers asked where we were going , I think because it was a local fare they didn't want to take us.
I phoned the number on the door someone answered the phone and told me that the cab outside was ours . A silver car , I informed the person on the phone that he was driving off , he told me he had another job and left us with no cab. We ended up having to walk home in the freezing cold . So terrible I will not use them ever again 😡😡😡
Outside there was two cabs it was only 7.30 pm . The drivers asked where we were going , I think because it was a local fare they didn't want to take us.
I phoned the number on the door someone answered the phone and told me that the cab outside was ours . A silver car , I informed the person on the phone that he was driving off , he told me he had another job and left us with no cab. We ended up having to walk home in the freezing cold . So terrible I will not use them ever again 😡😡😡
Waraporn Gord
May 06, 2016
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