Please allow me to introduce ourselves. We are Jon & Sarah Palmer and have owned and personally run the Pen Mill Hotel since 2003. We have taken the business from a drinking pub with live music to one of the areas most successful award winning, hotel based, food led pubs. Our success comes from shear hard work, determination and a love for our independent hotel.
A hotel where Sarah and I first met in 1999. Business has not always been easy. We have suffered fire, recession and tremendous uncertainty in our sixteen years at the Pen Mill. However, we have bucked the trend of many businesses and recorded twelve continuous years of growth in a market that, many of the 'big boys' have stumbled and fallen by the wayside.
A hotel where Sarah and I first met in 1999. Business has not always been easy. We have suffered fire, recession and tremendous uncertainty in our sixteen years at the Pen Mill. However, we have bucked the trend of many businesses and recorded twelve continuous years of growth in a market that, many of the 'big boys' have stumbled and fallen by the wayside.
Services
Gift vouchers are now available to spend on Food, Drink and even Accommodation here at the Pen Mill. In the boxes below, please add your details and not that of the recipient of the voucher. When all boxes have been completed, click 'Next'. This will take you to our payment screen. If you do not have a PayPal account, you have the choice to create an account or simply check-out a 'Guest'.
Reviews (11)
Heather Wicks
Dec 26, 2021
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Jan Biddle
Dec 13, 2021
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Tim Reed
Dec 05, 2021
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We've just had our Christmas get together here with family and friends. Absolutely brilliant evening was had by all. Food excellent, every member of staff were fantastic, very attentive. It's extremely well run with the owner always taking a personal interest in his clients, he's very hands on. Personally I've been a client over a number of years now and never had a bad meal. It's just a brilliant place to get together with family and friends. I would highly recommend the Pen Mill Hotel. Well done and congratulations to Team Pen Mill.
Anita Laker
Dec 05, 2021
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The food was good and fairly priced (2 of us had the veggie curry and 1had the ribeye steak) but what really made the evening was the staff. From the manager greeting us and taking us to our table to the attentive and friendly waiting staff, each and every member was a credit to Pen Mill. They took the time to talk, were very attentive-without being intrusive-and they were all so friendly.
Gill Hussey
Dec 01, 2021
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I’ve had the pleasure of two separate evenings out this week for meals at the Pen Mill. The food has been great but a special mention must go to the member of staff called Charlotte. She has dealt with different allergies brilliantly and done everything she could to ensure our evenings have been safe and extremely enjoyable.
Thoroughly recommend the Pen Mill for a wonderful evening out.
Thoroughly recommend the Pen Mill for a wonderful evening out.
Chris Sanders
Nov 18, 2021
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This is a superb venue - as somewhere to eat (the menu, food and presentation are Michelin star quality) as somewhere to drink (Cask Marque Accreditation with Certificate - the Ales really are in noble condition) as a convenient place to meet (good car park and easily accessible) and even as a historic place to visit (there's plenty of documentary reference of the place going back to 1828 and even before)
This reviewer had arranged this venue to meet ex publican friends who had very discerning tastes; he regarding beer, and she concerning food. It was with satisfaction that they regaled the place
This reviewer had arranged this venue to meet ex publican friends who had very discerning tastes; he regarding beer, and she concerning food. It was with satisfaction that they regaled the place
Annette Hankin
Sep 30, 2021
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Hotel that accepts dogs is hard to find, so glad we found Pen Mill, we stayed one night. It is a lovely hotel, small but with a big heart. The accommodation was spotless, everything you need and very comfortable bed. Has a welcome atmosphere the staff were very warm and friendly and food delicious. Big car park. Lovely walk nearby for the dog. Would highly recommend.
Stella Andrews
Sep 28, 2021
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Stayed from 20th September for 3 nights. Got checked early. Housekeeper very friendly and helpful. All the staff were friendly. On our visit the food was absolutely excellent amazing Wednesday evening carvery. Room was clean and tidy, only thing road noise, couldn't leave windows open, therefore made room hot and I've said this before about this room we had, is that the door to the shower was a tight squeeze for both of us
Karen Austin
Sep 28, 2021
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Fantastic, very welcoming, made a last minute booking for a table for two. No problem. Warmly welcomed. Great customer service from genuinely relaxed and pleasant staff who obviously enjoy their job. Quietly attentive waiting staff who were engaging. Excellent all round. Customer care is obviously a high priority here. Will definitely go again.
Mark Dalgarno
Jul 17, 2021
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Highly recommend - definitely will be coming back!
From the moment we arrived we were warmly welcomed. They were extremely busy but they were extremely organised!
Check-in was quick and easy and the team member was very helpful and polite.
The rooms were extremely clean and inviting. Even the dog was accommodated for with a lovely bed, bowls and treats (but we almost missed these as the dog was at them like a shot - and he enjoyed them!)
Evening meal was very nice, staff were helpful and friendly. Food was extremely well made, clearly the kitchen team enjoy quality and presentation - service
From the moment we arrived we were warmly welcomed. They were extremely busy but they were extremely organised!
Check-in was quick and easy and the team member was very helpful and polite.
The rooms were extremely clean and inviting. Even the dog was accommodated for with a lovely bed, bowls and treats (but we almost missed these as the dog was at them like a shot - and he enjoyed them!)
Evening meal was very nice, staff were helpful and friendly. Food was extremely well made, clearly the kitchen team enjoy quality and presentation - service
Alex H.
Jun 07, 2015
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