Rushbrook & Rathbone
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Rushbrook & Rathbone
Whether working with the corporate or private sector, Rushbrook & Rathbone provides tailored, effective property management solutions. By always placing our clients at the heart of our business we have built an enviable reputation within the property management sector and have become the company of choice within the industry.

Having won this position, we retain it by remaining true to our principles: delivering a thoroughly professional, friendly and personal service to our clients will remain at the core of everything we do.
Services
Our team's specialist knowledge, experience and expertise can improve every area of property or block management for landlords, enhance your agency business or ensure staff relocation is worry free. Rushbrook & Rathbone has established an unrivalled reputation in the field of property management for professionalism, service and trust.
Rushbrook & Rathbone provides a dedicated block management service, making developers' new build, refurbished and existing residential blocks work for the benefit of everyone involved and ensuring regular and easy-to-understand communications. The R&R team members are good to work with, exceptionally well trained, very experienced, good listeners and passionate about delivering first class customer service.
Rushbrook and Rathbone provides a tried, tested and thoroughly professional outsourced property management service tailored for both Estate Agents and existing Lettings Agents. We ensure the service received by your new and existing landlords and tenants is second to none.

Our team members are experienced, knowledgable, friendly, ARLA approved and dedicated to keeping the whole process of property management as smooth and trouble free as possible.Ours is also a very personal service - you will be assigned a dedicated and responsive team who will have an in-depth knowledge of your properties, will deal rapidly with queries or instructions and operate in line with all current regulations.
The benefits of Rushbrook & Rathbone's flexible property management solutions are available to all professional landlords. Whether you own one property or a portfolio; whether you live close by your properties or on the other side of the world. Every tenancy has a beginning, middle and an end.

By choosing R&R as your provider to handle all or any of the processes, you are assured of peace of mind for pre-tenancy administration services and legal formalities (the beginning) rent collection and property management (the middle) and tenancy deposit reconciliation (the end).
Reviews (10)
John Paul Morgan
John Paul Morgan
Nov 23, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
In my experience this company does not offer a professional service. I can't comment on its management of tenants. But is does seem to display a contempt for landlords/leaseholders that is astonishing. I'd certainly like to speak with their directors about it but imagine it is part of the company ethos. Try it and see... At your peril.
Michael
Michael
Nov 06, 2021
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They say they're gonna call you back but they never do! 11 months without heating 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 jokemen and jokewomen
Neha Vyas Lall
Neha Vyas Lall
Sep 27, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have been working with R&R since the start of 2021 and each time I speak to them, I am more and more confident sending my clients to this Company. Wont be going anywhere else for property management.
Claire Bastow
Claire Bastow
Feb 16, 2021
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Positive: Professionalism, Quality, Responsiveness
The staff are very helpful and professional at all times. Will definitely contact them again.
Yury Villalonga-Stanton
Yury Villalonga-Stanton
Jan 22, 2021
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Helpful throughout, efficient in turnaround time, always readily available. Shay really helped us work through some challenging issues towards the end of our tenancy, and we felt supported and listened to throughout. Thanks Shay!
Lubna Sliti
Lubna Sliti
Dec 03, 2020
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Absolutely terrible service from the lettings agent from start to finish. The lettings agent lied about about multiple things including parking and the property being professionally cleaned, it's come to the end of the tenancy and we have moved and the land lord is trying to recover costs even though she did not clean the property before renting out. This company is very dodgy, I would warn any families or professional couples to stay away as they lie and try to take people's money. Beware!
Ch M.
Ch M.
Sep 10, 2020
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Critical: Professionalism
Horrible customer service. I called for some infromation about being a gurantoor, and the women on the phone was extreamly rude. Its not my fault you could not get a degree and have a better job.
Lauren Visagie
Lauren Visagie
Aug 29, 2020
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Critical: Professionalism, Responsiveness
They do not reply to emails. They do not return calls. Reported a security fault at our flat (door could not lock) and it was NEVER attended to - we have since moved out. Waiting for our deposit to be returned almost a month later with absolutely no communication and constant follow ups from us.
Ananti Milan Shah
Ananti Milan Shah
Aug 08, 2020
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Louise Shead at Rushbrook and Rathbone arranged a rental for our property. They were very thorough, professional and fast. They had very clear communication and even when things went wrong they found solutions in a clam way. They were extremely polite too. Thank you. Highly recommend them.
Melanie Oliver
Melanie Oliver
Jul 28, 2020
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Positive: Professionalism, Responsiveness
Kay is amazing! Professional and responsive and extremely supportive!
Kay made a huge difference to an experience I was encountering.
She reacted and made good. I cannot thank her enough!!!