Payment is expected to be made at the time of treatment. Failure to pay at time of treatment will lead to an invoice being sent. Failure to pay within the specified time period may result in your account being surcharged. Attempts will be made to recover the payment. If unsuccessful your account will be passed to a debt collection agency to seek payment, and/or pursued through the courts.
We aim to be accommodating to all clients, if your pet requires treatment and you are aware you may not be able to meet the terms of payment please alert us at the earliest possible opportunity and we will discuss the possible options to try and avoid any unnecessary unease.
We aim to be accommodating to all clients, if your pet requires treatment and you are aware you may not be able to meet the terms of payment please alert us at the earliest possible opportunity and we will discuss the possible options to try and avoid any unnecessary unease.
Services
Jackie joined Wait & Haxby (later to become Minster Veterinary Centre) in 1989 as a receptionist and nursing assistant, and she is still here all these years later as Practice Manager. Her main focus is client care and ensuring the practice gives the best possible service to its clients and their pets.
At Minster Veterinary Centre, we have 6 practices in Nottinghamshire, ensuring we're easily reachable for all pet owners. Our longest-standing vet clinic in Southwell was purpose built in 1998 but the practice dates back to the First World War, making us one of the most experienced practices in the area.
We love our pets just like we do our family members, which is why we don't want to see them suffer with an injury or illness. If you want to make sure help is always at hand for your pet, you need a highly dependable vet for pets in Calverton. At Minster Veterinary Centre we provide a broad range of treatments for all animals from dogs, cats and rabbits through to horses and farm animals.
The Newark surgery is a purpose built small animal practice with a large car park and an easy to access location just on the edge of town. We have 3 consulting rooms, 2 surgical theatres, imaging facilities, in-house lab facilities and dental equipment. Collection of large animal medications can be organised via our Southwell-based large animal department.
Our Burton Joyce practice opened in 2018 as an additional surgical practice in the Minster Veterinary Centre family. We cater for household pets of all shapes and sizes and can be a collection point for farm animal and equine medications dispensed via our Southwell surgery. We provide preventative healthcare treatments, wellness clinics, appointments for animals that are under the weather and a range of free nurse clinics.
Reviews (18)
Samantha Jackson
Jan 24, 2022
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Yesterday was a very sad day for our family we had to have our much loved 8 year old labrador put to sleep very suddenly and unexpected, just wanted to say that James the vet and nicola who answered our call were amazing they dealt with us in such a kind and caring manner in spite of this funny old world we are living in at the minute and I can't thank them enough for their compassion at such a sad time for us, would highly recommend to anyone who is looking for a wonderful veterinary service
Jo Freeman
Dec 09, 2021
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A very big thank you to Steph and Laura for your kind and caring approach towards skippy and myself, you’re professionalism and complete dedication to your job is to be commended. I have nothing but praise and… gratitude to you both, even though I had to make one of the hardest decisions of my life, your support and compassion gave me the strength to do what was right. Keep up the good work you are the best !!! Jo xx
Rosie Stubbs
Oct 27, 2021
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After months and months of having £188 bill I was very disappointed to say that my four-year-old horse passed away at 4 This shouldn’t of happened I was asking for nearly 3 days for the notes of exactly what my horse had in his system as minster vets was not providing this on the sheet I wanted a second opinion as I was not Happy with Minstervets… . a good 90% of the time I was stood outside with my horse cry my eyes out the vet thought it was absolutely fine to sit in the car write virtually nothing down on a piece of paper I’ve had the last six months of trying to get
Colleen Scholefield
Oct 18, 2021
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The service provided is exceptional and the prices are very reasonable. I've used them for cats, chicken, rabbits and hamsters, and they've always treated my animals (and me) with care and compassion.
The team are all brilliant and I have to say the reception team are the loveliest vets reception team I've dealt with in my many years of animal care.
The team are all brilliant and I have to say the reception team are the loveliest vets reception team I've dealt with in my many years of animal care.
Angela Swift
Oct 10, 2021
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My dog has seen Pete and Jim on a regular basis due to his back and they Are so helpful , understanding and spend time to explain everything ! Their knowledge is outstanding and they always put a very concerned owner at peace ! Always having animals I have seen a lot of vets but Minster are the best by far 😊
Julie Brooks
Sep 26, 2021
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Audrey Hargreaves
Sep 14, 2021
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Minster vets are a fantastic veterinary practice, professional, friendly, keep you informed of your pets progress.
Always there for advice and reassurance.
Highly recommend if your looking for a vets.
They where also very compassionate and caring when saphie passed away , for that I am truly grateful.
If I decide to get another pet I will have no hesitation or worry about chosing Minster vets again.
Thankyou to all the staff.
Always there for advice and reassurance.
Highly recommend if your looking for a vets.
They where also very compassionate and caring when saphie passed away , for that I am truly grateful.
If I decide to get another pet I will have no hesitation or worry about chosing Minster vets again.
Thankyou to all the staff.
Helen Law
Aug 11, 2021
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Chloe Wilkins
Jul 23, 2021
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Rhianna Cooper
Jul 20, 2021
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Emily McDonnell
Jul 09, 2021
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Chris Coulthard
May 29, 2021
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Positive: Professionalism
Have been with this surgery for a while, professional care and service, no problems. Sadly had my dog put to sleep last week, although the procedure wasn't straight forward, the vet dealt with the problem quickly and efficiently. The care and compassion received made the process a lot easier.
Have been with this surgery for a while, professional care and service, no problems. Sadly had my dog put to sleep last week, although the procedure wasn't straight forward, the vet dealt with the problem quickly and efficiently. The care and compassion received made the process a lot easier.
Deana Woodward
Apr 27, 2021
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Anthony Herbert
Apr 09, 2021
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Our new rescue dog had a serious eye issue. James first saw him and was concerned. He sent photos to get more advice. It was clear the eye needed to be removed. Everything was explained to us. Everyone at Fernwood and Newark treated our dog as though he was theirs. We needed some viewing by vets post op. No extra costs and lots of advice. We can't thank everyone enough. Four weeks on and our new family member is doing great and is a gem.
Susan Screaton
Aug 25, 2020
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Sadly had to have our 18 year old jack Russell put to sleep this morning (15/11) he was everything to us. The decision difficult because he was eating well, coming out other end well and mornings still up for a run. But these past couple of weeks.........
Negative comments about Newark I find strange, perhaps treat those as you wish to be treated comes to mind.
All staff have always been kind, helpful and professional.
Today’s decision was without doubt hard but helped by, in particular Tracy and Rachel (reception) who went out of their way to explain every single detail.
We were early but
Negative comments about Newark I find strange, perhaps treat those as you wish to be treated comes to mind.
All staff have always been kind, helpful and professional.
Today’s decision was without doubt hard but helped by, in particular Tracy and Rachel (reception) who went out of their way to explain every single detail.
We were early but
Key
Oct 20, 2019
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Best Vets in Newark by a mile!
My animals have been moved 3 times to a decent vets.
One was useless with my cat.
The other resulted in a loss due to poor aftercare.
My Cocker Spaniel came in today for a dental.
Usually just nip into Fernwood for jabs and check ups but I had to go to Newark for the dental.
Was greeted by two polite receptionists which is always a good sign!
The Nurse who dealt with me was absolutely fantastic!!
Greeted Barney and gave him loads of fuss on arrival and went through what was happening with Barney.
Picked him up and she’s Knelt on the floor with me fussing
My animals have been moved 3 times to a decent vets.
One was useless with my cat.
The other resulted in a loss due to poor aftercare.
My Cocker Spaniel came in today for a dental.
Usually just nip into Fernwood for jabs and check ups but I had to go to Newark for the dental.
Was greeted by two polite receptionists which is always a good sign!
The Nurse who dealt with me was absolutely fantastic!!
Greeted Barney and gave him loads of fuss on arrival and went through what was happening with Barney.
Picked him up and she’s Knelt on the floor with me fussing
Wendy McCallin
Jun 10, 2019
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Sandra Reed
Dec 29, 2016
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One of my chickens was poorly, and as it was a Sunday, I left a message for the emergency vet on call. I was called back within 5 minutes. The very helpful vet listened to my description of symptoms, gave a summary of what might be the cause, and explained what could be done to make my hen more comfortable, besides explaining treatment options. I'm not yet registered with Minster Veterinary Centre in Newark, and the advice offered to me was entirely free of charge; so there was no financial benefit to the practice in returning my call. I'm grateful and impressed, and will make a point of registering
