Due to unprecedented demand in recent weeks we have taken the decision to change how we use the system. The online service will close for requests at 4pm and re-open for requests at 8:00am. If your request is urgent outside of these hours please call the surgery or call NHS111. Please note: AskmyGP may be switched off on OCCASIONS due to the overwhelming amount of requests and will be switched back on when it is safely manageable.
We apologise if any inconvenience is caused. When using AskmyGP please be aware that if you send in a request a clinician may want to call you so please have your telephone to hand at all times. If your phone blocks unknown/withheld numbers then please let us know in your query. The clinician will attempt to call you 3 times and if they cannot reach you they will need to close the query.
We apologise if any inconvenience is caused. When using AskmyGP please be aware that if you send in a request a clinician may want to call you so please have your telephone to hand at all times. If your phone blocks unknown/withheld numbers then please let us know in your query. The clinician will attempt to call you 3 times and if they cannot reach you they will need to close the query.
Services
Our core purpose is: To provide the highest quality of healthcare within an open, fair, respectful and accountable environment for both patients and staff. With patient's needs at the heart. NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below.
We use a system called askmyGP which is an easy and fast way to ask for any kind of help from the practice. Available 24/7 and we respond during working. Clinics & Services In addition to GP consultations the practice adheres to the General Medical Services Contract for the provision of healthcare services: Essential Services Asthma COPD Coronary heart disease.
Here you can find out how to register at our practice and read other important information for patients. The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient's representative or outside body will be dealt with.
Patient Complaint Form If you have a complaint or concern about the service you have received from the doctors or any of the personnel working in this practice, please let.If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure.
Patient Complaint Form If you have a complaint or concern about the service you have received from the doctors or any of the personnel working in this practice, please let.If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure.
Reviews (9)
Darren Heaton
Oct 03, 2021
Report
Adam Gray
Sep 05, 2021
Report
Lady Jojo
Sep 01, 2021
Report
JmeJ
May 04, 2021
Report
Jonny Fishing
Mar 25, 2021
Report
OK once you get past office staff. It seems like the tail is wagging the dog since this system has been changed. It might be better for some, just isn't for a lot of patients ie spending more time on the phone waiting to try and speak to somebody medical. Unnecessary return trips when mistakes are made to prescription orders or trying to see a doctor.
Francine Bradley
Sep 05, 2020
Report
Mark Unsworth
Aug 11, 2019
Report
Yet again my repeat prescription was incorrect. My own GP authorizes 2 months worth of medication at a time, however there is only ever 1 months worth when I go to collect. This happens on a monthly basis despite many failed promises that the error will be rectified. When I complain the staff are very unhelpful and almost unhappy because you are asking them to do something.They just do not grasp the frustration and knock on effect that this causes. It has gone on for way too long and I have no confidence in them. They assure me that they will put something through to my own doctor, only time will
Thomas Roberts
Dec 28, 2018
Report
Phoned up 5 times yesterday asking about picking my prescription up the women told me to keep phoning back then got told she would ring me before half 6 what a load of nonsense! My prescription is very important like I explained to the women on the phone she said she understands she said coming from a doctors I am shamed on how forgetful and there interest in patients shocking service think you need a change in doctors
Gaynor Gough
Aug 03, 2018
Report
I was gutted when I moved house and had to change my doctors surgery, but i am now glad as they are much better
I can't fault any doctor or nurse that I or my daughter have seen and the reception stuff are lovely, never been the typical doctors receptionists. They have all been friendly, helpful and polite and can't do enough for you. I would highly recommend.
I can't fault any doctor or nurse that I or my daughter have seen and the reception stuff are lovely, never been the typical doctors receptionists. They have all been friendly, helpful and polite and can't do enough for you. I would highly recommend.
