Drop your bike into our highly skilled mechanics at one of our three stores: Canary Wharf, Tower Bridge or Borough. We have a FREE fleet of courtesy bikes that you can use whilst your bike is left with us. If you have a place for our skilled mechanics to work they can bring the tools, parts and components required to service and repair your bike.
Drive train (chain, cassette and chainset) cleaned, checked and re-lubricated or replaced if necessary. We provide our repair and servicing solutions to individual cyclists but we also work with companies and buildings in London whose employees and occupants cycle to and from the premises. We provide our services to over 300 buildings and organisations within London, supporting the cycling needs to our client base.
Drive train (chain, cassette and chainset) cleaned, checked and re-lubricated or replaced if necessary. We provide our repair and servicing solutions to individual cyclists but we also work with companies and buildings in London whose employees and occupants cycle to and from the premises. We provide our services to over 300 buildings and organisations within London, supporting the cycling needs to our client base.
Services
Today we can truly say that NipNip is London's most convenient bicycle repair and servicing operation. What started in 2013 as a small, family-run business, is now London's fastest growing cycle repair and servicing business. From the beginning, it has always been our mission to keep cyclists safe and their two-wheeled companions performing to their best.
Come and visit our fully equipped dedicated servicing and repairs centre, NipNip: 172 Great Suffolk Street, London, SE1 1PE & our brand new store: 6 Westferry Circus, Canary Wharf, London, E14 4HD. Since 2013, year on year, we have continued to build a huge base of customers that continue to use our services.
NipNip is a fast growing company operating within an sector that attracts a compelling investment opportunity. At NipNip the ethos behind our business is based on: employee satisfaction, customer service, integrity, creativity and hard work. We love building long term relationships, if you can add some value it would good to hear from you.
Our goal at NipNip is simple. To provide a range of bicycle services in a more convenient and affordable fashion to our clients, offering a user experience that our clients enjoy - so they come back. We believe, that once you are a part of the NipNip family, you will remain a customer of ours for life.
NipNip have registered 3 x London locations to accept your voucher, so as soon as you have registered and claimed your voucher please do get back in contact and we will book your bike in asap. To participate in the scheme, cyclists will need to bring your cycle to NipNip for a repair along with your voucher code.
Reviews (15)
Jonas Voss
Jan 15, 2022
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My chain came off the bike when I hit a bump, and got wedged between the rear cogs, and the wheel. I walked 1km or so with my bike to the nearest bikeshop which was NipNip, and Jacob fixed it, free of charge, interrupting what he was working on, to sort me out.
That's some top notch service right there. Thanks Jacob, saved my day :)
That's some top notch service right there. Thanks Jacob, saved my day :)
Alex Nixon
Dec 19, 2021
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Nick
Dec 10, 2021
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Nick Black
Oct 26, 2021
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I asked them to replace my disc brakes - when I went to pick up the bike unfortunately they tried to get me to pay and ride away with faulty brakes. I could tell there was something up, but when I told the mechanic the brake felt spongey, he disagreed. I then gave it a squeeze in front of him and it exploded. Even more disappointingly, at that point neither he or anyone in the shop apologised for this or offered a discount, instead they tried to put the blame on me. At the end of the day, if I hadn't stress-tested the brakes on site before paying I could have easily found out about the shoddy work
Ollie Schmidt
Oct 18, 2021
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C. U. CasparU
Sep 27, 2021
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Positive: Professionalism, Quality, Responsiveness
Long 'walk of shame' back from a ride (forgot mini-pump) and bumped into this place not far from home. Past 5pm on a Monday evening but more than happy to fix the puncture on the spot, well stocked with long valve tubes, super-helpful and nice guys. Top job. Will be doing all my bike stuff with them going forward.
Long 'walk of shame' back from a ride (forgot mini-pump) and bumped into this place not far from home. Past 5pm on a Monday evening but more than happy to fix the puncture on the spot, well stocked with long valve tubes, super-helpful and nice guys. Top job. Will be doing all my bike stuff with them going forward.
Ariana Christodoulou
Sep 19, 2021
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Samantha Wise
Sep 08, 2021
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Susan Fearn
Jun 17, 2021
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Will Parsons
May 28, 2021
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My local bike shop NipNip on Great Suffolk Street have gained another very satisfied customer.
I have had services done before at NipNip but i wanted a few new bits to update/upgrade my 4 year old CAADX. New crank, chain, cassette, cables (break and gear), drop my headset, flat pedals (you really shouldn't have clipless in London, its to dodgy and you realistically gain nothing) and a tweak to my tubeless set up (snapped the plastic tyre lever which went inside).
Throughout the guys where really helpful and showed genuine interest in why is was doing it. Why not right... Anyway Jacob, Peter,
I have had services done before at NipNip but i wanted a few new bits to update/upgrade my 4 year old CAADX. New crank, chain, cassette, cables (break and gear), drop my headset, flat pedals (you really shouldn't have clipless in London, its to dodgy and you realistically gain nothing) and a tweak to my tubeless set up (snapped the plastic tyre lever which went inside).
Throughout the guys where really helpful and showed genuine interest in why is was doing it. Why not right... Anyway Jacob, Peter,
Natalie Rose Thomas
Feb 26, 2021
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Daniel Mosey
Feb 22, 2021
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Edit:
I have been contacted twice by the manager of the store / brand.
He tried to explain how his mechanics completed the job within the time given. 3 hours for a gold service, or £60 an hour for labour so he reckons on labour alone he has lost money.
He has asked me to edit my review because what I have written below is not honest or accurate because I am not a mechanic nor do I know the difficulties regarding bikes.
I was also informed that by law he should have contacted the police to confiscate my bike because it's "illegal".
I told him that this job wasn't charged per hour, and if his
I have been contacted twice by the manager of the store / brand.
He tried to explain how his mechanics completed the job within the time given. 3 hours for a gold service, or £60 an hour for labour so he reckons on labour alone he has lost money.
He has asked me to edit my review because what I have written below is not honest or accurate because I am not a mechanic nor do I know the difficulties regarding bikes.
I was also informed that by law he should have contacted the police to confiscate my bike because it's "illegal".
I told him that this job wasn't charged per hour, and if his
Luca Gugliotta
Feb 09, 2021
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I’m absolutely pleased with the excellent service that I’ve received at Nip Nip Shad Thames! The guys are professional mechanics and it’s not just the new shop quickly opened during pandemic. They have been able to sort my Mavic Cosmic Slr wheel, after many shops have refused to touch it because they were not sure of what the problem was. The communication regard costs, before going ahead, was also excellent. Found my new mechanics! Thank you
Chris Mcmahon
Oct 30, 2020
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Andy Long
Jun 17, 2020
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