Heales Cycles hosts guided group rides twice a week exploring dozens of trails in Epping Forest. At Heales Cycles, we specialise in Yeti, Santa Cruz, Hope, Whyte and Orange as well as Brompton and brilliant kids' brands, like Frog or Ridgeback. We'll even build you your very own bespoke bike if that's what you're after.
No problem! Out the back, in our brand-new, cutting-edge workshop, our expert mechanics can service and repair pretty much any bike - bring it in, we'll fix it. Join us for either of our weekly guided rides, pop in and try out a demo bike or just come in for a chat.
No problem! Out the back, in our brand-new, cutting-edge workshop, our expert mechanics can service and repair pretty much any bike - bring it in, we'll fix it. Join us for either of our weekly guided rides, pop in and try out a demo bike or just come in for a chat.
Services
We're crazy about bikes and we cater for all customers - from commuters and families to bike nuts like us. Want to buy a bike? Great. We provide a knowledgeable, friendly, specialist service, stocking carefully selected boutique brands, hand-picked to serve the needs of our customers. We will endeavour to ship all orders the same or next working day on all INSTOCK items.
Heales Cycles was established way back in 1936. For nearing a 100 years we've been active locally, engaging with the local schools, businesses and residents. We are more than just a bike shop. We are a community. Being a part of the Heales Cycles community is a great way to get fit, make new friends and learn new skills.
Heales Cycles was established way back in 1936, and the shop remains independently owned and locally run to this day. Our expert mechanics take pride in the fact that they can fix any bike. Attention to detail is our thing - you won't get this level of customer service online or from some big chain.
We are proud to partner with V12 finance to offer personal loans that can be customized to your budget and specific needs. Ask in store or e-mail us for more information. V12 Retail Finance Limited act as a credit broker and introduces to one or more lenders, for which they will receive a commission.
Cycling Accident Management Services (CAMS) of Direct Accident Management ltd, one of the UK's leading accident management companies. CAMS have been helping people who have been involved in car and cycling accidents since the company was founded in 1996. Since then, we have assisted thousands of clients by taking away the inconvenience that inevitably results from losses incurred in any accident.
Reviews (10)
Mark Dew
Dec 26, 2021
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Stephen Kakouris
Oct 31, 2021
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If you are living in or near London and looking for a Mountain Bike, I cannot recommend a better shop. I called up one day looking to see if they had any stock, James told me he would help and a week later found me the perfect bike that I was looking for. When I picked it up, the team at the shop were friendly and helpful and new their stuff inside out. I am a very happy Customer! Thanks guys :)
Thomas Evans
Sep 30, 2021
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Zuhir Khan
Aug 19, 2021
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Outstanding customer care! Mark at Heales Cycles saved my day! I had a blown tubeless tyre and was 55 miles away from home. I called Heales Cycles as it was the closest bike shop to my location. Mark and the team at Heales could not have been more welcoming, offered to look at my puncture, provide a solution and get me on my way. I could not be more grateful. Bearing in mind I arrived 15 minutes before closing on a Saturday. It is hard to come by acts of genuine kindness and would like to thank Mark and the team for getting me home safely! Thank you!
Nick Chapman
Jul 12, 2021
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K. P.
Jun 21, 2021
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Picked up my new bike on Saturday from Heales. James brought the bike out and took the time to talk me through the bike in general. Our family have bought several bikes from Heales over the years and also had them serviced/fixed by them.
Stock has been an issue for all bike shops over lockdown but these guys have adapted to the the current normal, being agile enough to up their servicing and repairs to pick up the slack, whilst still managing to secure new stock. This means this great business will still be firing on all cylinders once we are through the madness. Well done to James and the team
Stock has been an issue for all bike shops over lockdown but these guys have adapted to the the current normal, being agile enough to up their servicing and repairs to pick up the slack, whilst still managing to secure new stock. This means this great business will still be firing on all cylinders once we are through the madness. Well done to James and the team
Dhu'Aib
Jun 09, 2021
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I first used Heales over 15 years ago, and I remember my surprise when they didn't charge me for labour on a quick mechanical job that would've cost elsewhere. I've been taking my mountain, road, gravel bikes, even Bromptons back ever since. They stock solid products too - I know to trust anything I find at Heales.
The staff are very knowledgeable, polite and will always give you their time to help you get back on the road. I've been to many different bike shops across London via my commutes, and some won't assist with minor/emergency issues without a booking and staff are unhelpful. Heales are
The staff are very knowledgeable, polite and will always give you their time to help you get back on the road. I've been to many different bike shops across London via my commutes, and some won't assist with minor/emergency issues without a booking and staff are unhelpful. Heales are
Saron Feitosa
May 10, 2021
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OVERPRICED
took my little one's bike to put it together and was NOT told the price of the service. The guy said £15 pounds. He took the time to call me to say the job was late but did not say the job was going to be £75, It would have being nice to have the option to choose to pay or not. Really upsetting as that is not professional. If you choose that shop please make sure the person who helps you is CLEAR about PAYMENT!
took my little one's bike to put it together and was NOT told the price of the service. The guy said £15 pounds. He took the time to call me to say the job was late but did not say the job was going to be £75, It would have being nice to have the option to choose to pay or not. Really upsetting as that is not professional. If you choose that shop please make sure the person who helps you is CLEAR about PAYMENT!
G. Man
Apr 25, 2021
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Not impressed at all by them, their pricing is a little on the lumpy side.
Would love to elaborate.
I had a conversation with one of your workers over the phone and was quoted a rough estimate for front break change around £25-£30 fitted.
I dropped the bike off Tuesday afternoon and was told that that it would be looked at on Friday. I called 9:00 Saturday morning to be told that the bike was the 1st to be seen and I would receive a callback letting me know the outcome.
I received a call at 5:08 Saturday afternoon telling me the cassette looked worn and possibly needed replacing, they were
Would love to elaborate.
I had a conversation with one of your workers over the phone and was quoted a rough estimate for front break change around £25-£30 fitted.
I dropped the bike off Tuesday afternoon and was told that that it would be looked at on Friday. I called 9:00 Saturday morning to be told that the bike was the 1st to be seen and I would receive a callback letting me know the outcome.
I received a call at 5:08 Saturday afternoon telling me the cassette looked worn and possibly needed replacing, they were
Daniel Heath
Apr 16, 2021
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The Heales lot have helped me out massively getting back into mountain biking. They have been able to give excellent advice on what is needed and have helped me to maintain my bike this year. They are super friendly and do an amazing job on anything I bring to them to fix! Also: an amazing selection of shiny stuff! Their ride outs are really fun and inclusive of all abilities.
