Eastgate Veterinary Group
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Eastgate Veterinary Group
We highly value our personal relationships with owners and their pets. At Eastgate Vets you will be provided life-long care for your pets from our team of vets and nurses. Our Pet Health Plan has been specifically designed to provide the routine veterinary care that your pet will require throughout the year.

Eastgate Veterinary Group is an established local veterinary practice that is proud to provide a professional caring veterinary service to the people and pets of Bury St Edmunds, Thetford, Mildenhall and surrounding areas as it has done now for over 70 years. From your first visit to one of our surgeries you will see how highly we value our personal relationships with owners and their pets.
Services
We have three branches in East Anglia: two in Suffolk and one in Norfolk. Each practice is equipped to a high standard, offering consultations throughout the day and with the facilities for operations, hospitalisation, and diagnostic procedures. Their close proximity to each other ensures that we can offer a wide range of skills and services via internal referral.
Expert healthcare with money saving discounts and easy to budget payments. Pet owners have increasingly come to realise that careful attention to routine health care for their pet from an early age pays dividends in the preservation of long term health and quality of life of their companion in later years.
For most people and pets the main reason for coming to the vets is to have a consultation. At Eastgate Veterinary Group we provide consultations with a veterinary surgeon when it is convenient for you. We aim for you to be seen within ten minutes of your appointment time, however, we are sure you will understand that emergencies must be prioritised.
Our trained veterinary nurses offer consultations for a wide range of minor procedures and free advice on fleas and worm treatment, on basic aspects of pet care and on feeding your pet. These consultations provide you with convenient expert advice to help you care for your pet's health and wellbeing.
Our clinics have modern facilities and equipment to provide comprehensive surgical treatment of your pet whenever it is needed. Operations are performed in our surgical suites where we have sterile facilities and up-to-date anaesthetic equipment. Routine surgery is carried out on weekdays by teams of vets and nurses and animals are usually admitted at the beginning of the day.
Reviews (11)
Jean Knight
Jean Knight
Jan 03, 2022
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Very pleased with Eastgate vets - very friendly and helpful and genuinely interested and kind and engaging with the pets . Unlike the vets I was previously with who sadly seemed only interested in getting you in and out and settling the bill. I have been with Eastgate vets in the past and have always had good service and never a problem getting an appointment. Only downside is the car park is rather small .
Mariella Scarlett
Mariella Scarlett
Dec 22, 2021
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Positive: Professionalism, Responsiveness
They were extremely helpful and quick in their response as our elderly dog was very poorly. Somehow found us slot on the same day and he’s now receiving the help he needs. We are very grateful and would recommend this veterinary surgery to all.
Claire Ratley
Claire Ratley
Dec 15, 2021
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I have been taking my animals to Eastgate for the last 26 years. They are always friendly, polite and professional. This includes the receptionists, the nurses and the vets themselves. I have never had any problems. Now that Covid has struck, I have been twice and both times the vets came out to the car to speak to me and to pick up the cat and take her inside for treatment and examination. They then came back out and thoroughly explained what was wrong and what to look out for. I would recommend Eastgate to anyone I know who has a pet. They are fantastic! Thank you so much to all of them who do
Wendy Hooton
Wendy Hooton
Dec 06, 2021
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Positive: Professionalism
Paula in the Office was exceptional in her efficiency, obtaining the test results and meds for my cat before I went away.
Georgie and Nicky were both very professional, explaining my cats problems so I would understand, being gentle with her (she’s 18yrs) and being friendly. Thank you.
Barbara Balaam
Barbara Balaam
Nov 19, 2021
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Positive: Professionalism, Reliability
Been coming here for years, very good vets, always quick to get an appointment and very friendly and lovely staff. Animals treated really well, would highly recommend this vetinary group
Bernice Tooke
Bernice Tooke
Nov 05, 2021
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Positive: Professionalism
Good all round service. Everyone is polite, kind and efficient.
Artur Pastuszak
Artur Pastuszak
Aug 16, 2021
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Staff is uninformed, no idea of ​​the new regulations regarding traveling with pets abroad, I was misinformed about the certificate and lost £ 180.😡
Andreas Bonney
Andreas Bonney
Mar 19, 2021
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Positive: Professionalism, Responsiveness
Excellent vets and reception staff, always able to fit you in for emergencies, and real animal loving people.
Ben Moore
Ben Moore
May 15, 2020
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Always busy but somehow always able to fit us in when needed. Fantastic vets and helpful staff. Thank you for saving our cats life!
Anna Patus-Sykes
Anna Patus-Sykes
May 14, 2019
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Bury St Edmunds - amazing team. The best care for your pets. Now they also do hip/elbow/spine xray for SV (German) scoring.
Qype User Wendi
Qype User Wendi
Jun 12, 2012
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We have been using the Eastgae vets in Bury St Edmunds for many years and have always been impressed with the service we receive. The vets are friendly and helpful and deliver a high standard of care to the animals. The staff are all friendly and professional and we have always been treated well.
I would have no hesitation recommending this vetinary clinic.