Heart Of The Lakes
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Heart Of The Lakes
We are a Local Lake District business offering a wide range of Lake District cottages, apartments and houses; some old, some modern and something for every taste, but ALL within the National Park and therefore in the heart of one of Britain's loveliest corners.

Our Fisherbeck Mill office is most conveniently situated right in the heart of the Lake District and we are very easy to find on Old Lake Road, close to Hayes Garden World and at the top of the Low Fold Car Park.We are always pleased to see you and will be more than happy to help you choose your holiday home or to take an early reservation for your return holiday during your stay.
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By supporting you with everything you need from holiday letting advice to maximising occupancy - we help you get the best possible return on your property investment. Contact us today to find out more. With Heart of the Lakes you get the best of both worlds. We belong to a national holiday home management company which means we can offer all our holiday property owners the reassurance of being looked after by a national organisation.
Reviews (10)
Robin Evans
Robin Evans
Oct 16, 2021
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We stayed at rustic cottage in bowness and what a clean, loverly place to stay we thouroughly recommend everyone to come and sample this little gem in the lake district. You'll be very happy in the centre of town with all the amenities you can wish for. You would be crazy not to stop in such a wonderful part of the world. My father-in law said to me, I've been to many places abroad, but the scenery in the lake district beats them All. And bowness is no exception. Mr and Mrs Robin Evans.
Sue Bell
Sue Bell
Sep 28, 2021
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We had a lovely week in an Ambleside flat managed by HOTL which was super clean, cosy, well stocked and in great quiet location.
We picked up / dropped off keys at the office also visited / rang to report a couple of issues that were dealt with swiftly without any bother.
All staff members that we met were very welcoming. professional and responsive and we'd deffo book again through this company thank you x
Malcolm Gliddon
Malcolm Gliddon
Aug 16, 2021
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Not the easiest place to find but certainly very popular with parents and children alike. Area for younger children was welcome even if they graduated quickly to the bigger equipment! Parents were allowed to accompany the younger ones! Good coffee and snacks for both young and parents available! My grandkids thoroughly enjoyed themselves.
Tracy Norfolk
Tracy Norfolk
Aug 09, 2020
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We have used this company for a few years however this year (booked prior to COVID-19) we spent more on the property as it looked better quality than we have booked before. The property Cygnet Cottage was smelly and dirty...no deep clean here. I contacted Heart of the Lakes and was given and hour and half extra time on departure day. When we came home I contacted them and they stated we should have contacted them and they would have sorted cleaning... we did and this was not offered. The company have not responded since..obviously happy to lose good customers!
Joanne Gibbons
Joanne Gibbons
Jun 27, 2020
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We have stayed in many cottages around the country and were slightly disappointed this time. As soon as we entered the cottage it had an unpleasant fusty smell, would of been nice to have a plug in air freshener The cottage in Ambleside was in a good position, but just not at all homely it felt a bit tired and needed a spruce up. There was mould on the ceiling In the master en-suite and all over the shower doors. It was cheaper than we usually pay and it showed. We even had to strip the beds !!, We shall stay with a fully equipped cottage next time.
J. B.
J. B.
Dec 06, 2018
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First time I have ever been self catering (usually do B&B). Heart of the Lakes office and staff very helpful from the start. Quick to respond to emails. On arrival at the Ambleside office, key collection very straightforward and the ladies in the office very friendly and welcoming. Had a nice chat and very helpful with information. We had no problems at all with the property so did not need to call upon them for anything during our stay but, being open on Sunday and Bank Holidays, I feel we would have probably got a quick response. Will definitely be staying with them again (soon I hope!).
Jane Naylor
Jane Naylor
Oct 08, 2018
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We visit the Lake District twice a year. Up to finding Heart of the lakes we use to book with different companies. We found Heart of the Lakes 11 years ago and have not looked at another company to book our holiday cottages since.
Staff extremely helpful and friendly nothing too much trouble.
We have only had two problems while staying in the last 11 years and both were sorted that day.
The cottages have always been clean, well equipped and very comfortable.
All makes for a very happy holidays
Sarah Cobourne
Sarah Cobourne
Jul 30, 2018
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We have stayed in Ambleside using Heart of the Lakes three times now. The website is easy to use and book with, and the office staff are friendly and helpful. This Easter was the first time with the children and the property we chose in Ambleside - The Gables - was perfect - exceedingly well equipped and clean with a great position and amazing views from the windows. Double thumbs up from the kids (and adults) and we will be booking again next year - hopefully the same property as we were so impressed. And it didn't rain, honest!
Willy Ward
Willy Ward
Jun 18, 2018
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This was my 2nd booking with Heart Of The Lakes as we were pleased with the simplicity of it last year! The staff are really friendly and the offices are welcoming when you enter. The staff are very knowledgeable about the properties you are interested in and as we were there were allowed to go to view a property before booking. Which we did! Picking the keys up on arrival day is straightforward and very easy and dropping them off is the same. We had no issues with the property so never needed to bother the staff for a week. Fantastic and booked again for next year! Thanks Again
Alexandra Pegg
Alexandra Pegg
Sep 08, 2017
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We always use Heart of The Lakes when booking our accommodation in the Lakes, and have done since the first time we visited 7 years ago. The staff are friendly and helpful, the cottages we have stayed in have all been absolutely lovely and very well maintained. Any issues we have come across along the way have been resolved very quickly and the booking process is very quick and easy. We have recommended Heart of The Lakes to many people and we have even put them down as our recommended accommodation provider for our wedding guests as we're getting married in the Lakes this year.