The Potters Heron Hotel
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The Potters Heron Hotel
Our extensive light and airy inside and outside spaces have plenty of room for all to enjoy our beautiful woodland setting in Romsey, Hampshire. With contemporary restaurant, bar, event spaces and hotel bedrooms we're ready for any occasion. The Potters Heron hotel is a small and friendly team that are always ready to welcome you.

We're taking bookings for weddings, events, meetings, and conferences. If you have a date in mind get in touch on 02380 277 800, we'd love to be able to make your event one to remember. Having all lost a few months and with couples still keen to say 'I do', we're flexible on wedding days, timings, group sizes and requirements.
Services
If you've energy to burn and fancy a challenge, complete the South Coast's biggest inflatable obstacle course or perhaps a more sedate visit to Winchester Cathedral and a spot of shopping is more up your street? Our Staycation Package allows you to stay for 1 night or as many as you'd like, with Dinner Bed & Breakfast included from just 110.
With social distancing and government guidance in place, we appreciate your wedding day will be different to what you had in mind. At The Potters Heron, whilst adhering to guidance keeping our guests safe, we're fortunate to have adaptable light and airy inside spaces and an abundance of outside gardens to accommodate most requests.
Our event spaces are adaptable to suit your requirements and can be dressed to compliment your wedding theme or colour. We can comfortably cater for up to 150 guests with bespoke packages to suit all budgets and menus designed to ensure everyone everyone has room for cake! Flooded with light and looking out onto our sunken garden (which is perfect for pictures by the way), the Garden Room is our showpiece.
There is so much to plan, to help you we have put our years of experience together in these packages. Let our amazing dedicated team do the work for you. If our package suggestions aren't quite right for you, just tell us. Have your wedding your way with a completely bespoke day. We host beautiful weddings from twenty to one hundred and fifty people and have the perfect room to host you and your guests.
Established in 2011, Potters Beauty Barn is a beauty salon design with your relaxation in mind. A friendly, relaxing environment is the perfect setting for a Beauty Salon. Close to Romsey, Chandlers Ford and Winchester, I offer a wide range of treatments including massage, waxing, nail treatments, tanning, beauty and much more all inside the private salon environment.
Reviews (18)
Jonathan G.
Jonathan G.
Jan 17, 2022
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Lovely old hotel and restaurant replete with a massive thatched roof. Solid bar and decent food but the ambiance could be better. It has lots of character but not enough soul. If it weren't my local I'd probably not visit frequently.
Sam Eacott
Sam Eacott
Jan 07, 2022
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Rooms are starting to show signs of wear and tear. They feel dated and very cold in the winter. No double glazing in the rooms either
Lloyd Paddock
Lloyd Paddock
Dec 27, 2021
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Good service , good amenities and lovely bar . Would definitely visit again !
I. Livermore
I. Livermore
Dec 23, 2021
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Should have been a lot better. House keeping very poor. Breakfast buffet looked ok, but little things like over done eggs very Herbie sausages and very dry hash browns and awful coffee make it overall poor.
Jenrick Stevens
Jenrick Stevens
Dec 16, 2021
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Ice cream and sorbet served in paper cartons! No Oak cakes surved with salmon starters till requested. Smallest piece of white fish served as a main dish. Unable to serve two different cheeses on my cheese board
Overall opinion very disappointing.
Ray Farrant
Ray Farrant
Oct 27, 2021
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Lovely helpful staff, warm atmosphere in the restaurant bar area. Comfortable clean room. Food is excellent and a good cooked buffet breakfast awaits in the morning.
David Bittlestone
David Bittlestone
Sep 26, 2021
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Nice rooms, team seemed to be lost when taking my order, ended up getting forgotten about! Decent beer on tap - neck oil which was nice, however meal was pretty poor: ordered batter fish and chips - fish should in my eyes be bigger than the chip portion otherwise the menu should read “chips and fish”?? Fish was minuscule, quality poor clearly frozen before being far to thinly battered. Sad that the only part of the meal that I enjoyed came from a tap 🤔. In check out the girl didn’t even asked if I enjoyed my stay - surely basic customer service??? “I’d like to check out please”
Dawn Morris
Dawn Morris
Sep 20, 2021
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Hotel looks lovely from the outside the inside of the hotel is very tired looking and it has an over powering smell of damp on saying that the rooms were clean, Hotel looks lovely from the outside the inside of the hotel is very tired looking and it has an over power and smell of damp. The restaurant was totally different food was very limited on the menu we ordered steak at 7:30 pm it arrived an hour later also the staff were just around looking bored I asked to have mustard delivered to the table never arrived so then we asked someone else to get it, we were asked if we wanted dessert we said
Anna Collett
Anna Collett
Sep 16, 2021
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We arrived yesterday and was wow'd as soon as we pulled up. stunning hotel and the service was impeccable. the food in the restaurant was outstanding and waitor staff was brilliant. Will be returning for sure.
Ian Northey
Ian Northey
Sep 09, 2021
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First night of 3 here, first impression amazing, great bar, food in the restaurant was exceptional. we eating here again, enough said.
Paula Anne Wiseman
Paula Anne Wiseman
Aug 29, 2021
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Avoid the roast. We ordered one at 12.05 and it arrived barely luke warm and potatoes were not roasted, they tasted like they were from a frozen microwave meal. No condiments offered and was only asked if it… was okay towards the end of the meal, that we were rushing to eat due to the low temperature. The staff member grunted sorry and that was it. Shame as the restaurant area is quite nice! we certainly won't be returning firstly as food was so poor and secondly the staff don't seem to give a hoot.....
Steve V.
Steve V.
Aug 22, 2021
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Really wonderful hotel with nice comfy rooms. The food is amazing and the staff are really incredible. Stayed here for a week and loved every minute of our stay. We tried everything on the menu and was never disappointed. Highly recommended!
Esmee Nicholls
Esmee Nicholls
Aug 14, 2021
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We’ve just left this hotel and I definitely won’t be staying again. When we arrived we were taken to our room around 10 pm with two tired children to find out the room hadn’t been cleaned. We walked into a slept in bed with dirty towels on the floor.
The reception lady was very kind and quickly delt with the issue. We were given another room and she pulled out the sofa bed for my little girl revealing the biggest stain all over the mattress. It was disgusting and even she was embarrassed. Again she put the problem right and got us a new mattress but not what you want when your tired and
Vicki Neal
Vicki Neal
Aug 11, 2021
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Rude staff especially Craig! The so called assistant manager who has absolutely no customer service skills whatsoever! Shouldn’t even be allowed in this job dealing with customers let alone “manager” should be hidden away from customers in the kitchen pot washing,, Disgraceful, rude and illegal discriminatory behaviour!!
Kevin B.
Kevin B.
Aug 10, 2021
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Very overpriced room but I guess with everybody doing staycations hotels can charge what they like. Don't get me wrong the room was clean, the bathroom was also clean if on the small size but totally not worth the £106 price tag. Couldn't get dinner as the restaurant was fully booked but that didn't warrant the couldn't care less attitude we received when we asked for alternatives. I was going to give only 1 star but the 11 o'clock check out bumped it up to 2. I won't be going back.
David Herbert
David Herbert
Aug 07, 2021
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Would avoid at all costs, ignorant to the law and rude staff.
I cannot believe that we are in 2021 and you employ staff who discriminate against Guide Dog owners, belittle them and upset them. Will never eat here again.
Need to brush up on your knowledge of the Equality act!!
Becca Ellen
Becca Ellen
Jul 23, 2021
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Another lovely stay at this gorgeous hotel, always so welcoming, staff are all so friendly and polite. Can not wait for our next stay.
Sul Ibrahim
Sul Ibrahim
Jul 23, 2021
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I ate here twice. Originally it wasn't my plan to eat here. I was staying here and I needed lunch so I thought I'd give it a go. For lunch, I ordered the fish finger Bap. This was extremely nice, and the homemade chips were amazing. I also had dinner here and ordered the burger. For me, the burger wasn't as good as I had hoped, but that's only because I can make them myself and tend to add a lot of spices. For starters I had the flatbread which again was absolutely amazing. I decided to come back for dessert and had the chocolate truffle cake. This was fantastic. Service was excellent. Nearly forgot