Dr N Kerfoot
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Dr N Kerfoot
There have been some reports of misinformation circulating around the 'selling' of patient data. Resuscitation training for GP surgeries, delivered by Alyesha, who is an Advanced Paramedic Practitioner at Kingswood Health Centre and a Senior Lecturer in Paramedic Science at the University West of England.
Services
Our telephone lines are open at 8am each morning. If you require an emergency on the day appointment we would suggest you ring as early as possible, as these appointments can be booked up quick. You can also book an appointment through the patient access area of this site. Appointments available online have recently increased to include emergency as well as routine appointments with a GP.
GP's availability shows the days when our GP's may be working, and does not mean they will always be available on these days. We provide services that include Wound Management, Stitch/clip removal, Blood Testing, Cervical Smears, Ear Irrigation, Routine injections, Travel Health as well as checks relating to long term conditions such as Asthma, COPD, Diabetes, Heart/Kidney Problems and NHS Health Checks.
As a result of the pandemic we are not currently asking for proof of identification. However in the future we reserve the right to request proof of address to ensure you are living within our practice boundary and can therefore access the relevant services offered within our area. If applicable, you may also be asked to complete an Alcohol Questionnaire, which can be downloaded below.
Kingswood Health Centre's Patient Participation Group (PPG) are a group of patient volunteers, from as wide a spectrum of patients as possible, who meet regularly and work with the practice in trying to continually help shape the delivery of services to our patients.

Members of the PPG attend regular quarterly meetings and may become involved with the writing of informative articles for our Newsletters, as well as contributing to discussions regarding the delivery of patient services.If you are interested in belonging to this motivated and supportive group that is focused on taking positive action in working with the practice to the aims mentioned above, please let us know.
The NHS is founded on a common set of principles and values that bind together the communities and people it serves, patients and public, and the staff who work for it. This Constitution establishes the principles and values of the NHS in England.

It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities which the public, patients and staff over to one another to ensure the NHS operates fairly and effectively.All NHS bodies and private and third sector providers supplying NHS services will be required by law to take account of the constitution in their decisions and actions.
Reviews (18)
Julie Barrett Barrett
Julie Barrett Barrett
Dec 20, 2021
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Just spoken to a very pleasant and helpful receptionist on phone. She gave me good information i wasn't aware of, and put me in contact with a clinician. Thank you.
Amanda Staples
Amanda Staples
Nov 22, 2021
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I was with this surgery for years then moved away. As soon as I moved back I rejoined. Always been polite and helpful, havent had to see a doctor often but the nurses are smashing and no issues with reception staff.
Megan Spocinski
Megan Spocinski
Oct 25, 2021
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KHC has been my doctor's for years, always found the doctors and nurses to be great, however, the reception team have always been very rude and I feel like after today, I need to comment on it. Called to rearrange my son's pre-school vaccines as he has a cold and was basically told by the receptionist that she was not canceling the appointment as he did not have a high fever and that I should bring him in anyway for the nurses to make the decision to have them or not. Since when has it been other people's decisions, what is best for my child?! Working in healthcare myself, I do not feel comfortable
Lily Button
Lily Button
Oct 24, 2021
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Came for a meeting with management. Was told to have a seat and someone would be along in a few minutes. 35 mins sat waiting. Not once did anyone have the manners to say sorry previous meeting running late.
Isabelle Bennett
Isabelle Bennett
Sep 08, 2021
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Have always found all the staff here very professional and helpful. I moved to this surgery a few years ago, from another local surgery where this wasn't the case. So glad I swapped to KHC. Thanks for all you do for the patients under your care ❤😀
Sophie
Sophie
Aug 31, 2021
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Unprofessional receptionist & management - Rude, belittling and unhelpful.
Instead of helping, the receptionist spoke to me like a child after I become confused about the exact name of the medication I required. This was clearly written on my record.
After being spoken down to several times, I left the conversation and was sent a written warning by management which implied this behaviour was "abusive".
I have always been polite and thankful to staff at Kingswood Health Center, even though I have found some staff to be difficult and unwelcoming on occasions.
A simple phone call for help has
Jane Baghori
Jane Baghori
Jul 27, 2021
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Not one answering phone for hours not even to let you know place in the queue. Dr's hiding away from patients, so you are then desperate enough to call 111. 111 nurses getting annoyed that GPS forcing patients to go to them. My daughter registered with them a week ago online and no one has registered her, so she doesn't have a local GP! Seem admins who do it only come in on a morning. Wouldn't recommend them, it's worrying that if you are ill, you feel on your own!
Helen Bull
Helen Bull
Apr 28, 2021
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Love this doctors but not happy with some of the receptionists, they have been so rude lately. I know your busy but it’s not really our fault. Tried getting through to the doctors the other morning from 8am - couldn’t get through. Finally got hold of someone about 11:50 and was told off for ringing so late! Then spoke to someone about a repeat… prescription and was told they don’t deal with it anymore and I have to put it in writing. But honestly in such a rude tone, makes you feel like a complete idiot. The doctors and nurses however are amazing 🥰
Russell Bessex
Russell Bessex
Apr 23, 2021
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Mrs can't get an appointment for my daughter after the doctor said if my daughters ear doesn't get better bring her back up today(Friday 23rd April) but by 8:15 surprise surprise no appointments left😠😠😠
Miranda Hanahoe
Miranda Hanahoe
Mar 24, 2021
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Not keen on a couple of receptionist staff, one of whom was incredibly rude to me. Nurses are very good and generally the doctors are too, although there is one who I dread seeing as every time he's sent me or my children to the hospital and every time it's been unnecessary.
Parking can be a nightmare and trying to get through on the phone is a joke.
Miarose Spirtitrose
Miarose Spirtitrose
Mar 18, 2021
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I asked for a telephone appointment for advice about a change in medication. I received a call from Dr Campbell she was amazing! nothing was to much trouble and made me feel listened too. I look forward to seeing her for future appointments.
Scott Parkinson
Scott Parkinson
Jan 02, 2021
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Great set up for the vaccine today. Yes it was raining,cold and we had to wait but it is a pandemic and difficult times so maybe a little bit of Patience is required.
Caroline Humphries
Caroline Humphries
Jan 02, 2021
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This morning there are at least 60 elderly people waiting in the freezing cold for covid jabs absolutely disgusting why would you get so many people coming at once 😡
Rosemary Benden
Rosemary Benden
Dec 17, 2020
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Have been there this afternoon for my covid vaccine. The organisation was second to none. I was straight in,had my jab,sat for the requested 15mins after and out. well to ALL concerned. Brilliant.
Stephen L. W. Lane
Stephen L. W. Lane
Dec 08, 2020
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I have been with this practice through some of the most difficult times in my life and for them I have nothing but praise. To complain about the small details would just be nit picking. The doctors are amazing even when you don’t get to see the one of your choice, I interface with nursing staff on a regular basis and find them professional helpful… and polite. Years ago the reception staff could be really irritating, but the modern generation are a pleasure to communicate with. So, all in all the practice has my vote of confidence. My only concern is recent change proposed in areas
Val Groves
Val Groves
Oct 30, 2020
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Friendly good response on calls etc it's a shame I had to move out OT thier area Gonna miss them not impressed at mo with my new surgery
Laney Marshall
Laney Marshall
Oct 16, 2020
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I've had good experiences with this practice consistently, particularly for my 1 year old son, who they always seem to manage to see at short notice. GP also referred my son to hospital for a random worry I wanted checking for peace of mind, and I'm very grateful for! Convenient location and friendly staff 😊
Lorraine Jackson
Lorraine Jackson
Oct 07, 2020
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Really lovely GP surgery. Doctors there are fantastic. Really quick response through the econsult service on the website.