Wincanton Health Centre was purpose built in 2011 to provide general practice services to Wincanton and the surrounding villages. The practice joined Symphony Healthcare Services in 2018 and offers a multidisciplinary team consisting of GP's, Nurse Practitioners and Paramedic Practitioners, along with a highly skilled team of Nurses and HCA's.
We currently have just under 8,950 registered patients including the two local residential homes. We look after the inpatients of the Community Hospital and also offer a Minor Injury Unit service during our opening hours.
We currently have just under 8,950 registered patients including the two local residential homes. We look after the inpatients of the Community Hospital and also offer a Minor Injury Unit service during our opening hours.
Services
You will be registered with the doctor who has the fewest patients during the month in which you apply to join the practice. This is for administrative purposes only and you may ask to see whichever doctor or healthcare professional you wish. When phoning for an appointment please specify if you have a preference as to which doctor or clinician you see.
We are only able to do blood tests if these have been requested either by us or another NHS or Private service. A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm.
Home visits are only available for patients who are housebound because of illness or disability. You may be triaged by a health care professional to determine whether or not a home visit is an appropriate solution. It may be that a health care professional can deal with the problem via a telephone or video call, or indeed arrange a hospital attendance if required.
If you are yet to sign up for Patient Access you will need to register first; this is easy to do. Alternatively, telephone reception and we will post it out to you. Once you have your letter you can then register online here and follow the instructions to create your patient access account. Please order in a reasonable time and do not expect to collect a prescription the same day that you order it.
The receptionists may advise the patient whether the result is normal however they are not qualified to comment further so if you require an explanation they will submit a request for the doctor to contact you. Please note that we do have a strict policy regarding confidentiality and data protection.
Reviews (15)
Lana
Jan 13, 2022
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Jessica Pearson
Jan 09, 2022
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DO NOT COME HERE IF YOU HAVE A CHRONIC HEALTH CONDITION OR FERTILITY ISSUES!
Too many times I have gone to an appointment in severe pain and had one of their "doctors" or "nurses" ask me if the pain is "really that bad", deprive me of adequate medication to handle my endometriosis, and generally be rude and uninformed.
In regards to fertility, they have been beyond useless and made the process of being referred to a fertility clinic (which I'm still fighting for!) that much harder, despite several pregnancy losses, and having severe endometriosis.
If you want GOOD healthcare, avoid at all costs
Too many times I have gone to an appointment in severe pain and had one of their "doctors" or "nurses" ask me if the pain is "really that bad", deprive me of adequate medication to handle my endometriosis, and generally be rude and uninformed.
In regards to fertility, they have been beyond useless and made the process of being referred to a fertility clinic (which I'm still fighting for!) that much harder, despite several pregnancy losses, and having severe endometriosis.
If you want GOOD healthcare, avoid at all costs
L.
Dec 29, 2021
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Nina Colfer
Aug 16, 2021
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Joanno Cockerell
Jun 17, 2021
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Great the staff have always treated myself and my daughter with great respect and have gone above and beyond to help us. The staff have worked very hard over covid I've missed seeing there faces thank you to everyone. I have had a few things to get sorted and I've had a quick and very helpful response just want to get back seeing you all.There is one thing I have a problem with is that horrible music when your on hold can't we have something a bit calmer 😂😂 I know my daughter can be very difficult at times but you have handled her well and always looked after her thank you. There are many
Rebecca Johnson
Jun 09, 2021
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Klaudia Pawlak
Dec 22, 2020
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Izzy Berwick
Jul 11, 2020
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TheEnlightenedOne
Jun 07, 2019
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Worst doctors surgery i have ever experienced. Reception staff are rude and just talk over you, if you have a ill child dont take them here you will be dumped into a acute team who dont know anything, and if you have any medical conditions that require long term medication this surgery messes up your medication prescription each an every month. If there was another surgery to go to i would! AVOID
Sally Hearn
Aug 24, 2018
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Shell Jones
Jan 17, 2018
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The practice is clean and pleasant. The reception staff are attentive and accommodating. There are issues with getting to see a GP but that's not the practices fault, thats a nationwide problem. They have a triage service for on the day appointments which is excellent. Every professional I have encountered at the surgery have been excellent. It's a good practice with proactive solutions to the increasing pressure on the NHS.
Lily Higgins
Nov 08, 2017
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Such a shame the wait is too long for the doctors. However I am so overwhelmed with the compassion from Jo one of the practice nurses whom will always see me no matter what. Support me with my phioba of needles through blood tests and injections. And will always answer any questions I have. It's great to know that if she requires a second opinion from a GP that she will always check when I'm seeing her, so that I can go away with my mind at rest! Thank you for everything Jo.
Sue Longley
Feb 17, 2017
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Can't get to see a doctor unless you want to wait a week. The Nurse Practitioner is lovely but she is so busy doing a doctor's job you now have to wait a week to see her as well. The receptionists seem to triage the patients and the whole system is crazy. Try and keep healthy if you live in Wincanton. Apparently they can't recruit any doctors.
Marie Stewart
Jun 03, 2015
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Diane White
Jun 02, 2015
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