Dipple & Conway Opticians Norwich
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Dipple & Conway Opticians Norwich
Celebrating our centenary in 2016, Dipple & Conway have been offering the highest standard of eye care to our clients for over 100 years. We now have 3 practices across Norfolk, based in Norwich, Swaffham and Diss. In each of our stores our team pride themselves in providing the highest standard of customer care, specialist opticians offering expert eye examinations along with individual care plans for each of our clients.

We offer a diverse range, from classic brands to handcrafted and unique statement pieces, created by independent eyewear brands. We are proud to offer a great selection of glasses, including luxury designers and brilliantly crafted independent brands. Made to make you feel like your best self, every day.
Services
Dipple & Conway is a family run, independent opticians that has a vast heritage of over 100 years. We have been offering the highest clinical service, and exemplary customer care since 1916. Using the most recent advances in optometry, we pride ourselves in offering the highest level of service and client care.
I'm very impressed by the friendly and helpful attitude of the staff at Dipple and Conway, and by the very competent and professional service my optometrist provided. It really is a pleasure to ones eyes tested there. Join our mailing list to receive the latest news and offers straight to your inbox.
We aim to answer most of our frequently asked questions here, however, if you have any other questions or concerns, please contact us at your local branch or contact our Norwich store on 01603 626750. Below 40 years of age we recommend you have an eye test at least once every two years. Over 40 you should have an eye test every year.
Whether you are a contact lens or a spectacles wearer, it is important to have regular eye tests to ensure that you have optimum vision and your prescription is up to date. It also enables us to check for possible eye conditions that could occur in between eye tests. Our high spec scan offers expert results.
Millions of people suffer from dry eyes, yet in the majority of cases it goes undiagnosed. Often this is because dry eye symptoms are misunderstood. Understanding the causes and symptoms of Dry Eye Syndrome and receiving the correct treatment, can help you enjoy more comfortable, clearer vision. If you feel like you could be suffering from dry eyes, knowing the symptoms can help towards a solution.
Reviews (10)
Ewan Graham
Ewan Graham
Dec 14, 2021
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It's such a pleasure to receive ongoing professional and highly qualified advice and service, and the fine people at Dipple & Conway excel in every department. Grateful thanks to Damian, Robert, James, Maciek, Deborah and the entire team. 100% recommended.
Paul Kirkland
Paul Kirkland
Nov 06, 2021
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Just about the best optician I've ever had. Great service, lovely people - it's actually a pleasure to have an appointment there.
Sandy Kerridge
Sandy Kerridge
Nov 05, 2021
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Neil was EXTREMELY helpful in locating a particular set of frames. D&C have gained another customer!
Sal D.
Sal D.
Nov 04, 2021
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The time and care offered at this place is exceptional. Every question I ask concerning my eyesight is answered in a way l can understand, and time is always taken to talk about how to prevent further sight loss, whether by medication or diet. The range of frames available is certainly the most comprehensive I've seen.
Hugh Lodge
Hugh Lodge
Oct 21, 2021
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A friendly, very professional greeting and processing for my Eye examination,
Every step explained , so you know what to expect which sets you at ease. A great follow up at the end of the day to inform you of your results.
A bit thank you to Donna, & the Team which check and care for one of your most precious senses.
Jenny Smith
Jenny Smith
Oct 17, 2021
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Fantastic service - Hannah was amazing at putting me at my ease and helping me feel confident in the choice of frames. She was extremely patient and was more than willing to answer all my questions. I am now really happy with my glasses and they are a great back-up to my contact lenses.
Frances Mason
Frances Mason
Oct 04, 2021
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I would have no hesitation in recommending Dipple and Conway. They have looked after my eyes for years and have always been excellent.
Annette W.
Annette W.
Sep 27, 2021
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Excellent service at all times. Our eyes are so important so it is worth going to Dipple & Conway. Personal, friendly, and very efficient. Don’t go anywhere less for your eyes.
Carole Sowerby
Carole Sowerby
Sep 26, 2021
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Excellent service. All staff efficient and friendly especially the dispensing optician who cleaned and tightened my existing glasses even though I did not need any replacements. I highly recommend this optician.
Lynn Thomas
Lynn Thomas
Jul 19, 2021
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Friendly, welcoming, professional staff. My eye examination (enhanced) was extremely thorough and the results were explained in an understandable way. The choice of glasses is good with some great contemporary ranges available. The glasses fitting service with Hannah was excellent. Thank you.