From the use of genuine Audi parts, to unique warranties backed by the manufacturer, our authorised status makes Dorking Accident Repair Centre a preferred choice for accident repairs on all models from this popular and prestigious German marque. Our workshop facilities meet strict Audi requirements.
We keep our skilled technical team updated on the latest technologies and techniques for Audi accident repairs. To gain approval for BMW repairs, accident repair centres must fulfil manufacturer criteria, use modern repair methods and only fit genuine panels and parts. To have approved status for BMW repairs is an honour for our company.
We keep our skilled technical team updated on the latest technologies and techniques for Audi accident repairs. To gain approval for BMW repairs, accident repair centres must fulfil manufacturer criteria, use modern repair methods and only fit genuine panels and parts. To have approved status for BMW repairs is an honour for our company.
Services
Audi, a prestige brand renowned for quality, only authorises a small number of independent workshops to work on their vehicles. Dorking Accident Repair Centre is one of them. We know that the appearance of your Audi matters to you, and we understand that damage to its bodywork can cause frustration.
If you own a BMW and have the misfortune to be in an accident, who would you trust to perform the repair work? Because you drive a model from one of the world's most prestigious manufacturers, we already know that high standards matter to you. Dorking Accident Repair Centre is proud to have approval for this famous German marque.
Quality has long been the hallmark of the Volkswagen brand so, when your vehicle suffers damage, it makes sense that you'd only want to use an approved workshop to perform the repairs. Dorking Accident Repair Centre has VW approval, which means we also have the required authorisation to work on Audi, Seat and Skoda models, and on vehicles from the VW commercial range.
Accidents can happen anywhere but, no matter who is at fault, it makes sense that you'd only want to use an approved accident repair centre for repairs; more so, we think, if you own a Volvo. With a strong industry reputation for safety, the Volvo is one model, in particular, where you would never want to risk substandard repairs.
If you work as part of the trade or run a vehicle fleet in Surrey or West Sussex, Dorking Accident Repair Centre wants to hear from you. We're businesspeople too, and we understand how timely repairs have to be. Our company knows that trade and fleet customers need the speediest transition, from the time of the accident to getting their vehicles back on the road.
Reviews (10)
Ioana Mellers
Dec 24, 2021
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Had a great experience with Finesse ARC following a car accident involving a deer. Professional service, great communication with regular updates on progress which really makes a difference when your car is taken away. Ashleigh has wonderful customer service skills and made our experience so much better given the circumstances, she really does go the extra mile. Thank you!
Dominic Devlin
Dec 16, 2021
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5 stars from me. Exceptionally attentive and welcoming at Finesse. I'd had someone hit my Model 3 and leave without stopping. I got a few quotes but went with Finesse as they took time early on to discuss how they'd remedy/fix things, and they're Tesla approved too.
Dropped it off on a Monday, picked it up that Friday.
Overall, it just made a rather unpleasant initial experience a relatively easy one to fix.
I'd thoroughly recommend Finesse and would thank Lucy and Mario for being so great.
Thanks and hopefully I won't see you again...
Dropped it off on a Monday, picked it up that Friday.
Overall, it just made a rather unpleasant initial experience a relatively easy one to fix.
I'd thoroughly recommend Finesse and would thank Lucy and Mario for being so great.
Thanks and hopefully I won't see you again...
Chantal Hannah
Nov 06, 2021
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Adam Tucker
Oct 30, 2021
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Matt Taylor
Sep 12, 2021
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Christopher Stura
Aug 19, 2021
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Richard Davis
Aug 12, 2021
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I had the unfortunate experience of an 'uninsured' trades vehicle deposit rubble on the bonnet of my brand new £45k pride and joy whilst travelling on the motorway, where my own efforts of repairing didn't do the car justice.
After much research, I visited Finesse at Redhill where Jordan gave me a quote towards and booked my car in for the next week. The car was painted that day as arranged and as promised was returned the next. A week later I noticed a mark on the bonnet so returned to them, where the lead painter came straight away to have a look and said what appeared to be from a bird dropping
After much research, I visited Finesse at Redhill where Jordan gave me a quote towards and booked my car in for the next week. The car was painted that day as arranged and as promised was returned the next. A week later I noticed a mark on the bonnet so returned to them, where the lead painter came straight away to have a look and said what appeared to be from a bird dropping
Emma Woolley
Jun 19, 2021
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Dent repair and paint job looks good. However, the service wasn't brilliant. The original quote was quite a lot higher than others I received, though they did then offer to reduce. The garage assured me the car would be picked up on a Tuesday and returned Thursday. No one came to pick it up when promised, I had to chase, and it wasn't ready until Friday. It was agreed I would get a pot of paint included for repairing chips, I chased this a few times but was eventually told their cleaner had removed it from the car and binned it.
Sue Simpson
Aug 09, 2020
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Positive: Professionalism
My van went in for a small rust repair. They did a lovely job and also suggested a further small part to stop the problem recurring. They alerted me to another issue to be resolved too. I dealt with 4 members of staff, all very friendly, and efficient. Other vehicle now booked in for some cosmetic work because I was so impressed.
Service: Painting
My van went in for a small rust repair. They did a lovely job and also suggested a further small part to stop the problem recurring. They alerted me to another issue to be resolved too. I dealt with 4 members of staff, all very friendly, and efficient. Other vehicle now booked in for some cosmetic work because I was so impressed.
Service: Painting
Dorothy Cassidy
Aug 08, 2020
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Damon and his team are absolutely superb. They are the consummate professionals in customer service, explanation, cost and completing the work in a timely manner. Claire and Lucy on the desk are always extremely polite and maintain good communication - key when a customer needs their car asap! Damon went through all costs with me prior to the work being completed and kept me informed every step of the way regarding progress. I went to Finesse Accident Repair for a second opinion after a bad experience with a local dealership. So glad I did and have no plans to go anywhere else ever again! Thank
