Our contact hours until further notice is: 9:00 - 5:30pm Monday - Friday and 9:00 - 4pm Saturday. Seraph provide a full range of property management services from one off advice to full bespoke management. Please select one of our services to find out more:. Seraph Property Management can help on all aspects of management and support of purpose built student accommodation.
Build to rent and PRS market is growing significantly and as rental demand changes, we have adopted 'Seraph Property+' to support build-to-rent investors. If you are a freeholder, developer or leaseholder as part of a Right to Manage company, we can help look after the building in which you live.
Build to rent and PRS market is growing significantly and as rental demand changes, we have adopted 'Seraph Property+' to support build-to-rent investors. If you are a freeholder, developer or leaseholder as part of a Right to Manage company, we can help look after the building in which you live.
Services
Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual's goals as well as thinking about the property over the course of its lifetime.
Seraph Property Management are specialists in residential, commercial and block management as well as many aspects of residential and commercial property maintenance. We focus on managing, protecting and maximising the potential of property assets.
Our mission is to bring property and infrastructure management into the 21st Century by aligning the interests of the tenant and client through service and asset protection as well as ensuring the maximisation of the asset value.
Our mission is to bring property and infrastructure management into the 21st Century by aligning the interests of the tenant and client through service and asset protection as well as ensuring the maximisation of the asset value.
Whilst commercial property management requires a less intensive day-to-day management than other management areas, it essential the right expertise is applied to this more complex area.
The management and negotiation of leases at the outset, especially lease terms and apportionment and oversite of the common areas require particular consideration to reduce costs, ensure a clear and simple understanding of terms by tenants and maximize the recovery of costs over the long term.This is particularly important for mixed use developments which are becoming increasingly common in city centres.
The management and negotiation of leases at the outset, especially lease terms and apportionment and oversite of the common areas require particular consideration to reduce costs, ensure a clear and simple understanding of terms by tenants and maximize the recovery of costs over the long term.This is particularly important for mixed use developments which are becoming increasingly common in city centres.
The rental market is growing at a significant pace and new homes are the catalyst in meeting this requirement. Developers turn to Build to Rent (BTR) and Private Rented Sector (PRS) properties to create purpose-built units aimed specifically for this market. Seraph Property Management currently provides a wide range of management services, including residential property management, block management and commercial management.
Block or Estate Management is the day-to-day care of the freehold of a building containing flats or the grounds around with a number of blocks of flats on the site. This can be done on behalf of freeholders, leaseholders that have formed a Right-to-Manage company or leaseholders that are also shareholders in a company that owns the freehold their property is situated in.
Reviews (11)
North Bynorth
Dec 29, 2021
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Denisa Mohlerova
Dec 16, 2021
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Steve Ward
Dec 12, 2021
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Gianni has been a breath of fresh air, his communication has been open, honest and critically absolutely priceless. He communicates super swiftly with concise and correct information and provides confidence to me as a customer. Seraph really could have done with his management skills and commitment a number of years sooner, long may it continue and thank you Gianni - great work
Daffyd Williams
Dec 12, 2021
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Owen Saer
Dec 02, 2021
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Jake Jones
Nov 22, 2021
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Positive: Professionalism, Responsiveness
As a resident of Westonia House I can honestly say we've finally got an excellent property service manager in Gianni. Please don't let anyone make the mistake of letting this guy go. His sense of duty to his position is unrivalled compared to previous managers.
As a resident of Westonia House I can honestly say we've finally got an excellent property service manager in Gianni. Please don't let anyone make the mistake of letting this guy go. His sense of duty to his position is unrivalled compared to previous managers.
Julia Burns
Oct 22, 2021
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Seraph have managed a flat I owned in a block of flats for several years now. They are always responsive and fees are reasonable. Recently I sold this flat to my son. The solicitors we used were so appallingly slow and unprofessional that the deal almost fell through. We completed the sale within one hour of the expiry of my son's mortgage offer. Were it not for the help we received from Seraph in phoning both sets of solicitors when they were ignoring my calls, I doubt we would have had the will to carry on pushing to complete the deal which was crucial for my son. Many thanks to the staff at
Virginia Karkani
Oct 03, 2021
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We rented a house with them as management agency .I have never been treated like that, the agency is trying to claim money form our deposit by claiming that there was further cleaning required worth 150.00 pounds because as stated after their inspection there was dust in the house. We provided evidence of leaving the house in perfect condition and they insist on claiming our deposit money, even negotiating how much they can keep. I advise anyone to avoid booking a house they manage, they are highly unprofessional and have no respect for students and their money .
GladOyster
Aug 01, 2021
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Always a joy to speak to. Hannah Randell is so helpful nothing is too much trouble. She has dealt with my problems in a very professional way. Always done what she has promised to do. Hannah has assisted me throughout a difficult couple of years.
She is a joy to deal with and always a pleasure to speak to.
Very helpful. Would score a 10 if possible.
She is a joy to deal with and always a pleasure to speak to.
Very helpful. Would score a 10 if possible.
Theophanis Eleftheriades
Jul 18, 2021
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Critical: Professionalism, Responsiveness
So after 2 years under Seraph property management i have come to the conclusion that this "company" is not even close to being considered as amateurs in the business. Extremely unprofessional in the way they conduct their business. Communication is almost non existence. They only ask for the rent and never reply to any queries and ignore every technical issue that appears with the household! The stuff seem to be indifferent to anything you tell them. I was only able to have a proper conversation with one stuff member, the rest i consider incompetent.
So after 2 years under Seraph property management i have come to the conclusion that this "company" is not even close to being considered as amateurs in the business. Extremely unprofessional in the way they conduct their business. Communication is almost non existence. They only ask for the rent and never reply to any queries and ignore every technical issue that appears with the household! The stuff seem to be indifferent to anything you tell them. I was only able to have a proper conversation with one stuff member, the rest i consider incompetent.
Denver W.
Dec 15, 2019
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Terrible customer service. They do not reply to your e-mails. You call them to ask for an update and THEN they can see your e-mail. They say sorry and that they will get back to you but they don't. Repairs take weeks and weeks and weeks to be carried out. When you enquire about it, they claim they didn't know it hadn't been done, as they obviously didn't follow up with their contractor. Requests for simple updates or information (a mere e-mail, not even a service) can literally take months.
