We combine the best people in our sector with the best technologies to make life as convenient as possible for our landlords, tenants, sellers and buyers. From Marchmont to Leith, Craiglockhart to Cammo, discover our selection of fantastic properties for sale around Edinburgh. Umega is an award-winning Edinburgh letting agent and estate agent.
Our consistently high customer service scores make us one of the highest-rated agencies in the UK. We smash negative stereotypes in our sector in the way we care for landlords, tenants, sellers and buyers. We demystify renting and selling property for our customers by being personal and open in the way we work.
Our consistently high customer service scores make us one of the highest-rated agencies in the UK. We smash negative stereotypes in our sector in the way we care for landlords, tenants, sellers and buyers. We demystify renting and selling property for our customers by being personal and open in the way we work.
Services
By working hard and learning fast since 2007, we've earned an excellent reputation amongst Edinburgh landlords and tenants and our incredible team are central to this. We've been recongised as Residential Letting Team of the year at the 2018, 2019 & 2020 Scottish Home Awards and we've been winners at the Herald Property Awards for Scotland.
We've been best buds since we were little. We grew up in Edinburgh, left home and became tenants. Like so many others we were ripped off, suffered poor service and were kept in the dark by our letting agents. We discovered landlords were receiving the same treatment so in 2007 we started Umega. Umega abandons the historic behaviours common in our sector where customers are exploited.
If our team love coming to work and love the job they do, our customers will love what they do. So, our goal is to make Umega an outstanding place to work. We understand that our employees will not be with us forever, so we place a high value on the time they are with us. We hope that every employee will leave Umega, not just a better professional but with a better understanding of what they want from life.
We don't take the responsibility of taking care of you, your property and your tenants lightly. We're organised (making sure everything is in order), proactive (seeing what's ahead and planning accordingly), super-responsive and excellent communicators. Everyone in our team has a strong customer service background.
Renting your home should not be a stressful experience. Sadly, there's a negative stereotype of letting agencies and the way they treat tenants that is the opposite of this. We understand that we have an important role in your life. As one of our residents (tenants), we'll take care of you and your home for as long as you rent with us.
Reviews (13)
Antony Latham
Dec 07, 2021
Report
We have had the services of Umega to let our flat for a number of years and we cannot commend them highly enough. Very efficient, friendly, always on top of all the regulations and certificates, always obtained good tenants for us and provided a very helpful summary each year of income and expenses for our tax return. Very good
Anne Marie Ds
Nov 30, 2021
Report
Before summer this year, me and my partner would have given Umega five star review but after the way they have handled disruptive rewiring works in our flat and failed to take our health concerns and other issues properly, we are rating them one star. They have failed to take our health concerns properly, with the rewiring works causing so much dust that it exacerbate my partners asthma. We couldn’t stay in the property due to this and when communicated to Umega that this was happening, they framed our concern as an unfortunate consequence of the rewiring works. They have failed to properly compensate
Christopher Gallagher
Nov 27, 2021
Report
Unfortunately my great experience with UMEGA Lettings went downhill quickly once the landlord found that the flat needed a complete rewire due to the EICR report finding aluminium wiring throughout the property.
Umega did not communicate properly what the works would exactly entail, what was required of us as tenants and when we moved back, we were left with a flat with dust pouring from the open channels in the walls and ceilings.
It was impossible to get much of a concrete answer on when the decoration works would begin and/or be completed.
My partner and I are demanding Umega compensate us
Umega did not communicate properly what the works would exactly entail, what was required of us as tenants and when we moved back, we were left with a flat with dust pouring from the open channels in the walls and ceilings.
It was impossible to get much of a concrete answer on when the decoration works would begin and/or be completed.
My partner and I are demanding Umega compensate us
Aina Oluwatomisin
Nov 19, 2021
Report
Ann Crawford
Nov 13, 2021
Report
Lily Walmsley
Sep 07, 2021
Report
I am so glad to be leasing a flat with this company. I am moving from California to Edinburgh and have bombarded them with hundreds of emails asking questions and they always answer promptly and thoroughly. They have been very helpful throughout this entire process, from the viewing to move in day and even after. It is so nice to lease with them as they make me feel very important and never feel like just another tenant. William and Stephanie have been an especially great help, but i’m sure everyone working there is lovely. I will definitely continue to lease with them for any future moves!
David William Bryan
Aug 17, 2021
Report
Natasha Richardson
Jul 25, 2021
Report
Honestly the best letting agent I've ever used and I'll certainly use them again in the future should I end up moving again. Far superior to other agents in every way - the communication is fantastic and they never leave you hanging (if you have or haven't been successful in a flat application for example), and you don't have to chase anyone up for information. As well as timely replies, every member of staff that has contacted me and my partner has been extremely friendly and professional and have made the whole process of applying for a flat quick and easy. The application form and follow up
Sharon Marchini
Jul 15, 2021
Report
We are currently dealing with Umega regarding a rental property. They have been a pleasure to work with: quick to respond, helpful and courteous no matter what the query might be. Our initial contact was William and we are now dealing with Alison: both have been attentive, professional and courteous from start to finish. Thank you for taking the stress out of the process! I would not hesitate to use Umega again and to recommend them without reservation.
Mark Sexton
Jul 02, 2021
Report
I'd rented a 1 bedroom flat from Umega for 3 years and they are easily the best rental experience I've ever had. Whenever there was a problem there was a response within 24 hours or if emergency within an hour, the team we're always kind, courteous and keen to help out and answer any questions I had. The repairs team are absolutely spot on, I cannot stress enough how this is easily the best letting agents in all of Edinburgh. Thank you all so much for your consistently excellent service and for having me as a tenant. All the best for the future.
Andrew S.
Mar 29, 2016
Report
We used Umega to help us get our 1 bedroom flat rented out just off Easter road. Umega spent 4 days removing and replacing our Bathroom as well as getting the heating sorted out. The Umega maintenance team were, punctual, reliable and the quality of their work really shone through.
We chose Umega because we thought that their rental expertise would help us get our flat rented out quickly, and they did.
Thanks Umega
We chose Umega because we thought that their rental expertise would help us get our flat rented out quickly, and they did.
Thanks Umega
Peri T.
May 14, 2013
Report
Totally unprofessional. Unacceptable service.
My gf and I, arranged a viewing for a flat, we called the same day morning to corfirm the viewing and we been told that we'll receive a text with the exact address 1 hour before. We never received the text and I called them 40 minutes before the viewing where I talked to a polite girl who asked my number again to send me the text with the details immediately. She lied!! Never sent me the exact address and when I phoned them 15 min before the viewing and while i was already at the street of the flat, the guy on the phone told me that there is no
My gf and I, arranged a viewing for a flat, we called the same day morning to corfirm the viewing and we been told that we'll receive a text with the exact address 1 hour before. We never received the text and I called them 40 minutes before the viewing where I talked to a polite girl who asked my number again to send me the text with the details immediately. She lied!! Never sent me the exact address and when I phoned them 15 min before the viewing and while i was already at the street of the flat, the guy on the phone told me that there is no
Rezzi I.
Aug 29, 2010
Report
Yet another letting agents.
They're the most cheerful looking ones I've come across, which isn't saying much but just look at that exciting purple exterior and the name itself. Mind blowing. You may be able to deduce that I'm a little frustrated with MY letting agents at the moment so it's unfair to take it out on Umega.
I noticed that they let out flats for the festival; having just experienced my first Fringe Festival, it's definitely worth coming down for but I'm not sure I'd sign such a contract for it!
Umega's located in one of my favourite
They're the most cheerful looking ones I've come across, which isn't saying much but just look at that exciting purple exterior and the name itself. Mind blowing. You may be able to deduce that I'm a little frustrated with MY letting agents at the moment so it's unfair to take it out on Umega.
I noticed that they let out flats for the festival; having just experienced my first Fringe Festival, it's definitely worth coming down for but I'm not sure I'd sign such a contract for it!
Umega's located in one of my favourite
