Get complete transparency on all your multi-site venues with a secure, cloud-based system. Streamline ordering and reduce wait times with a casual dining EPoS system that makes tasks effortless. A faff-free bar and pub EPoS that keeps up with even the busiest venues right up to last orders. Keep your customers thirsting for more with a coffee shop point of sale system that offers integrated loyalty.
Simplify your operation with a theatre EPoS system that maximises revenue across ticketing, interval ordering and loyalty. A hotel point of sale system that combines your hotel and restaurant management with full PMS integration. Face all your operational challenges with an EPoS till system that supports all your evolving needs.
Simplify your operation with a theatre EPoS system that maximises revenue across ticketing, interval ordering and loyalty. A hotel point of sale system that combines your hotel and restaurant management with full PMS integration. Face all your operational challenges with an EPoS till system that supports all your evolving needs.
Services
Founded in 2001 by Steven Rolfe and Nick Williams, pointOne had one aim, to develop and deliver innovative EPoS solutions and tools, all backed up by outstanding support and project delivery. Over the last 20 years we have achieved this core objection, positioning ourselves as a market-leader and EPoS specialist within the casual dining, quick-service and theatre sectors.
Face all your operational challenges with an EPoS till system that supports all your evolving needs. Everything from integrated payments and delivery to mobile ordering and F&B management. See a snapshot status of those tables instantly in real-time with our traffic-light system. Convenience and flexibility for your customers with a contactless, pay at table option including bill-splitting.
We get it. You need an EPoS system that can give you a holistic understanding of your customer and your business. Our open-platform EPoS makes data sharing simple by integrating seamlessly with all industry-leading software tools to give you the bigger picture. If you are using a vital piece of software that your business can't live without then the chances are we already integrate with it.
Our compact hardware can hold its own whatever's thrown at it - sticky fingers, the odd bump and non-stop use of course. It keeps going so you can. Our EPoS ecosystem utilises purpose-built, industry-leading hardware to deliver our EPoS hospitality solution. Ranging from fixed counter till terminals to mobile handheld devices and self-serve kiosks, we select robust, yet compact and stylish solutions to house our point of sale software.
Whether it's contactless mobile ordering or self-serve kiosks, our solutions are guaranteed to improve customer experience and increase throughput. Operators are pivoting at pace towards self-serve technology, and we can help you with that journey.
Our proven self-serve solutions offer a fluid and consistent customer journey that translates to reduced order and wait times, increased throughput and, thanks to our polished UI designs, numerous opportunities to increase average spend.Kiosks are ideal for QSR environments and provide a self-service solution which will deliver increased average spend per head and operational efficiencies to your business.
Our proven self-serve solutions offer a fluid and consistent customer journey that translates to reduced order and wait times, increased throughput and, thanks to our polished UI designs, numerous opportunities to increase average spend.Kiosks are ideal for QSR environments and provide a self-service solution which will deliver increased average spend per head and operational efficiencies to your business.
Reviews (9)
Jo White
Nov 29, 2021
Report
Stephen J.
Oct 29, 2021
Report
I have worked in hospitality for over 20 years and I have never worked with an Epos systemprovider who's customer service is this bad. I've had a technical issue with my till for days now. I tried calling 11 times phone rings off as nobody can be bothered to answer the phone tried there message board on the website never got reply after waiting over 1 hour when they state response times is a few minutes.
worst support and customer service from a provider I've ever had.
would not recommend this company to anyone. im now moving all my sites over to Epos Now.
worst support and customer service from a provider I've ever had.
would not recommend this company to anyone. im now moving all my sites over to Epos Now.
Henry House
Jul 15, 2021
Report
Ben Marshall
Jan 21, 2020
Report
Not a good system for high volume bars.
Mis-sold a system for smaller restaurants.
Attempts to get our epos consistently functional has been going on since install (18 months).
Sales lost, great frustration.
Purchased at outset (perhaps the problem).
Avoid unless a small operation.
Regarding tech remote services, good (when you get hold of someone). Should not have to use this service quite so often.
Mis-sold a system for smaller restaurants.
Attempts to get our epos consistently functional has been going on since install (18 months).
Sales lost, great frustration.
Purchased at outset (perhaps the problem).
Avoid unless a small operation.
Regarding tech remote services, good (when you get hold of someone). Should not have to use this service quite so often.
Ajay Kenth
Nov 09, 2018
Report
Owen Thomas
Oct 11, 2018
Report
Fin
Aug 06, 2018
Report
I’ve been dealing with pointOne EPoS since I started in business over 15yrs ago. They are a very professional company and know exactly what a retailer or restauranter needs from their EPoS systems. Also they realize the needs and urgency that problems need to be dealt with.
Their support systems, both software and hardware, are excellent and any problems can usually be sorted online with the technicians working remotely online from their call centre. The tech lines usually answer within 10 rings which is re-assuring as when there is problems usually the customer is waiting so you need a quick
Their support systems, both software and hardware, are excellent and any problems can usually be sorted online with the technicians working remotely online from their call centre. The tech lines usually answer within 10 rings which is re-assuring as when there is problems usually the customer is waiting so you need a quick
Jamie Leavesley
Aug 04, 2018
Report
Kashmir Restaurant
Aug 21, 2016
Report
