There is now an app that allows patients to book appointments online using a mobile phone. The health centre was built with disabled access in mind. Nevertheless, if you have difficulties with access please let us know; we will try to help you. We have wheelchair access to the front of the building.
The waiting room has accessible toilet facilities; these are freely available during surgery hours. If you need a wheelchair to move around the building during your visit, we have one available. Just ask at reception. Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
The waiting room has accessible toilet facilities; these are freely available during surgery hours. If you need a wheelchair to move around the building during your visit, we have one available. Just ask at reception. Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
Services
Replace the old out-of-hours phone number, you should dial 111 if you need medical advice when the surgery is closed. Help you access the correct local urgent health care service if you need urgent care, at any time. You can call 111 when you need medical help fast but it's not a 999 emergency.
When you call 111, a trained adviser will ask you questions to find out what's wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.NHS 111 uses Type Talk for people who are hard of hearing, and has interpreters available for callers who do not speak English.
When you call 111, a trained adviser will ask you questions to find out what's wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.NHS 111 uses Type Talk for people who are hard of hearing, and has interpreters available for callers who do not speak English.
We provide all of the core services for the management of illness and disease, referring patients for other services as appropriate. When available, a choice of hospital will be offered when a referral is required. Some referrals may need to be made through a referral management centre set up by the Primary Care Trust to ensure that patients get to see the right person.
This practice operates an "Advanced Access" appointment system with the intention of allowing patients access to a GP within 48 hours. However, if you insist on seeing a particular doctor then this timescale may not be possible. 50% of all GP appointments can be booked up to four weeks ahead. The other half is released on the day at 8.00am.
Patient Access is available 24 hours a day, 7 days a week, allowing you to access our services at your own convenience. Using online services could save you a trip, or phone call to the surgery. You can use Patient Access at home, at work or on the go - where ever you can connect to the internet. Patient Access mobile app is free to download on Android and iOS.
Repeat prescriptions will be written at the doctors' discretion and are normally for patients on long-term treatment. For repeat prescriptions which are to be collected from the surgery, we will endeavour to turn requests around within 48 hours (excluding weekends and Bank Holidays). We do not accept requests for repeat prescriptions by telephone.
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Vera Mendes
Sep 24, 2021
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