The Jubilee Medical Practice
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National Data Opt-out: We have been informed that the proposed plan of NHS Digital collecting non-identifiable data from General Practices for Research and Health Care Planning Purposes has been temporarily postponed until further notice. We have not been informed when the collection will now take place.

However, during this period you are still able to opt out. If you want more information on the data collection and what the information will be used for that can be found here. We welcome registrations from new patients who live in the practice area. We encourage all patients to sign up for online access so you can book appoints, view test results and request medication at your convenience.
Services
PLEASE NOTE: The Jubilee Medical Practice does not undertake assessments or complete reports regarding Mental Capacity. The doctors operate in partnership from the Health Centre which is conveniently situated in the centre of Syston with ample parking. Health Visitors: We have a Health Visiting team working with the Practice, who are based at the Health Centre, to contact please telephone 01509 410 171 or 01509 410 258.
Outside of these hours please call 111 or visit one of the local Urgent Care Centres e.g. Leicester Royal Infirmary, Loughborough Walk-In Centre should you required help that cannot wait until the surgery reopens. In an emergency, you should always call 999. Core Hour Services including the premises opening times as stated are provided by the practice between 0800 and 1830 Monday to Friday.
On average please allow 5 working days for your test results to come back from the hospital unless your doctor has advised otherwise. If you require the service of an Interpreter for an appointment, either for a language other than English or for British Sign Language (BSL), please inform us at Reception so we can book an Interpreter for you.
Have you had a good experience when using the practice? Alternatively, if you have not had a positive experience then please see our Complaints and Comments Leaflet. The Friends and Family Test has been created by NHS England, to help GP Surgeries identify the things we are doing well and areas that we could improve.
If you haven't already done so, in order for you to access the right service without delay, please first select your reason for an appointment from the drop-down list below. Ready to book? Click SystmOnline below. If you are experiencing sudden onset, or severe abdominal pain, you can attend the next Urgent Access Clinic.
Reviews (9)
Mandy
Mandy
Nov 28, 2021
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Had an appointment today, 30mins late being called in. Dr. Bawa told me she could only look at one of the 2 relatively minor issues I went in for. Basically told me there was nothing wrong (I sympathise with her 2 Medical Students). She has since sent me a text to make an appointment to check for Diabetes? Should she not have mentioned that whilst I was there? Also, would it not make more sense for her to have dealt with both issues as opposed to me having to make 2 appointments? I will be changing my Doctors as Jubilee have rapidly gone downhill.
Janet Berry
Janet Berry
Oct 31, 2021
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The customer service of this practice has worsened drastically over the last 6 months. Left on hold for 25 minutes. Not able to actually see a doctor unless you complain. Which I did. I still waited 10 days for an appointment. Then I get a prescription that has 1 thing missing
Ray Birley
Ray Birley
Oct 19, 2021
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I am trying to get some advise from a doctor and not a receptionist who in not medical. Very dissappointed at the service I am getting
Jeremy Spencer Lines
Jeremy Spencer Lines
Oct 16, 2021
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Trying to get to see a doctorI is very very difficult..The appointment system doesn't seem fit for purpose,.fingers crossed I don't become ill again and have to use this facility...I would be genuinely concerned about that prospect.....totally UNACCEPTABLE !!!
Aug 21, 2021
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Please, my brothers, can you tell me about a patient in this medical emergency, her name is Linda, please, I want to reassure her
Jenny Walton
Jenny Walton
Jul 15, 2021
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Appalling, missed a phone call at 8.05, rang back as soon as I realized.
Dr unable to respond at any point!
Yet previous phone calls have been up to an hour after the appointment time.
Nabeel Kaderbaksh
Nabeel Kaderbaksh
Apr 17, 2021
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Very hard to get appointments , phones always off the hook. it’s like you are begging to be seen . COVID 19 takes ages to be vaccinated compared to NHS direct a lot quicker.
In UK a doctor is a doctor but the services counts and at jubilee they don’t have that anymore .
Harley Rose
Harley Rose
Mar 18, 2021
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Every time I try ring 8am onwards I get to the very end press 2 now and it dials then they hang up ive had this 3 times!! Disappointing reception desk
Lynn Lewis
Lynn Lewis
Oct 20, 2019
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Excellent surgery - caring receptionist, doctors that take their time with you and the best blood taking service (with text responses) after. Thank you especially to Sally who made blood taking of my two very scared teenagers a breeze today.