Greengate Medical Centre
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At Greengate Medical Centre in Birstall, Leicester, the Doctors and Nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Whilst our website has undergone a change of image, all functionality and navigation remains the same. Please have a look around and do send us some feedback if you'd like. The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Services
The NHS in Leicester, Leicestershire and Rutland wants to remind patients that medical care is still available when their local GP practices are closed. If you aren't sure what services are open, or you need to talk to a clinician immediately, please call NHS 111. They're free to call, open 24 hours a day 7 days a week and can tell you what services are open closest to you.
If your GP regularly prescribes for you, he/she may feel it is appropriate to offer the facility to allow you to obtain further supplies of your medication without having to see him/her on every occasion. For reasons of safety, we cannot accept requests for repeat prescriptions over the telephone. If your GP has put you on Repeat Prescriptions, please ensure that you order them using the re-order form printed with your last prescription.
If you are unsure if you are eligible, just ask a member of staff. If you are aged between 16 & 75 and haven't been seen for 3 years or are over 75 and haven't been seen for 12 months please feel free to make an appointment for a well person check. Your GP may refer you to one of our Practice Therapists.
Please remember to notify us immediately if your address or telephone number changes from when you registered in case we have to contact you urgently. We recommend that you attend for a new patient medical check, with the nurse or Health Care Assistant. This enables us to record any past medical history, record any medication you take and note any allergies you may have.
Lynne Birch and Nicole Green are the Practice Nurses in attendance at various times, who can provide for a range of services, including dressings, ear syringes, injections (including holiday vaccinations) and general health advice. In addition, the Practice Nurses are responsible for managing many chronic disease clinics, such as Asthma, Diabetes and Hypertension.
Reviews (9)
Ali G. Food Tv
Ali G. Food Tv
Dec 16, 2021
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Unprofessional rude,unhelpful reception staff.everyday try 8 o clock for appointment busy busy busy,went there seen reception ladies talking each other no one on phone .I ring again user busy .shameful
Barry Allsopp
Barry Allsopp
Nov 04, 2021
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Good doctors let down badly by staff who think more about what suits them and less about their customers. I was trying to sort out a prescription that had been sent to the wrong place with one reception staff when she sat in front of me and pulled her mask down over her chin. I politely asked her if she would mind putting her mask on properly only to be met with a barrage of excuses ( glasses steam up etc.) In a very defensive and strong manner.
Priya P.
Priya P.
Oct 23, 2021
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My partners been suffering with an ear infection for over 2 months.
He just keeps getting antibiotic spray given to him with no follow up or phone call to discuss.
There's no surprise that it's no longer responding to treatment as its probably completely resistant.
Every time he calls to get an appointment they say there's no appointment and told to call back the next day - this is not the lottery its peoples health!!!
He was eventually offered an appointment 2 weeks away despite the fact that he'd developed pain and blocked feeling in the ear (BOTH RED FLAG WARNING SIGNS).
He called again
Steve James
Steve James
Sep 16, 2021
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Think the leave the phone off the hook.
One hour this morning constantly engaged
And the same this afternoon. Good job I'm not dying
Adam Saxton
Adam Saxton
Jun 27, 2021
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The worst customer service I have ever had in my life, they don’t want to help you, they’re always miserable and they just want an easy day!
The Accountant
The Accountant
Mar 15, 2021
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Absolutely shambolic, I have an easier time working in sales getting past receptionists than this one. Should really do their job, and cease the inquisitive nature of their questoning.
I am surprised to see any good reviews here, knowing many Birstall residents who are disgusted by this poor practice.
I shant name any particular doctors, however your practices are decades behind, and there is something deeply suspect about your diagnosis'/treatments for ailments. You should be ashamed, you are viewed with utter disdain for the half-arsed attempt at medical care. Used to be fine, as for recent
Abby Mitchell
Abby Mitchell
Jul 05, 2020
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Thank you for being super efficient today. Reception, prescriptions, Doctor and pharmacy. You were all on point. 5 star service from beginning to end.
Cha Cha
Cha Cha
Jun 08, 2019
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Excellent customer service from a lady called Carol on reception very helpful and understanding. Mr Goddard fantastic Doctor shows empathy very caring and understanding which is what patients who are ill need to experience. This shows health care professionals at their best that they love their job actually care and most importantly want to help you.
Simon Froggatt
Simon Froggatt
Jun 19, 2016
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Pretty good as a doctors. Treatment is good and that's the main thing. Dr Ford is excellent. Reception can be a bit blunt at times, but generally good.
Parking is not great, walk if you can.
Pharmacy next door is very useful.