Cumming, Turner and Watt Property Managers have been established for over 100 years. We are a family run business with a long established office in Glasgow. We have been members of the Property Managers Association of Scotland since 1920 and we are also registered with the Financial Services Authority and currently factor over 2,000 properties in the Lanarkshire, Glasgow, Inverclyde and Ayrshire areas.
Our company provides an efficient and reliable service to all clients as and when repairs etc are required. Our aim as Property Managers is to maintain a good working practise with our clients, to ensure all owners are aware of our procedures and are comfortable with the way we operate e.g.
Our company provides an efficient and reliable service to all clients as and when repairs etc are required. Our aim as Property Managers is to maintain a good working practise with our clients, to ensure all owners are aware of our procedures and are comfortable with the way we operate e.g.
Services
How are we paid, this is twice or four times a year, we send you an invoice for your share of the common repairs or insurance charged during the previous three/six months and our management fee. Thus we are paid in arrears for tradesmen's accounts and other expenses run up on your behalf. We therefore expect prompt payment of your accounts.
Reviews (10)
David Stewart
Nov 24, 2020
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I would give zero stars for this mob. I could write a book about them after dealing with their incompetence and lack of customer service for 12 years. They make up rules etc as they go along, depending on the situation. Uncaring, Uninterested and arrogant on the phone. How this mob are able to operate is beyond me. They should be shut down. Their only interest is making money from their Management Fee's when in truth, they manage nothing!!!! The only thing i am happy about is i never have to deal with them again ever.
Awful!
Awful!
S. Kishiq
Oct 21, 2020
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Critical: Professionalism
AVOID AVOID AVOID, I have been calling them almost every week, emailing them every month to get a repair done and they have still not carried this out, the tenants have moved out due to the leak. CTW are now being reported to the regulator, absolute worst factors, they do nothing at all.
AVOID AVOID AVOID, I have been calling them almost every week, emailing them every month to get a repair done and they have still not carried this out, the tenants have moved out due to the leak. CTW are now being reported to the regulator, absolute worst factors, they do nothing at all.
Fiona Brittle
Aug 10, 2020
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I have not heard from CTW as my factor since August, despite numerous emails and attempted phone calls from me since about a serious water ingress and associated water damage from broken guttering. All of my attempts at contact have been ignored, yet I am still receiving (and paying) bills from them. I had to walk to the adjoining tenement to ask who their factor is, so that I could call them to see if they knew what was going on with the shared downpipe, because my own factor seems to now have me on some sort of contact blacklist.
I plan to organise my neighbours in my tenement to end this contract
I plan to organise my neighbours in my tenement to end this contract
Ridouan Ahankour
Aug 02, 2020
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Every time we need a repair, invoices are astronomically expensive. We have to challenge them every time to show some common sense (Certainly making money out of these repairs). We have paid for some work and nothing has been done for 6 months. The customer services is shocking and awful, they don't respond to emails and every time you call them they take messages but don't call you back. Avoid at all cost !
P. L.
May 30, 2020
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Razwan Sabir
Dec 09, 2019
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To be honest I can't understand why this company is allowed to trade. Absolutely disgusting service. Not interested in managing a building. We have a majority of homeowners looking to go ahead and have a front door reinstated and have spoken to Cummings Turner and watt who have repeatedly agreed to organise quotations etc and it's been months and months but they've done nothing. Stairs treads were damaged some 4 years ago. I had police reports, witnesses and till this date these guys didn't even put an insurance claim in or get it repaired.. Liars. I sold a property that they factored some 6 months
Liam James
Sep 23, 2018
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This company is the worst. They add money on to bills with no explanation, staff are defensive and unhelpful sometimes even rude. They seem to think they have a licence to print money because they seem to be in an unregulated industry and think they can get away with it.
I've had nothing but trouble with this company. They are meant to relieve stress for tenants but all they have ever done in the decade or so I've had dealings with them is make matters worst. I've probably paid thousands of pounds for little or no benefit to my property. They are con artists and the sooner a light is shone on
I've had nothing but trouble with this company. They are meant to relieve stress for tenants but all they have ever done in the decade or so I've had dealings with them is make matters worst. I've probably paid thousands of pounds for little or no benefit to my property. They are con artists and the sooner a light is shone on
Michelle Fantin
Jun 09, 2018
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The worst company ever!!! They are only money makers nothing else! Their are so dear but you cannot even see the job they are doing but still change people... thieves...careless...rude...unprofessional...if you ask prouve about the job, you will not get it as they will tell you, they can’t ‘charge’ you for a job they didn’t do... just stay away from them...and the repairs they are doing apart of being invisible they are far below the standards and expectations...I wish I could have given zero... I wish I could have known that before buying my flat... but will sell soon...I can’t stand
Chris Woods
Nov 05, 2017
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They are difficult to deal with, they do not answer direct questions, they expect to deal with you via email and take 3 or more days to return amy email and expect an up front deposit without even giving you a look at the tenancy agreement. Because of how difficult they've been to deal with I tried to go to where they're allegedly based, nothing here. It's all private housing with no sign to show where they are, seems dodgy. I'd give it 0 stars if I could. And if speak to a "Neil" expect nothing but BS.
Christine Forrest
Sep 12, 2017
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I have had the company for years looking after several properties in Hamilton. They rarely answer any questions about our contingent funds bank account and charge huge amounts for unnecessary costs like cleaning and don't allow proper communication with the residents. It's such a pity the residents in the block don't get together and really debate whether there is an alternative to get better value for money as I doubt😩 This company bothers too much if they have been managing property for a long time. They take for granted that people have limited time or are not too bothered about costs. They
