We continue to follow the advice issued by the UK and Scottish Governments and the NHS and we have now implemented our contingency plan for continuity of business, in view of the increased restrictions put in place, and our wish to ensure the continued health of our colleagues, clients and the wider population.
Our offices will be closed until further notice, pending further Government advice and a lifting of the restrictions currently in place. All of our staff are now working remotely from home with full and secure access to our databases, e-mail and our telephone system. However some services such as the provision of keys held for properties will not be available.
Our offices will be closed until further notice, pending further Government advice and a lifting of the restrictions currently in place. All of our staff are now working remotely from home with full and secure access to our databases, e-mail and our telephone system. However some services such as the provision of keys held for properties will not be available.
Reviews (10)
Junkimonkey
Sep 08, 2021
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Eleonora Carbone
Oct 09, 2020
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TERRIBLE COMPANY
I have a leak from my ceiling that was reported over four weeks ago, they sent someone to clean the gutters which didn't solve the problem.
Every week I call to chase on them and every time they ask as if I have never reported the problem.
They put you on hold and then the line always gets cut and they never call back.
I have a leak from my ceiling that was reported over four weeks ago, they sent someone to clean the gutters which didn't solve the problem.
Every week I call to chase on them and every time they ask as if I have never reported the problem.
They put you on hold and then the line always gets cut and they never call back.
Joe Ross
Dec 22, 2019
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Alice Ritchie
Sep 11, 2019
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Morag Chapman
Aug 24, 2019
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Connor Holmes
Aug 22, 2019
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We are currently in the process of buying a new property, and everything has gone so smoothly, with the exception of this factoring company. Our solicitor requested the basic paperwork from them 3 weeks ago, with still no update. Everything is in place for us to move, and the only people dragging their feet are 'Walker Sandford'. You can imagine how frustrating this is for us, and the seller's team. All we need is the basic paperwork displaying the factor's details etc. The fact they have been so slow to act on anything is truly shocking, and has extremely disappointed us. As soon as we get the
Ricky Singh
Jan 17, 2018
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Greg N.
Jun 24, 2015
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As an owner of a property factored by Walker Sandford, words cannot accurately describe how terrible their service is.
Repeated emails and phone calls go unanswered for weeks, if not permanently. Various staff members make offers of help "first thing tomorrow" and promise urgent responses which never arrive, but (funnily enough) "payment due" reminders and "late payment fees" are right on time!
Then there is the issue of their "trusted contractors" who perform all maintenance work. Forget about using locally-run firms; Walker Sandford have sent plumbing firms from Paisley to fix a leaky pipe
Repeated emails and phone calls go unanswered for weeks, if not permanently. Various staff members make offers of help "first thing tomorrow" and promise urgent responses which never arrive, but (funnily enough) "payment due" reminders and "late payment fees" are right on time!
Then there is the issue of their "trusted contractors" who perform all maintenance work. Forget about using locally-run firms; Walker Sandford have sent plumbing firms from Paisley to fix a leaky pipe
Sarah Banks
Dec 26, 2013
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This firm epitomises everything that's wrong with Property Management Companies. They were recently accused over building "jobs for the boys" in the Sunday Mail (July 2013) and the article does make sense. The article drew attention to several suspicious links between "Maintain-Us Building Ltd" (the contractor they use) and Walker Sandford. The anger and betrayal I felt after reading the article gave me the urge to leave this review. This wouldn't be such an issue if the contractors complete jobs to a high standard but it's not.
As some constructive criticism to WS: you should COMMUNICATE WITH
As some constructive criticism to WS: you should COMMUNICATE WITH
John Holbeck
Jun 07, 2012
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We own a flat in Hillhead . I am very happy to confirm, that despite previous issues with Walker Sandford when they did not attend to Storm damage and blocked drains in a timely fashon, recent communications have resolved the outstanding matters. There has also been a significant improvement in communication and a more personal and prompt approach to my questions and request for information.
