Our reputation is for quality, honest pricing, professionalism and for having a vast range of frames. We very much treat each patient as an individual and have gone to great lengths so that you can express yourself through your glasses. We have frames for everyone, whatever your style or budget, all in our friendly and welcoming environment.
As an independent optician we think differently. It's not about the money, it's about vision and service with your needs at the centre of all we do. We pride ourselves on having the latest technology and a highly qualified, experienced team that ensure precision, communication and accuracy.
As an independent optician we think differently. It's not about the money, it's about vision and service with your needs at the centre of all we do. We pride ourselves on having the latest technology and a highly qualified, experienced team that ensure precision, communication and accuracy.
Services
You'll find us refreshing. It's always better to get great service from a stable team that really know what they are talking about and are quite genuinely trying to help you. Perhaps it's because we're independent. We don't know, but we believe if we are to continue to thrive, a key ingredient is our knowledge and integrity so we're plain talking, informative and naturally communicative.
We are known for both our investment in the latest equipment and for the thoroughness of our eye examination. This is partly because every eye examination takes a minimum of 30 minutes and all tests are carried out by a qualified ophthalmic optician. We don't think anyone benefits from moving from one person to another for different tests.
We approach eye examinations a little differently to the norm. For a start, your entire test is carried out by a qualified ophthalmic optician who puts you and your needs at the centre. Each test has an allocated 30 minutes and we adapt what is tested around what you tell us and what we see. This bespoke personalised approach has no hidden extras, no bolt on tests and no need to wonder - everything is explained thoroughly.
We are known for our investment in the latest equipment and for the thoroughness of our eye examinations. This is partly because every eye examination takes a minimum of 30 minutes and all tests are carried out by a qualified ophthalmic optician. We don't think anyone benefits from moving from one person to another for different tests.
Children are expensive, we all know that. Luckily, not everything has to dent your budget because eye examinations and children's glasses are actually free (and paid for by the NHS). National Guidelines recommend testing under 16s every year and we think it's important your kids get tested (even pre-school!).
Reviews (7)
Neil Gardiner
Jan 16, 2021
Report
I recently bought two pairs of glasses through iSpy (one for computer use and one for daily use) and also had an eye test. The experience was very professional, personal and thorough throughout. I'm very happy, the quality of the lenses are outstanding. They are more expensive than buying online (which I've done previously with mixed results), but buy cheap, buy twice as they say. It has to be worth investing in your sight, especially if you wear glasses every day! Pleased to be able to support an independent local business.
Melanie Wawrzik
Dec 10, 2020
Report
Having always been to the same opticians in Germany since I was a child and in desperate need of a new pair of glasses, as well as a health check for my eyes, I thought i would give iSpy a try. They had been recommended to me by my partner and his family.
Not only was the opticians and choice of glasses fantastic but the service and attention to detail really reassuring.
The optometrist checking my eyes made me feel really at ease and informed about each test she was performing as well as getting my prescription right.
A lovely assistant called Ladan then helped me choose the right frames. You
Not only was the opticians and choice of glasses fantastic but the service and attention to detail really reassuring.
The optometrist checking my eyes made me feel really at ease and informed about each test she was performing as well as getting my prescription right.
A lovely assistant called Ladan then helped me choose the right frames. You
Emma H.
Dec 26, 2019
Report
Tom Harmsworth
Oct 04, 2019
Report
Basingstoke Orthodontics
Jul 13, 2018
Report
Dominic Cleal
Jun 26, 2018
Report
Jackie Morris
Jul 28, 2015
Report
This is the optician who noticed my eyes were not quite right, based on changes they had observed 2 years ago, and sent me to the Doctor. Early diagnosis of glaucoma meant I had no loss of vision, so a massive thank you to them and now they always get my custom. Plus they are friendly and accommodating.
