We offer a warm, safe and friendly environment, where people can maintain their independence if they wish, but have access to support in all areas when they need it. Privacy, dignity and choice are high on our priority list, and personal care is tailored to meet each resident's individual needs, and to address their specific risks.
Our respite care service allows primary carers, family members or friends to take time away from their everyday care duties to relax, go on holiday or just have a few hours break. We understand that being a regular carer for a loved one can make it difficult to arrange some respite for yourself and you may feel apprehensive about going away.
Our respite care service allows primary carers, family members or friends to take time away from their everyday care duties to relax, go on holiday or just have a few hours break. We understand that being a regular carer for a loved one can make it difficult to arrange some respite for yourself and you may feel apprehensive about going away.
Services
At Hart Care we have some fantastic facilities available for our residents and we encourage family and friends to join in. There is always a lovely atmosphere during meal times which encourages residents to socialise. This is an inviting environment to be enjoyed by residents during the summer and a lovely place to enjoy the garden on colder days.
Hart Care has many various options for bedrooms. Most have en-suite facilities and depending on your requirement, can be adapted to your needs. There is a wide choice of rooms from modern to more traditional. Please see just a few options on this website but feel free to visit to see the full range available.
Our dining area has been completely refurbished and is a relaxing and comfortable environment for dining and socialising. We have chefs who prepare fresh and tasty home cooked food for all of our residents and meals are prepared to cater for individual special dietary requirements. The menu is varied and changed daily and we listen to what the residents want, making sure we cater for the majority of the resident's by completing a daily menu.
We believe that a key element of a good experience for resident's in a residential setting, is a robust and varied Activities program. During weekday afternoons, residents join in for games which include skittles, puzzles and quoits, along with music. For Mothering Sunday, our residents and staff had a buffet in the evening followed by a game of Pass the Parcel.
The management and admin staff gave mum a wonderful welcome, including their resident spaniel "Bandit". Mum is being treated with kindness, patience and dignity. All of the staff are well presented, cheerful and very generous with their time. The home is clean and tidy. We were allowed to have Mum's room painted pink to match her room back home.
Reviews (6)
Megan Brown
Oct 30, 2021
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Hart care is a lovely, vibrant home! The staff are kind and very welcoming. The residents are very nice and friendly. As an agency worker, I frequently work at Hart care and return all the time due to enjoying working with the company! The company care a lot about the residents and always aim to provide the best care possible! Another reason I enjoy the company is because of how accepting they have been! As a non permanent staff member I have been made to feel very welcome. A big shout out to the friendly reception dog, who always manages to light up the long shifts we do with his loving energy
Danny Ruddock
Sep 25, 2021
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I have been lucky enough to work with Hart Care for several months. The whole team are compassionate and professional. The care given is personal centred and always of the highest quality. The management team are responsive to people's needs and constantly lead by excellent example. There have been positive improvements to the service and it keeps getting better all the time. I feel very proud to be part of the Hart team.
Joanne Toms
Aug 10, 2021
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Joanne Taylor
Jul 20, 2021
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My auntie has been at Hart Care for a few months now and have been extremely impressed with the care and support she has received. The staff are so friendly and helpful and my auntie is very settled and happy.
I understand that the care home has made lots of changes recently and can see the improvements when visiting the home.
Thank you all at Hart Care and keep up the good work.
I understand that the care home has made lots of changes recently and can see the improvements when visiting the home.
Thank you all at Hart Care and keep up the good work.
Tracy Williams
Jul 08, 2021
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I have worked at Hart Care for the past 11 years within 2 different departments and throughout this time I have always felt proud to be part of a team which is constantly striving to be the best that we can for our Residents. The Directors and Management team are fully committed to achieving the highest standards in all areas of the home and this is the ethos that is expected from all staff. I believe that we are a great team, hardworking, professional and still able to provide a warm welcoming environment that our Residents can call Home. The reason for not giving the Home 5 stars is that there
G. B.
Sep 14, 2019
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The Daily notes indicate that my Mother wasnt showered or bathed for 11 months. Also there was false daily input entries. After a serious fall protocol was not carried out and the care plans were not fully carried out. Also worryingly so was that when my mother was admitted to hospital the daily notes showed entries that my mother was being checked on through the night even although she wasnt there, this puts into doubt all daily note entries. Added to this is the fact that there was no privacy, staff would just continually walk into her room without even knocking or showing consideration. When
