Dr A Alvi

Worst surgery in Birmingham, from trying to book an appointment to uneducated rude staff with bad manners, I am leaving to join a better surgery. Dr Alvi will be missed but he has left the surgery in the wrong hands

I have always had a good experience. Yes sometimes it takes a while to get through but the receptionists always sort out my repeat prescription and send it to whichever pharmacy I ask (I live in Derby now). My asthma review appointments with the nurse are always great. Whenever I have met the GP I have always felt respected, and in lockdown when I asked to be called back between 1 - 2 because I have my own patients to see the Doctor did exactly that. Even the prescribing pharmacist was great when I spoke to her about my mum. The last phone call I had I was really happy with the polite manner I

They will never answer the phone, this practice houses by far the worst receptionist in the entire world. Attitude problem, rude and disrespectful. Absolutely atrocious staff working here STAY FAR AWAY

I have had bad experience, I can never book an appointment. They keep you on hold for a good 30 mins or more.
I have had no issue with the General practitioners, it's just the receptionists.
I am not a person to give bad reviews, but this practice is absolutely disgusting😑

This doctors service is so badly run it is unbelievable! Trying for a week long to get hold of the practise for my mother and we have been either unsuccessful getting through as they dont pick up the call or given wrong information. Today finally she receives a call and was told she be notified when her form is ready. No call.
I seriously can't comprehend how a surgery can delivery such an appalling service. I called the surgery and questioned why we weren't notified to face a receptionist become diabiolically rude and literally began arguing. I failed to get her details but doubt making a complaint

Disgusted by the care recieved from this practice. The past week i have been chasing up with GPs regarding my nan who is pallative. They finally did what they were told to do, but it took alot of chasing and calls. I even had to get pallative team to get in touch with them thats how bad it was. Even though the GPs are aware of my nans situation i really feel they didnt take things seriously. On two occasions we had recieved very poor care which is bad practice. For example, on friday a GP had visited my nan and stated my nan will require an exray he stated he will return to practice and call for

I have been with this GP for over 10 year's but I should say that some Doctor's that who work here are great. But the reception girls are awful they make it as there own living room by eating, giggling, taking the mickey out of each other, talking loud. The service is really bad either you are on the counter or by calling. These old receptionist need to be sacked immediately and get qualified people here who take patients as there most priority. I just hope the Management is reading this activate the cctv then you will see how these receptionist behaviour more chance of them leaving. If this place

Absolute horrendous service offered by the receptionists. I rang numerous times during the week regarding an appointment hospital letter which was meant to be sent week prior the women on the phone didn’t care as she kept saying she would “sort it” but never did I eventually had to get in contact with the actual doctor who helped at the end after waiting over 2 weeks. Women working at the reception area are useless bunch of hippopotamuses. Wouldn’t recommend this place to my enemy that’s how bad it is! Should close it down and sack them and get decent people in who would actually do their