Landlords email us or call now on 0131 603 4570 to speak to one of our property specialists. We are the "go to letting agency" across Edinburgh and the Lothians, Central Scotland and the Scottish Borders, specialising in property management and buy to let investment. The Key Place is delighted to have been awarded Highly Commended in the Best Family Business category, at the Mid & East Lothian Chamber of Commerce Business Excellence Awards 2016.
The Key Place is a dedicated, residential letting agency. Our experienced staff have exceptional local knowledge of the rental market in your area, enabling us to provide the best advice to maximise your rent and minimise voids for your property. We proactively collate and analyse data on the performance of the local rental market to help inform your business decisions regarding your existing portfolio and future investments.
The Key Place is a dedicated, residential letting agency. Our experienced staff have exceptional local knowledge of the rental market in your area, enabling us to provide the best advice to maximise your rent and minimise voids for your property. We proactively collate and analyse data on the performance of the local rental market to help inform your business decisions regarding your existing portfolio and future investments.
Services
The Key Place is unique. We are committed, specialist residential letting agents. Landlords trust us with their properties and we are the leading experts in our industry across Edinburgh, Penicuik and Midlothian, East Lothian, West Lothian, Falkirk, Bo'ness and the Borders. Few other agents specialise solely in lettings confirming The Key Place as the "go to letting agency."
The decision to invest in buy to let property is one of the biggest that you will make in your life. The Key Place can support you every step of the way in this decision-making. The rental market is buoyant and good rents can be achieved for well presented properties in the right location.
Whether you are considering your first buy to let project, or are have a sizeable portfolio, we at The Key Place understand that every penny spent counts in this major investment decision.We successfully own and manage our own property portfolio, as well as managing buy to let properties on behalf of others, so have extensive knowledge of the buy to let market.
Whether you are considering your first buy to let project, or are have a sizeable portfolio, we at The Key Place understand that every penny spent counts in this major investment decision.We successfully own and manage our own property portfolio, as well as managing buy to let properties on behalf of others, so have extensive knowledge of the buy to let market.
The Key Place has a great variety of houses and flats to rent in Edinburgh, Midlothian and East Lothian, West Lothian and Central Scotland, and the Scottish Borders. Our aim is to find you a home, not just a flat or a house, in the right location, at the right price. We offer a first class, efficient and affordable service, priding ourselves in understanding exactly what each tenant is looking for.
Reviews (10)
Clare P.
Jul 22, 2021
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Rosa San
Sep 04, 2020
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As a tenant, I could not recommend this agency enough. I was a tenant with The Key Place for about one year, and they were always very quick and good in the communication, even for the smallest issue or for advice, and very professional at all stages. I never had a problem with them. They respond in less than 24 hours for any repair, and deal with the landlord on your behalf in an excellent way, making every process extremely smooth.
Susie Nemet
Sep 02, 2020
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Julie & Steven Jones
Jul 27, 2020
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We've rented through these guys for over 3 years now and they are great! Repairs dealt with promptly, any questions or enquiries always dealt with efficiently, always there to help and advise in any way they can. When moving property we really didn't want to go through anyone else and we are glad we didn't. Thankyou to the whole team - you really do go over and above to help both tenants and landlords!!
David Macpherson
May 14, 2019
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Seemed nice at first glance but once they had my money in their pocket things changed dramatically. The application process was an utter farce. I let with them for two years during which they constantly ignored significant repairs and damp that appeared in the flat shortly after we moved in. The one time they managed to actually send workmen around they gave me no warning and I had a panic attack coming home to find unexplained strangers in my house.
They ignored my repeated requests to have a potentially dangerous leak fixed and upon my moving out tried to retain my deposit for the damage they
They ignored my repeated requests to have a potentially dangerous leak fixed and upon my moving out tried to retain my deposit for the damage they
Gill Black
Jul 28, 2018
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The Key Place team have been absolutely fantastic in making my almost 3 year stay with them a great experience. No fuss and ever so prompt in responding to my emails and request. Rose has kept on top of safety checks and actually had workmen showing up at time date/times she said they would! Hope my next letting agency will provide the high quality of service that I'm used to now! Thank you all!
James Stephens
Jul 24, 2018
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I found The Key Place to be very professional and efficient when I was a tenant with them. Their staff were really polite and helpful. The property I rented was in good condition and The Key Place were very good at dealing with any issues that arose. I was really satisfied with The Key Place and I would highly recommend them.
Tommy Ferguson
Jun 13, 2018
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Had a surveyor and and inspector appear in my house with no prior email sent to inform me of their visit on two wonderfully exciting occasions. I work night shift and both times have been in my bed sleeping when they have walked in.
The first reply we got to our second complaint basically threw the blame at us but there was no email sent till 20 days after i had my home intruded on. Was promised it wouldn't happen again the first time, and have been given the same empty promise and apology.
As far as I can tell from a legal perspective they have broken our tenant agreement twice.
Avoid.
Also
The first reply we got to our second complaint basically threw the blame at us but there was no email sent till 20 days after i had my home intruded on. Was promised it wouldn't happen again the first time, and have been given the same empty promise and apology.
As far as I can tell from a legal perspective they have broken our tenant agreement twice.
Avoid.
Also
David Kayes
May 11, 2018
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I would highly reccomend the Key Place as a tennant. They worked hard to make sure that any problem I had with the property was fixed quickly and to a high standard. They are extremely professional and efficient. I've experienced several letting agencies in/around Edinburgh and they are by far the best that I've had. I would certainly look to use them again
L. W.
Jun 09, 2017
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Worst experience ever!! Worst 18 months of our lives! Manager had our housing benefit stopped with no notice. (Minimal amount it was) have realised since it was to get council to pay it straight to them. Common practice! Manager was caught peering through my living room window whilst my 2 year old old ran round having just been changed. After confronting the company about it nothing more was said!!!! They have now disputed my deposit..... they got clean carpets cleaned, clean windows cleaned, clean ovens cleaned and non existent light builds replaced!!!!!!!!!! DO NOT USE THIS COMPANY!!!!!!!!!!
