At the heart of the wonderful care we provide at Water Mill House in Hemel Hempstead is our compassionate team formed of nurses, carers, managers and team leaders and members of our wider support team such as catering, housekeeping, lifestyles and front of house.
Lead by our amazing home manager Victoria, all of our team members are carefully chosen for their values and unwavering dedication to caring for our residents with tenderness, kindness and respect.We nurture and invest in them, ensuring they feel valued, happy, and love being part of our extended family.
Lead by our amazing home manager Victoria, all of our team members are carefully chosen for their values and unwavering dedication to caring for our residents with tenderness, kindness and respect.We nurture and invest in them, ensuring they feel valued, happy, and love being part of our extended family.
Services
We fully understand that moving into a care home is a huge decision to make, which is why our expert team is there to help and support you every step of the way. A member of our team is always happy to answer any questions you may have or welcome you for a visit. We're always looking for amazing people to join our exceptional team who care for our residents with love and kindness.
At Water Mill House we understand the challenges families and carers in the community often face when caring for an elderly loved one and how difficult it can be to know where to turn for guidance and support.
Our free events throughout the year, which are open to everyone from our local community as well as family members of our existing residents, are informative and help signpost you to other services whilst providing an opportunity to come together and share experiences with other families and receive some much-needed support.
Our free events throughout the year, which are open to everyone from our local community as well as family members of our existing residents, are informative and help signpost you to other services whilst providing an opportunity to come together and share experiences with other families and receive some much-needed support.
We understand how difficult and confusing it can be planning how to finance care fees, particularly at a time when you are dealing with decisions concerning the care needs of a loved one. At Water Mill House we work with Eldercare Solutions Limited who are regulated, independent care fees planning specialists.
We provide nursing care, residential care and dementia care, on a long-term or short-term basis. Our experienced team are here to provide help and advice, supporting you to make a decision about the most appropriate type of care that best suits your loved one's needs. It is 24 hours of the day, 365 days a year.
When it comes to delivering exceptional care with love and a deep sense of compassion, the amazing people who form our Water Mill House team, in Hemel Hempstead, are everything. Here at Water Mill House Care Home, we will care for your precious loved one with the same tenderness and kindness shown to our own family members.
Reviews (8)
Rainie Charge
Dec 23, 2019
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Congratulations to Water Mill House for receiving 'GOLD standards Framework' for the high quality of end of life care!! This is a great achievement and everyone should be so proud! thank you to the nurses/carers/management for your extremely passionate and excellent end of life care and palliative care you provided for my brother-in-law. You really made his final days happy and peaceful and leaving the home in the evening knowing his was in safe and caring hands meant the world to my family. Thank you to Kitchen team who when above and beyond, with making excellent food ( even when the dietary
Sean Allen
May 23, 2019
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Carl Littlechild
May 16, 2019
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Please think twice about this place if you are looking for palliative care for a loved one. The management and unfortunately many of the nurses are void of any compassion or care. Often rude, careless, negligent and frankly should be removed from any end of life nursing environment... The food can only be described as terrible at best, left to go dry and cold most days. Even offering meat dishes to a vegetarian!
I guess if you need supported living then this place could work, most carer’s are good and domestic staff were excellent as the home did seem clean. But for us we were needed palliative
I guess if you need supported living then this place could work, most carer’s are good and domestic staff were excellent as the home did seem clean. But for us we were needed palliative
Jessica Knight
Nov 11, 2018
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Watermill house care home, provides exceptional care for all the residents who live there. Care staff are so helpful, and really listen to the needs of the resident, making sure they are happy and comfortable. It provides excellent activity’s on and off site with use of its own mini bus. Food is fresh and presented well. Kitchen staff are happy to cater for any diet needs the residents and family require.
Run Monks
Oct 30, 2018
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Currently having the worst experience with this with my friends nan. Dreadful care, she's constantly neglected to the point where her health has declined massively. Food is absolutely dreadful, looks like it's just come straight out of the can. The nurses don't claim any responsibility and couldn't care less after complaining time and time again. Huge lack of communication amongst staff. Have posted this because I don't want anyone else having to go through this. This review was written Feb 2018.
Sara Bowles
Sep 29, 2018
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My mother came into Water Mill House initially for respite on May 1st last year. She has now made it her home.She says that she feels safe, well cared for and says the staff have all treated her with nothing but kindness. I visit at different times of day and find my mother to be either participating in one of the many activities that are scheduled e.g. flower arranging, cooking or watching a film in the cinema, attending the book club or in the bistro. The Bistro is an asset as visitors can have tea, coffee and cake there whilst visiting their relative which gives it a lovely feel to the time
Noelia Fernandes
Sep 12, 2018
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Paulo Fernandes
Jun 05, 2018
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