The Willow is a 'home from home' care home in Chesham, Buckinghamshire, providing care for 11 older people. We understand that choosing the right care home is vital, which is why we've made life at The Willow as near to home as possible. Choosing a Care Home is not just about the person moving in, it is about their loved ones too.
It is a big change for everyone and we never lose sight of that fact. We want the residents families to feel part of The Willow as well. We focus on Person Centred Care Plans that reflect the way the individual chooses to live their lives. Our team of highly trained and experienced local staff ensure that the care plans are carried out and that each of our residents feel valued and safe.
It is a big change for everyone and we never lose sight of that fact. We want the residents families to feel part of The Willow as well. We focus on Person Centred Care Plans that reflect the way the individual chooses to live their lives. Our team of highly trained and experienced local staff ensure that the care plans are carried out and that each of our residents feel valued and safe.
Services
The Willow offers eleven en-suite rooms, a dining area, a living room with a large TV and a sun room where many of our varied daily activities organised by our Activity Manager take place. All of the communal areas underwent total refurbishment in 2016. We have an annual Garden Party and are delighted to have the garden filled with friends, families, staff and lots of children.
The Willlow offers eleven single ensuite rooms over two floors with a stair lift providing access to the upper five rooms. All rooms have 24 hour nurse call system in both the bedroom and ensuite. Telephone points are available in most rooms. We welcome residents bringing in personal possessions, small pieces of furniture to make the room their own.
The comfortable open plan lounge/conservatory area is where residents can sit quietly, read or entertain friends and family or join in with the daily activities. We have an cozy fireplace and a large TV. Drinks and snacks are always available for residents and visitors to help themselves. Great care is taken to provide a well balanced, varied and interesting menu that is frequently reviewed.
Our belief is that mental stimulation plays a vital part in providing our residents with a happy and healthy environment. We employ two activity leaders from Monday to Friday, one providing three full days and the other two half days. Our activities include flower arranging, games and quizzes, arts and crafts, gentle exercise to music, sing-a-longs and regular resident's meetings.
Stakeholder Surveys (this includes doctors, nurses and any other person who comes into the Home to do their job) We asked: Are you made to feel welcome? 100% said YES Are your requests dealt with promptly and met?. Residents, Family & Friends Feedback & Surveys 2017 Additional Comments made ****** is very happy with the care and consideration, also the food that he enjoys.
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