West Highland Hotel

Excellent place to have a quiet eat and drink. Prices pretty good especially at the bar.Food excellent and all the staff were very friendly and excellent at their job.

Lovely building with fantastic zoning room built into conservatory... excellent service and food

Helpful staff severely let down by a manageress with an appalling attitude when reporting a shower problem. Small portion overpriced food. Otherwise clean and comfortable room

Food was fine but nothing special, we had burger and chips and a lager, bill was £39, far too expensive for this. Lovely view from terrace. When we arrived waiter asked if we were eating, on saying yes he said well you will have to hurry up and order as kitchen is closing soon - very off putting.

On it's way to being a good hotel. Feels like they were possibly mid-renovation when pandemic started. In its current state it is overpriced.
The rooms are a bit of an unfinished mess. Mismatched doors, broken toilets, showers that flood the floor, TV aerial cables hung across the light fittings. The duvets were also so heavy it was hard to sleep, totally inappropriate for summer months.
They have lots of staff but the staff don't appear to have had any training yet as service is very poor in places, especially the restaurant. On the night I ate there, there was a group of staff stood at the

In a venue like Malaig, you don’t need to go to an overpriced hotel, especially for a lunch while waiting for the return Jackobite train!
Don’t make the same mistake as us.
The local cafes and takeaways are far better in terms of both quality and price.
They forgot my daughters order, they forgot my drink and the staff just said “oh sorry”. While I don’t completely blame them as they are young, they have to shoulder responsibility for the poor service. Calling management made no difference and frankly I begrudge having spent nearly £60 for lunch which, in hindsight was a complete

Very comfortable with attentive staff. Good food, including breakfast with very tasty haggis. Would recommend to anyone wanting a refreshing break.

The view is amazing. The staff were so helpful and accomodating. We arrived about 5mins before the kitchen closed due to some road construction. The food was great. I had the langostino and my husband had a steak. Both were good. I really loved the crab cheesecake though. I'd go back just for that!

"Harry Potter" Train Interlude -- Just What We Were Looking For

We took the early "Harry Potter" Jacobite train to Mallaig with our adult kids and their significant others. Having been to Mallaig previously, we knew there wasn't a lot to do during the turn-around time, and were looking for lunch reservations at a restaurant with a good view that could get us in and out easily in time for the return trip.

The serving staff was clearly accustomed to the Harry Potter train crowd, suggested presenting our appetizers and mains together, and easily had us out in time to look