Hazeldene House provides high quality affordable accommodation for people who need 24 hour nursing care, particularly those with dementia. Our Care Suites offer a home for life with Registered Nurses on hand to cater for the changing needs of individual residents. It is critical that we serve our residents well and we seek to do this using the principles of Servant Leadership.
This makes for a fulfilling working environment which in turn benefits our residents and their families and the care professionals we work with. We believe it is important to understand each resident's past and present relationships to others and to empower them to talk about their memories and give them a chance to contribute and feel involved.
This makes for a fulfilling working environment which in turn benefits our residents and their families and the care professionals we work with. We believe it is important to understand each resident's past and present relationships to others and to empower them to talk about their memories and give them a chance to contribute and feel involved.
Services
Our care suites provide residents with much more space than nursing home bedrooms, but with the same level of nursing care and support. At Hazeldene, they are specially for dementia sufferers who would otherwise need to move into a traditional EMI nursing home. Social space with comfortable seats so that residents' families and friends can spend good quality time together in privacy and comfort.
The facilitation of people's rights underpins everything we do. Our ethos is to promote access to opportunities and to empower individuals to live as independently as possible in the way that they choose. This is reflected in our policies and the way that we conduct our operations day to day.
We promote all the fundamental freedoms, such as the right to freedom of expression, the right to a private and family life, the right to live without discrimination, and the right to liberty.These principles are enshrined in the Human Rights Act and other laws, which have been designed to protect us all and provide us with freedoms many of us take for granted.
We promote all the fundamental freedoms, such as the right to freedom of expression, the right to a private and family life, the right to live without discrimination, and the right to liberty.These principles are enshrined in the Human Rights Act and other laws, which have been designed to protect us all and provide us with freedoms many of us take for granted.
We believe the basis of any thetherapeutic care activity is to understand the person's past and present relationships to others and to empower them to talk about their memories and give them a chance to contribute and feel involved.
So we pride ourselves on providing Relationship Centred Care which takes the well established concept of Person Centred Care one step further and puts each resident at the heart of a mutually beneficial relationship between their family and friends, our staff and the healthcare professionals who work in and visit the home.For residents in a social care environment, relationship centred care can be illustrated by a "relationship triangle".
So we pride ourselves on providing Relationship Centred Care which takes the well established concept of Person Centred Care one step further and puts each resident at the heart of a mutually beneficial relationship between their family and friends, our staff and the healthcare professionals who work in and visit the home.For residents in a social care environment, relationship centred care can be illustrated by a "relationship triangle".
Everyone rightly expects care staff to provide residents with care, companionship and stimulation which is personalised to their needs. However, it can be very difficult for staff to fulfil this expectation unless we in turn provide individualised support to staff and genuinely empower them to listen to, facilitate and encourage the residents.
Our quality systems incorporate audits and feedback so that every part of the home's services are regularly evaluated and any necessary improvements made. Each month a Quality Consultant visits Hazeldene House to audit all areas of the home. A sample of residents, relatives and staff are interviewed and their views noted.
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Christa Davidson
Oct 14, 2017
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