Peter Alan
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Peter Alan
As one of the largest estate agents in Wales we have worked hard to continue our ethos of the company as set in 1965. We celebrated our 50th year in 2015 and we are proud to be a company that still provides service with a personal touch. We believe that to keep providing exceptional service we have to evolve, our 50 years in business, 29 branches and the thousands of properties we sell each year is testament to that.

We have unrivalled coverage across Wales, combined with extensive local property market knowledge. We provide customers with a 'one-stop shop' with estate agency, lettings, auctions, conveyancing and mortgage services all under one roof.
Reviews (12)
Andrew Nolan
Andrew Nolan
Jan 11, 2022
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No well tommerw I should have a valuation on my house they decided to cancel it because they could not contact me in the last 24 by phone leave an answer phone message to see if was going ahead they could have email me to say to contact to see if ok to come and contact them aswell lost my custom
Jane Evans
Jane Evans
Dec 31, 2021
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Avoid. The staff are not trained in letting property. They put things on my inventory which are not there invalidating my insurance policy. They put wrong dates on lease and informed me it didn't matter. I have reported to Rent Smart Wales to look at this. They are so incompetent they are dangerous. Use another agent.
Andy Robertshaw
Andy Robertshaw
Nov 30, 2021
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Valued my house extremely low, expected me to sign a 3-month contract for sole agency, and their fee was very high. When I told their valuer of the valuation I had received from several other agents (who had all agreed), he told me their valuation was ‘ridiculous’. He also only had one line of speech that he kept repeating. Have had problems also in the past while selling with this agent. So not keen to do business.
Joel Hopkins
Joel Hopkins
Nov 26, 2021
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God awful estate agents. DO NOT PAY THE £500 FEE FOR MORTGAGE ADVICE. It's a rip off and you still have too pay £100 admin fee everytime they change your deal. No good mortgage adviser charges you for changing your deal. Stay well away from this estate agents.
Nik Smith
Nik Smith
Oct 19, 2021
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Absolutely awful estate agents. Made my daughters life hell while renting through them. Did not do their job correctly and god awful customer service. There are many many places you could go to rent, sell or buy a house. I would recommend you use any before Peter Alan.
Sean McGrogan
Sean McGrogan
Oct 12, 2021
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Why is it so difficult to view a property for sale. I felt very pressued to give details about the property I have for sale in exchange for a viewing and got the distinct impression that when I refused, I'd never hear from them again!
Katie Npt Coed Lleol
Katie Npt Coed Lleol
Oct 01, 2021
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I feel sorry for anyone trying to sell a property with these folks, they seem desperate not to let anyone view any properties! I have an offer on my house, a big cash deposit and a mortgage DIP in hand... and still they won't let me see any listings in person! They ignore viewing requests, their online viewings system is a joke, one of their agents… made up information when they didn't know the answer to a question, and their mortgage advisors don't show up for appointments. No wonder all their houses sit on the market for so much longer than everyone else....
Lucy Searle
Lucy Searle
Aug 03, 2021
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DO NOT USE THIS COMPANY IN PORTHCAWL...they take on landlady's and landlords that basically con tenants and let them get away with not maintaining the property...my fence was left blown down for months with nails sticking out..when it was repaired the contractor left it in the garden for two months following..meaning my toddler could not use the… garden for the entire time, yet the landlady demanded full rent..plumbing went and again no action in the end I paid for it to be fixed myself...the list honestly goes on... Porthcawl branch still have not sent me the correct legal documents and
Becky Parton
Becky Parton
Jul 03, 2021
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PONTYPRIDD BRANCH. Absolutely shocking customer service. The communication is awful. So many issues with regards to viewings, payments and return of bond. Would not recommend to anyone!!! I can see I’m not the only one who has had issues looking at other reviews here.
Robert Tipton
Robert Tipton
Jun 16, 2021
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They have no people skills or common courtesy. stay away from using them at all costs as they like to cut corners and ignore anything people report to them. They don't keep you informed and expect you to drop everything at short notice. They do not respond to you when you email them. Not good!!
Martin Whitehead
Martin Whitehead
Oct 17, 2020
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We rent out 2 houses using Peter Alan as agents.
Happy with their service, and when there's a problem, Tesni in maintenance is always straight on the case, and very helpful and cheerful.
Would recommend.
Mark L.
Mark L.
Jul 21, 2016
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This is aimed at the Maintenance team and not branch staff.

Waste of time and liars. Maintenance team sent an unsuitable imcompentant contractor to carry out work which wasn't completed to building regs. Even though I raised concerns the day the work was being carried out they continued to pay the contractor. After a whole year of chasing and being told "we'll look in to it" & "I will call you back with the information", they finally admitted they had paid him immediately after the work had been carried out and "due to the length of time it was now my