The Living Room is a single office agency based in Cardiff that believes in customer service. A lot of agents out there are just doing the same thing. Letting and managing your property is what you would expect your agent to do, but we can offer so much more than that. We're not looking to be the biggest agent out there.
After all, the bigger you get, the harder it is to give our full service to our clients. We want to work with fantastic, forward-thinking landlords who believe in offering the best accommodation to their tenants. In return, we'll use our 15 years worth of collective experience to help you maximise your properties and investments, all while offering you a market-leading lettings and management service.
After all, the bigger you get, the harder it is to give our full service to our clients. We want to work with fantastic, forward-thinking landlords who believe in offering the best accommodation to their tenants. In return, we'll use our 15 years worth of collective experience to help you maximise your properties and investments, all while offering you a market-leading lettings and management service.
Services
Whether you're looking for a full property or a house-share, The Living Room really is the place to go. With a wide range of properties dotted around Cardiff - ranging from 4-8 bedroom house-shares with bills included to 2 bedroom flats - don't hesitate to give us a call to find out what we have available at the moment!
Quirky, unique office based in Cathays, Cardiff. Knowledgeable, down-to-earth staff ready to answer any and all of your queries. 24/7 telephone support to all tenants in case of emergencies. Spacious seven seater cars providing chauffeur service to prospective tenants on regular and late viewings. Intuitive, streamlined, user friendly website designed and built with our clients in mind.
We believe that a letting agent should be so much more than just a group of people who happen to rent your property. At the end of the day, your house is your pride and joy. It's your pension. Your monthly income. And your letting agent must understand that first before anything else. At The Living Room, we believe in treating you as so much more than just another number on a spreadsheet.
When you're a student, your letting agent - for whatever reason - is your enemy. We see it daily in our office and, in most cases, we totally get it. There are a lot of poorly run agents out there that promise you the earth without having any intention of ever delivering.
There are a lot of agents out there who don't respect you as paying customers, who ignore your maintenance requests, who don't give you notices if they're coming around and - even worse - don't apologise when they do.We get why you aren't a fan of letting agents.
There are a lot of agents out there who don't respect you as paying customers, who ignore your maintenance requests, who don't give you notices if they're coming around and - even worse - don't apologise when they do.We get why you aren't a fan of letting agents.
We're going through tough times at the moment, and we understand that moving is not the easiest thing in the world to do at the moment. So if you do have to move, we've decided to at least make the cost of moving a bit cheaper for you! Save yourself roughly 75% of the money required for your security deposit before you move-in.
Reviews (9)
Ingrid Williams
Dec 02, 2021
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Jorjie Drakezilla
Nov 17, 2021
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Kieran Gaidhu
Oct 29, 2021
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I can't give enough thanks to the team for all their help and courtesy. I was recommended this agency by a student in an upper year, she swore by them and said they're the most trustworthy in the business, she was right. So easy to arrange viewings on their website. Had my tour with Polly who answered all my questions, and Chris has been great with all the admin. They never make you feel like any question is too silly, and their communication if there are any problems is fantastic. Renewing for next year, and hopefully a couple more to come!! :)
Tehreem Sultan
Oct 07, 2021
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Been with them for 2 years - and they are a great agency! Professional, very student-friendly, understanding, quick to respond to any issues, and made sure my deposit was returned - therefore great to rent from! Highly recommend the agency and their team to any potential students/professionals in Cardiff!
Cosy Home
Sep 09, 2020
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Viktoria Katona
Dec 13, 2019
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Dan Fries
Nov 23, 2019
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Sravya Bathula
Sep 20, 2016
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Incredibly Satisfied with the service I received here! Lovely helpful staff! We had a gem of a house when you think about what kind of places you get in Cathays. Landlord was really good! Always a text/phone-call away. Staff were really accommodating considering the number of people we wanted! Would strongly urge people to use this agency
Alice Clayson
Oct 29, 2014
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I lived in Cardiff for 4 years while I attended University and of all 4 letting agents I used during this time, The Living Room, were definitely the best! They were really friendly and helpful and went the extra mile to make sure my housemate and I were happy and comfortable throughout the year. I would never have to chase anything up as everything we requested would be done straight away. I would 100% recommend them to anyone, both students and professionals, and I would like to thank them for all their help this year!
