Click 'Consultation' in the top left hand corner of any page on our site to request an appointment. Some of our members of staff & people in our industry are working shortened hours during this difficult period so please bear with us if you have an order being processed. Thanks for your patience. Please note; For the safety of our staff and customers, there is a maximum of 2 people allowed per appointment.
View Details Kiss style round diamond solitaire engagement ring with grain set diamond shoulders. View Details Kiss style Emerald cut diamond solitaire engagement ring with grain set diamond shoulders.
View Details Kiss style round diamond solitaire engagement ring with grain set diamond shoulders. View Details Kiss style Emerald cut diamond solitaire engagement ring with grain set diamond shoulders.
Services
Our story began in 1973 but the history of the world famous Jewellery Quarter, home of jewellery making goes way back. A survey of 1553 named one of the first goldsmiths of Birmingham, Roger Pemberton. During the 18th and 19th centuries, Birmingham prospered from the Industrial Revolution and developed into a large industrial town, manufacturing a vast range of products.
Personal consultations are available with our expert jewellers to help you choose an engagement ring, design your jewellery or to advise on repairs & alterations. Please do not phone or email us to make appointments, we require you to choose a time and date using our online calendar. In order to have an appointment confirmed customers must give a brief description of the purpose for the appointment/consultation.
Search & filter through thousands of certificated Diamonds & build your engagement ring with our online design tool. Browse our range of classic diamond engagement rings, contemporary styles & Art deco, vintage inspired engagement rings. View Details Kiss style round diamond solitaire engagement ring with grain set diamond shoulders.
The GIA's colour grading scale for diamonds is the industry standard. The scale begins with the letter D, representing colourless (white) and continues with increasing presence of colour to the letter Z. Diamond clarity refers to the absence of natural inclusions and blemishes. Diamonds are assigned a clarity grade that ranges from flawless (FL) to diamonds with obvious inclusions (I3).
You can choose what stones are used; Diamond, Ruby, Sapphire or Emerald. You decide if you have diamonds, where they are mounted, how they are mounted and of course you can decide what metal you use; 18ct white, yellow or red Gold or Platinum. You can browse our website for ideas.
Remember, we make all the rings, pendants and earrings that you can see on our website, we do not buy or order them in from another company, nor do we have someone else make them.We make them, from start to finish. It may be that we already make something similar to your ideas or we can take elements from them to create your bespoke version.
Remember, we make all the rings, pendants and earrings that you can see on our website, we do not buy or order them in from another company, nor do we have someone else make them.We make them, from start to finish. It may be that we already make something similar to your ideas or we can take elements from them to create your bespoke version.
Reviews (19)
Andrew Nally
Jan 21, 2022
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Shopna Begum
Nov 27, 2021
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I was looking for someone to value and assess my diamond after wanting to buy it loose. Despite the website saying they do valuations for £65 I got a curt email saying they dont. That diamond fell through and so VJ was one of the jewellers I contacted to ask if they could source a diamond. Got another email saying no. That was fine as possibly something they dont do however the bluntness of the mail was a little annoying. Really not sure why I keep going back despite the rudeness but having now acquired a diamond I asked if they did bespoke ring design. Not even the courtesy of a reply.
I wish
I wish
Sarah Avern
Oct 31, 2021
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Unfortunately, after having previously given this company a 5 star review for their sales experience, I am sorry to say that their aftercare service is nothing short of appalling !
It is a real shame that I am having to post this review, as I really like to support independent businesses, however after contacting Victoria James about a gem falling out of our daughter's ring (which we had Victoria James make for her 2 years ago however has only been wearing for exactly 1 month as she is now old enough for it to fit her and to be able to wear it responsibly), the response we have had back has left
It is a real shame that I am having to post this review, as I really like to support independent businesses, however after contacting Victoria James about a gem falling out of our daughter's ring (which we had Victoria James make for her 2 years ago however has only been wearing for exactly 1 month as she is now old enough for it to fit her and to be able to wear it responsibly), the response we have had back has left
Dodger Peejay
Oct 21, 2021
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The only reason I wouldn’t give it 5 stars is because I was really disappointed that when I asked if they could clean my engagement ring & wedding ring they just dipped them.
I was spending £4000 with them so asked again after disappointing the rings weren’t any better and the assistant then agreed to do them. They then came out beautiful!
Other issue is after 3 months I was still waiting for valuation certificate which I had to ring up for and it wasn’t valued as much as they originally told me it would be? A little disappointed!
Very polite staff.
I was spending £4000 with them so asked again after disappointing the rings weren’t any better and the assistant then agreed to do them. They then came out beautiful!
Other issue is after 3 months I was still waiting for valuation certificate which I had to ring up for and it wasn’t valued as much as they originally told me it would be? A little disappointed!
Very polite staff.
Annabelle Whittall
Aug 24, 2021
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Carol
Jul 24, 2021
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Amazing service!... the clasp on my gold bracelet had broken and a work colleague had to it cut with bolt cutters to remove it from my wrist. So you can imagine the damage that had been caused, it has great sentimental value and I was so worried that it was beyond repair, Thankfully I came across Victoria James and the magician that is Geoff !. It was like a moment from ‘The Repair Shop’ when I went to collect it, this had been more of a restoration than repair, I was overwhelmed that it was back to new again!. The whole experience from my initial phone call, to the visits to the shop, all
Denise Holmes
Jun 27, 2021
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Claire Scott
Jun 25, 2021
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Amazing service! I contacted them during lock down after being recommended by a friend. They made my dream engagement ring. I asked so many questions and they were always answered promptly. They sent me so much information on the diamonds as well as videos so I could choose the perfect one. When we were finally able to go and collect my ring it was perfect! I was speechless. They even resized it there and then so it fit perfectly! Highly recommend and will be going back for our wedding rings.
Thutton
Apr 25, 2021
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Despite Covid restrictions, all the staff at Victoria James made the experience a pleasant one. From the first appointment where I had little idea of what sort of engagement ring I was looking for, to the second and third appointment in selecting the right diamond and setting, I was met with clear and helpful advice, never condescending or pressured. I learnt so much from the staff and it was made all the more special that the ring was made right there in the workshop. Would thoroughly recommend!
Ruth Summerfield
Nov 23, 2020
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We bought my engagement ring and both our wedding rings from Victoria James a few years ago. When choosing an engagement ring they really stood out amongst the jewellery quarter shops as they have a great selection of contemporary and Art Deco designs. When my lovely husband said he wanted to buy me an eternity ring there was only one place to go and that was back to Victoria James. Professional advice and no pushy sales tactics. Plus they cleaned and polished our old rings. I picked up my ring yesterday and its stunning. I'm over the moon with it. I would much rather use a family business who
C. L.
Oct 23, 2020
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Excellent service - wanted a stone set and help with choosing a setting. The team's experience shone through, and ability to work with me to see an end result made the whole experience a real pleasure. Costings were transparent, and very reasonable, and delighted with the result: has made the story of its creation all the more memorable - thank you so much :-)
Cheryl St
Jul 25, 2020
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Hannah Young
Feb 15, 2020
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We first met with Victoria James Jewellers (Geoff) back in 2010. I chose a bespoke engagement ring. We had visited lots of shops in the jewellery quarter but the friendly staff and beautiful pieces of jewellery at Victoria James won us over. We came back in 2011 when we had a bespoke wedding ring made to fit my engagement ring. We were greeted with… same wonderful service and a beautiful ring. We visited again in December 2019 with some old jewellery that had been left to me, we were not disappointed with the amazing service and wonderful ideas that they had for the jewellery. I ended up
Nigel Williams
Feb 13, 2020
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I took an old ring to Victoria James, in the hope they could make it into an earring. Geoff took his time to explain, fully, what he could do with the piece of jewellery, he produced a drawing of what the earring and clip would look like. I was happy with his description, so asked him to go ahead. The finished product was exactly as he had described. Thank you very much Victoria James.
Suzy Wilkins
Oct 14, 2019
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Kay Carter
Oct 12, 2019
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Clair Ellinor
Sep 20, 2019
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Cara Bowler
Sep 07, 2019
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Kate Burden
Nov 07, 2018
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My engagement ring came from here and it is the most exquisite item of jewellery I have. We were on a bit of a tight deadline as we had 8 weeks till our wedding and they turned it around in 6. The lovely lady that dealt with us initially, could not have been better, knew her stuff, was so enthusiastic and, most importantly, not pushy in any way. We'd gone into a couple of jewelers in the jewelery quarter before coming here and we were not impressed but Victoria James was utterly enchanting. Plus we got to meet the person who made the ring, not many people can say that!! Cannot say thank you enough
