The Park Plaza has received the "We're Good To Go" industry-standard recognition by Visit Britain that proves we have clear processes in place and are following industry and Welsh Government guidelines on cleanliness and social distancing. The Laguna Kitchen and Bar provides you with plenty of choice from an A la Carte menu and to a wide selection of Afternoon Teas.
Outdoor dining is available daily on the Laguna Terrace. The Laguna Health Club & Spa will be offering Spa treatments of 50mins+ as featured in our Spa menu. Our acclaimed Laguna Kitchen & Bar is the ideal place for dinner, while in our vibrant bar you'll discover fine wines, exotic cocktails and an array of carefully selected ales.
Outdoor dining is available daily on the Laguna Terrace. The Laguna Health Club & Spa will be offering Spa treatments of 50mins+ as featured in our Spa menu. Our acclaimed Laguna Kitchen & Bar is the ideal place for dinner, while in our vibrant bar you'll discover fine wines, exotic cocktails and an array of carefully selected ales.
Services
Park Plaza Cardiff offers 129 stylish air conditioned guestrooms including Superior, Executive, Junior Suites and Suites. All our bedrooms offer modem ports, direct dial telephone, television, work desk, tea & coffee making facilities, iron & ironing board, mini-cooler, hair dryer and laptop safe. Upgrade to an Executive room, Junior Suites or Suites also come with a Refreshment Welcome tray in your room on arrival.
Our Laguna restaurant, with its iconic wine wall and open kitchen, provides the perfect space to enjoy fantastic food. We also offer an outside terrace which offers a unique area for al fresco dining or drinks in the sunny weather. Be the first to hear about all of our latest news and offers by signing up to our Park Plaza Cardiff mailing list.
Indulge in a delightful Afternoon Tea here at Park Plaza Cardiff with warm savouries, freshly cut finger sandwiches, sultana and buttermilk scones with clotted cream and strawberry preserve, welsh cakes plus miniature pastries and cakes and a wide choice of loose teas. Park Plaza Cardiff has teamed up with Hendrick's Gin to offer a unique combination of two English classics: the afternoon tea and the classic gin and tonic.
The Laguna Spa offers a range of 50+ mins treatments that will help you feel relaxed and fully pampered. Our 20m stainless steel swimming pool, spa bath and feature steam room provide an oasis of calm to leave you feeling relaxed and refreshed. Our swimming pool is heated and treated with UV filters and chlorine to maintain the very highest standards of cleanliness and safety.
Unwind on a Friday night with an overnight stay and a 50 minute relaxing Spa treatment to ease away stress and tension. Indulge your senses and your taste buds with an overnight stay, two spa treatments and a delicious Afternoon Tea. End your weekend with our Sunday Spa Break that will leave you feeling refreshed and ready to take on the week ahead.
Reviews (10)
Christian James
Dec 26, 2021
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I don’t stay in many hotels but this one exceeded my expectations even though I didn’t know what to expect, the staff upon arrival were very friendly and inviting.. the room was nice and as stated online with all the needed condiments.. the night staff management and room service attendees Donavan and Jackson where not only quick to answer the phone but prompt on delivering what was ordered after explaining the whole drinks menu and what was or wasn’t available.. if it wasn’t for them I’d of walked miles in unfamiliar territory looking for something that was only a phone call away.. over
Ollie Bro
Dec 26, 2021
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Brilliant reception staff and area. Very clean and well kept throughout hotel. Lighting always spot on. Breakfast always nice. Great cappuccinos. Top marks on swimming pool. Great cleaners only bad point is untrained bar staff, slow and unattentive, with poorly stocked bar. But still 5 star we can't wait to come back.
Elizabeth King
Dec 21, 2021
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Michelle Llewellyn
Nov 27, 2021
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Deluxe king-size room was not deluxe, only thing deluxe was the price - Premier Inn better. Damaged bath, ring marks on bathroom vanity, bedroom mirror very dirty, sheets very soft but plastic covered duvet and pillows meant every movement could be heard. We did not sleep well.
Breakfast had a great selection and most items were nice but the hash browns were over cooked, went up to see if we'd just had a bad batch but they were all the same, the potato filling had disintegrated. Fried eggs not cooked and we asked for tea when we were seated and it arrived as we were leaving.
We won't be returning
Breakfast had a great selection and most items were nice but the hash browns were over cooked, went up to see if we'd just had a bad batch but they were all the same, the potato filling had disintegrated. Fried eggs not cooked and we asked for tea when we were seated and it arrived as we were leaving.
We won't be returning
Donna Borja-Edwards
Nov 23, 2021
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The park plaza itself is a lovely place to have an afternoon tea (from £20-26). Even at this time of the year the tables weren't full. The decor is lovely too if not a little dark. Be aware that service charge is put on the bill at 10%. I think you can refuse to pay this and give the tip DIRECTLY to the waiter. Otherwise there might be a concern that CORPORATE might take it and not the person serving
Matt Thomas
Nov 18, 2021
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Hollie Egerton
Sep 01, 2021
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We really enjoyed our stay at park plaza, the room was spacious and clean, we especially loved the pool facilities and how close the hotel was to the shopping centres. The only downfall was that we spent over half an hour trying to check in as there were no clean rooms for us- in the end a lovely trainee checked us in, however we did find that some of the other receptionists were being quite rude to the trainee when he was unsure and asking questions, which we found quite unprofessional. Without the bad start I would definitely leaving a 5* review- great experience overall.
A. C.
Aug 19, 2021
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This gets a 3 star because that is what it is, a 3 star establishment.
Whilst it's marketed as a 4 star it has the look, feel and service of a 3 star but a 4 star price tag.
Beds were comfortable, rooms practical but decor dated and worn.
Staff were accommodating.
The pool was basic. Shallow at 1.2m throughout, extremely salty and crowded. Steam room was out of service...
Jacuzzi was 8 person max but extremely crowded at all times.
Changing rooms were in poor condition e.g. rusty or broken lockers.
In summary, nothing majorly wrong but nothing majorly right. The price point brings the rating
Whilst it's marketed as a 4 star it has the look, feel and service of a 3 star but a 4 star price tag.
Beds were comfortable, rooms practical but decor dated and worn.
Staff were accommodating.
The pool was basic. Shallow at 1.2m throughout, extremely salty and crowded. Steam room was out of service...
Jacuzzi was 8 person max but extremely crowded at all times.
Changing rooms were in poor condition e.g. rusty or broken lockers.
In summary, nothing majorly wrong but nothing majorly right. The price point brings the rating
Matt Appleby
Jul 15, 2021
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The best hotel restaurant in the city, always delivers whether it's afternoon tea, Sunday lunch or a Saturday night out. Great cooking and excellent service.
While it is annoyingly and unnecessarily gendered, the Gentleman's afternoon tea is the best on offer - good range of cakes and savouries. Worth a visit just for that. Sunday lunch is generous and great value for three courses.
The bar is good for cocktails too.
While it is annoyingly and unnecessarily gendered, the Gentleman's afternoon tea is the best on offer - good range of cakes and savouries. Worth a visit just for that. Sunday lunch is generous and great value for three courses.
The bar is good for cocktails too.
Sally Reeve Edwards
Jul 04, 2021
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