We provide a sensible way for our customers to achieve their evolving needs - today and tomorrow. Vanquis Bank is part of the Provident Financial Group, a UK and Ireland business with over 135 years' experience lending in the home credit market. Vanquis was established in 2002 as Provident's main credit card provider.
Vanquis launched Vanquis Loans in 2016, offering customers an additional opportunity to continue their credit-building journey. By providing customers with opportunities to access credit where it may otherwise not be available, Vanquis Bank combines over a century of heritage in the financial sector with modern money management through online and app-based applications and accounts.
Vanquis launched Vanquis Loans in 2016, offering customers an additional opportunity to continue their credit-building journey. By providing customers with opportunities to access credit where it may otherwise not be available, Vanquis Bank combines over a century of heritage in the financial sector with modern money management through online and app-based applications and accounts.
Services
Looking for something different? Below we have information on specific service as well as what to do if you need help and support. Here in our FAQs we cover topics about your account, making payments, your application and many more. Check it out and find what you're looking for. You can manage your account 24/7 using the Vanquis App but for general enquires check out our FAQs.
If you are thinking of applying for a credit card in order to build/repair your credit rating you can find out more here. Your security is our priority. To report a lost or stolen card, or get a new one, you can do this right away in the Vanquis App. If you don't have the Vanquis App you can ring us on 0800 783 9003 (calls inside UK) or +44 161 444 4495 (calls outside UK).
If your credit score is suffering as a result of past problems with credit, or you're looking to take on credit for the first time, a credit card for building credit is worth considering. If you have bad credit or you are looking to build or maintain your credit, Vanquis can help. Our credit cards for bad credit provide a sensible way for you to stay in control of you money.
If you're looking to improve your credit score, a credit card for bad credit could help to rebuild your credit rating. See if you're eligible for a Vanquis credit card today. Credit cards for bad credit are designed for people who want to improve their credit score. A bad credit credit card offers a way of building your credit score over time.
Find out more about our loans exclusively offered for existing customers and more information on how loans work and what you should consider when taking one out. A personal loan gives you flexibility to borrow a lump sum and pay it back over a fixed period with regular monthly payments. If approved, you get the cash within 3 days.
Reviews (9)
Peter Connolly
Jan 09, 2022
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Sebastian M.
Nov 27, 2021
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Florin Stefan Mititelu
Nov 20, 2021
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Simon Williams
Sep 27, 2021
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Rachel Winter
Jul 31, 2021
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Well not too sure where to start. It’s taken me a while to write this.
Mid Covid 2020 my hours were significantly reduced at work, i had a daughter and a mortgage and of course general house hold bills to make. Like many I was in a state of panic and knew I had to try my best to manage everything. I started contacting the people that knew were able to offer some support with payment holidays etc. Vanquis being one of them, I requested a payment holiday for just the 3 months. I was trying to reach them every day out of desperation for help. I couldn’t get through on the phone because they initially
Mid Covid 2020 my hours were significantly reduced at work, i had a daughter and a mortgage and of course general house hold bills to make. Like many I was in a state of panic and knew I had to try my best to manage everything. I started contacting the people that knew were able to offer some support with payment holidays etc. Vanquis being one of them, I requested a payment holiday for just the 3 months. I was trying to reach them every day out of desperation for help. I couldn’t get through on the phone because they initially
Funda Dumlupinar
Apr 08, 2021
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Not a good bank at all. When you communicate with them it doesn't feel like you are talking to a bank but rather bunch of arrogant unprofessional.
I called them for a simple bank transfer, I thought it would take few minutes with some security questions but ended up 45 mins on the phone trying to answer rather personal questions such as where will I spend my money on (??) and who is the transfer is for (??) and so on.. and he told me if it was towards paying a bill he would not able to process the transfer!! What??! I thought that was very odd. Far too many questions for a couple of hundred pounds
I called them for a simple bank transfer, I thought it would take few minutes with some security questions but ended up 45 mins on the phone trying to answer rather personal questions such as where will I spend my money on (??) and who is the transfer is for (??) and so on.. and he told me if it was towards paying a bill he would not able to process the transfer!! What??! I thought that was very odd. Far too many questions for a couple of hundred pounds
G. Mohi
Nov 28, 2020
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This company belongs to peaky blinders, you shouldn’t apply for any credit with them. Financial authority should look into their business reviews. I didn’t exceed my credit limit and they are charging me £12 over limit fees!! What the hack, where do you get this approval!! Also the interest rates of change looks very doggy. Please stay away from them. Over the phone they say different interest charge but when you get the card you will see different rate of interest. No regulation
FCA should look into their business model.
FCA should look into their business model.
Jacqui Mckenzie
Oct 27, 2020
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Mohammed Rahman
Jul 17, 2020
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Contrary to other reviews I must say during the pandemic I have been dealt with in a very understanding and professional manner. I was so impressed with Gardene who called me to deal with my missed payment (best customer service employee I ever dealt with!) and I must admit I only played ball and agreed to a payment plan because of her absolute sincerity and super customer service skills. Can her manager/supervisor take note and encourage/promote employees such as her. If you did this maybe your reviews on Google will improve!
Well done Gardene! Never wanted to take someone out for drink especially
Well done Gardene! Never wanted to take someone out for drink especially
