Ickworth Hotel

I have been going to the hotel for several years but not to stay. It is in need of a refresh. The roast dinner was ok, the dessert was lovely but it wasn't worth the bill total and service wasn't worth almost £8 which they had already aided to the bill. Particularly as they forgot us for a long time between courses! Car parking area has needed improvements for a long time too

Excellent spa treatments and service. Delicious burger, fig and goat’s cheese tart good (albeit incredibly light on fig!) but rest of food ordered (afternoon tea, soup, breakfast) sadly could have been much better.

Supposedly a luxury family hotel this hotel failed on many levels. Most of the time the public areas, especially the conservatory were far too cold..the food was the largest disappointment. There was a fixed menu which was acceptable but meant that the chef and waiting staff should have been familiar with it. We had breakfast with no eggs served one day and no black pudding another day. A simple request pointing out these omissions ensured the items were brought but always after a wait and in silence, never an apology. No warmth from the dining room staff with the exception of the first night manager

Excellent place to stay; service in conservatory sometimes slower than expected. Food is delightful and recommend afternoon tea or cream tea. Even better if the next door Ickworth House is open (not when we visited). Plus if you like walks, there are some excellently signposted trails - we did the green trail (4.6km - more like 5km !).

Had a sparkling wine afternoon tea booked. Poor quality of service on arrival. Tea pot was covered in tea leaves and tea stains as they must of missed the pot when filling. Sandwiches were dry, no butter or jam for scones, when we had finished we was asked if we wanted jam, and then when we gave voucher she then asked if we wanted our sparkling wine, we left feeling very disappointed I would not recommend this place

We’ve just returned from a one night stay with our young daughter.
I wanted to love the hotel SO MUCH, the stay was a treat to ourselves for my husbands birthday and to celebrate the end of a very tough year for our family.
Some things were great - the en suites bath tub, the Four Little Bears Den staff and the massage I had were all wonderful.
Some things were ok - the room was like a sauna - unbearable! But the staff were able to unscrew the radiator cover and turn the radiator down, which was good. A lot of the child seats on the bikes were broken and therefore very unsafe but we eventually

We just got home after staying at the Ickworth for a couple of nights on a Toddler and you break.
The reason I gave four stars was the staff were fantastic. Very friendly and professional, especially at the front desk. The food was lovely as were the drinks and decor.
We enjoyed the surroundings and the pool and spa and our time. However the reason I didn't give 5 stars is my wife ordered a cheese omlette as she doesn't eat meat and there was a lump of ham inside.
Whilst she wasn't that bothered, I imagine someone who doesn't eat pork due to religious reasons may be very upset to find that in

Service at breakfast was very good not as good at evening meal seemed short of staff. Room was very good with a lovely view over gardens. The grounds were lovely to walk around and lucky with the weather. Would stay again if in area.

Having taken a moment to moderate my feelings before writing this review I express this can score no higher than a 2.
We stayed in the Lodge for a special family celebration. A party of 14 guests.
Every single meal we ate from breakfasts to dinners had multiple errors with the orders when brought to the table, more often than not was barely warm.
Food was mediocre at best.
Roofs leaked and we were right beneath the drips.
Tables were cramped.
Dinners served before waiting ~4+ minutes for cutlery. No need to say much more. A very disappointed family left from a ruined special weekend

Lovely hotel and exceptional grounds. Nice to see some Suffolk wine and other local ingredients on the menu but the actual restaurant food for dinner fell somewhat short of our expectations for the prices charged, and service was a bit slow even though it didn't seem very busy. We do plan to return another time but probably for coffee and cake rather than dinner.

Great place to bring your dogs ,staff very attentive to all your needs food superb

Fabulous building in a very scenic and tranquil setting. Visited for afternoon tea which was very pleasant although one of the sandwiches contained gristle. Wouldn't describe it as great value, but not extortionate either. Staff friendly and attentive.

No reservation had been made for lunch in their Conservatory. Not a problem for this hotel as they recommended a quiet room (Fredericks) for adults just down the corridor. This room was much more comfortable out of direct sunlight on a day with 28 Centigrade registering outside and a view of Ickworth Parkland too! Their lunch menu was such a… delight with us ordering an Octopus dish and a Kohlabi dish as mains. The dessert menu was appetising too, and we decided to share a posh rice pudding dish. One serving was quite adequate for us two. The food was accompanied by two fruit juice mocktails

Fabulous food and wine … relaxing place with beautiful gardens and walks … the staff was amazing… felt welcome and valued

This is like staying with your nan, they have every aspect covered. The rooms are old and quirky. If you want air conditioning this isn’t the place for you. If you love historic, dramatic grandeur then you’ll… love it. They pick the kindest staff with “let me sort that for you” attitude. The GM is super lovely, she brought poached chicken for our dog for dinner, due to us bagging a cancellation and getting an extra 2 nights. The grounds are endless and you’d have to book in for 5 weeks to discover the place. We had glorious weather and it was bliss getting into

Absolutely loved our family Supper Box; pheasant and coconut curry with coriander rice this week. High quality fresh ingredients with such delicate flavours. Loved the accompanying carrot salad, panko & coconut and, in particular, the chutney. All delicious and brought a touch of restaurant to home. A real treat to mark the weekend. All beautifully packaged too with clear instructions for reheating and serving. We’ll definitely be ordering again.