This gives you lots of useful information and updates. The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface. Some services are available online. This allows healthcare professionals to view information from your GP record and will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as blood tests and X-rays.
Sharing your medical records could save your life! All patients aged over 15 years 11 months will be receiving a letter detailing this service.
Sharing your medical records could save your life! All patients aged over 15 years 11 months will be receiving a letter detailing this service.
Services
The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface. Some services are available online. This will ensure that only you are able to access your record (unless you choose to share your details with a family member or carer). Applications are "one per patient".
We encourage patients to request prescriptions and book appointments via systm online - see "Do it online " tab. In line with NHSE guidelines we no longer use a fax machine. Please contact the surgery and we will be pleased to provide support regarding how you should contact us. The Birmingham and Solihull Health App is a brand new service providing online access to manage you healthcare 24 hours a day.
Reviews (8)
Caroline Wood
Jan 27, 2021
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I have always had exceptional service from Arden Medical Centre. Even throughout the COVID-19 pandemic, I have been able to speak to my GP when needed, have blood tests as required, and they even diagnosed a painful skin condition remotely which allowed me to access treatment. The staff are wonderful and friendly. The doctors and nurses give patients all the time they need - I have never felt rushed. I hope it remains as it is - independent and providing consistent, gold-standard care in the community.
Yvonne Glynn
Oct 04, 2020
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Babs Lane
Oct 03, 2020
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Absolutely love this practice The best and absolute 5* for me are obviously the drs but also the 2 day appointment system I think every drs practice should adopt this , Tom is absolutely great and very professional and I hope he will go far as I think he deserves it, all the staff are lovely, Arden medical is so relaxed and friendly, I'm never moving house because I don't want to change drs 😁 ever
Louise
Aug 16, 2020
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Kay Sabell
Jun 22, 2020
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This is a fantastic surgery. Unlike others that have formed "partnerships" with other surgeries, this one remains independant. It has a family feel. The Drs are fantastic and receptionists polite and helpful. I have never had trouble getting through or making an appointment. I hope that they remain a stand alone service
Rosie Neville
May 04, 2020
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Helen Field
Aug 24, 2018
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I went to ask for a repeat prescription at 12.40 today...i didn't realise that the surgery closed at 12.30 Wednesdays. The door was still open so I thought I would pop in and ask if I could ask for a repeat prescription.... the receptionist was very rude to me which actually made me feel so upset.
she glared at me and said in a very annoyed tone "we are actually closed "..her colleague ignored me entirely .
I asked if I could request a repeat and she said can you just post it outside in the letter box....I said of course and asked for a piece of paper and a pen...she very reluctantly gave me
she glared at me and said in a very annoyed tone "we are actually closed "..her colleague ignored me entirely .
I asked if I could request a repeat and she said can you just post it outside in the letter box....I said of course and asked for a piece of paper and a pen...she very reluctantly gave me
James Flynn
Aug 20, 2018
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I have been a patient at Arden for many years now. Other people tell me that they have trouble contacting their surgery. This has never been the case with Arden. The phone is always answered promptly and it is not hard to arrange an appointment with a doctor. The surgery is rarely crowded and I have never been kept waiting for a long time.
This must be one of the best surgeries in the area.
This must be one of the best surgeries in the area.
