Please ask us. Mathews Shoes have two well established shops, one being in Christchurch High Street, Dorset and the other is located in Station Road, New Milton, Hampshire. Why not join our Loyalty scheme and receive regular offers and notifications of Sales and Events. For the health and safety of you and our colleagues, we've implemented some important safety measures in our shops.

In compliance with government guidelines, we'll be restricting the number of people allowed in each shop at any one time. We kindly ask that you refrain from touching the displays and wear socks to try on any footwear(Disposable socks are provided). We've revised our measure and fit process to ensure it takes as little time as possible, while also implementing some additional safety measures.

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Services

Services Report

Mathews Shoes have two shops, one in Christchurch High Street and the other is located in Station Road, New Milton. Both shops are surrounded by car parks and some onroad parking. We have a Parking Scheme, please ask. Save time and beat the queues. Book a kids fitting (appointments only available at Christchurch) and one of our expertly trained fitters can ensure you get the perfect fit.

Reviews (17)

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Jessica Duell

Aug 31, 2021

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Excellent customer service, well trained staff with great knowledge of the shoe brands and fits for the kids. Thankyou for a great school shoe service today.

Kathryn Carroll-Robinson

Aug 17, 2021

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A pleasant experience for my grandson who being a lockdown baby has struggled being taken into any shops. Thank you for your help and yes he is thrilled with his boots.

Steve Campbell

Jul 22, 2021

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Staff have excellent knowledge of shoes for kids, always go here every summer to fit out kids in new shoes for school. You can book a fitting appointment online to ensure you get a day and time that works for you.

Heather Byrom

Mar 07, 2021

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They opened to measure my daughter's feet and get her a well needed pair of new shoes! The gentleman was kind and helpful. I'll be going back to get myself a pair, next!

Mike Rye

Jan 31, 2021

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A great and long established family shoe shop where you’re made to feel valued as a customer by the combination of fantastic customer care and proper service from people who really know their products. A real mainstay of the High Street. I can’t wait for lockdown to finish!

Julie Swinbourne

Nov 10, 2020

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My son came home from school with a hole in his shoe yesterday. On the off chance I rang Matthews Shoes and as I knew my sons size was able to order a pair and go and collect them Covid securely from owner. Great service and dry feet for my son today! #shoplocal #supportlocalbusiness

Steven Froome

Sep 21, 2020

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Great Experience today: Sat 7 March 2020
got our 6 year old Son Jaxon feet measured up, but no change in size so he's o.k & 2 year old Daughter Darcie measured & got lovely pink trainers, very helpful, polite friendly staff!
well recommend them!

Lauren Muston

Jun 15, 2020

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Wonderful service as always. So well organised and truly brilliant with the children.

Fi Scott

Jan 03, 2019

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We had our first visit today after seeing other recommendations and I can honestly say I’ve never had such good service. I will 100% be returning from now on. I had total confidence in the measuring of my sons feet unlike at a large well known chain.

Sherri Paul

Sep 11, 2018

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We took our 18 month old daughter in today for some shoes and they were absolutely brilliant. We were served by Paul who was so amazing with my daughter and we got a beautiful pair of shoes that I'm confident fit her perfectly and were so reasonably priced. Thank you x

Sam Harding

Aug 28, 2018

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Lovely experience as always. Friendly and helpful staff, in and out in no time at all. Easy access with the pushchair too with the side entrance and main entrance available.

Judyth Simpson

Aug 20, 2018

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The Staff in this shop are brilliant....good old fashioned service where you are treated as a Customer. Nothing us too much trouble to help you find the right shoes for your feet. It is the best shoe shop you could wish for.

Andrew P.

Jun 26, 2018

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I have bought shoes there before and needed a new pair urgently. So I went into the Christchurch branch. They had a fairly decent selection of casual non-black shoes. There was one assistant in the shop, and she was helping someone else.
Fine. it was 9.30 in the morning and not busy. I started browsing and was surprised to see that, out of the large number on display - at least 30, I think - only about five had the price on. I didn't want to have to wait to ask to be told the price, so I left. I wanted to pay a maximum of £70, and it would have been pointless to choose a great pair only to be

Ruth Coffin

Mar 10, 2018

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Excellent customer service and friendly helpful staff. I had a slight problem but it was dealt with kindly, and professionally. Much appreciated.

Stuart Hulbert

Jul 09, 2017

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Amazing kids' shoe shop. Our children love it. Staff very helpful and friendly, range of shoes is excellent and there is a small room with a train to play in.

Hilary Mengham

Jun 28, 2017

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Just wanted to say a big thank you to the assistant at Mathews she was fab with my daughter . Shoes fit perfectly

Diana Nuca

Aug 16, 2013

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Great shoes! So many beautiful leather models, took a long time to decide which one to get. Staff - very nice, very helpful, showed me all I wanted, even phoned another branch to see if they could get my size as it's very small :))
As soon as I tried my favorite pair, I couldn't take them off, I actually left wearing them, so nice and comfy, I know they were a great buy and I'll be wearing them all winter long!
5 stars!