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I can remember the moment when Lisa suggested we go into business together as if it were yesterday, even though it's now almost 11 years ago. We were colleagues in another (corporate) estate agency - the place where I began my estate agency career in fact, in 2002 - and we'd always worked extremely well together, sharing very similar aspirations and

Families have grown up with us, children and even grandchildren of those first clients walk today through the same doors into the same high street offices. Yes, we are still there, still in Victoria Road, next door to the bookshop, giving you, today's client - service from a time when the customer really did matter. Today, the Principal of Avery Cole

5. We must never forget that selling, buying, letting or renting a home is often stressful. Empathetic support is vital. 7. We must temper idealism with experience. Our Managing Partner, Rhakesh Mahadeo, has a 10-year track record - and Testimonials that include: ".attentive, enthusiastic - good price, quick sale." We must be at home in Surbiton, Molesey