Punctual and professional customer service. Being born and brought up around a family business (and starting my own in 2000) I fully understand the importance of keeping a high standard of customer service. Being on time, doing what you say you'll do and good communication is what I believe are crucial parts of the process.
Being accommodating to a
Rachael McLauchlan —
After feathering our floor yesterday, today Scott collected his things from our living room, left, then told me over the