Here at Trust Matters Family Funeral Services we can help you ensure that your loved one's funeral runs as smoothly as possible and that it adheres to the necessary legal procedures. We have been serving the community of St Albans and the surrounding areas as Funeral Directors for over ten years. We are highly experienced and as such have arranged services for both religious and non-religious individuals.
Losing a family member or a close friend is undoubtedly one of the most difficult experiences we face in life. However, we hope by making your wishes and needs our highest priority, and by guiding you through the decisions you face, we may offer you some comfort or relief in this difficult time.
Losing a family member or a close friend is undoubtedly one of the most difficult experiences we face in life. However, we hope by making your wishes and needs our highest priority, and by guiding you through the decisions you face, we may offer you some comfort or relief in this difficult time.
Services
Graham qualified as a licensed member of The British Institute of Funeral Directors in 2000, and holds The National Association of Funeral Directors Diploma. Together with Jackie, they aim to provide you with the highest standard of personal service at a time of emotional distress. When a loved one dies there are many decisions which need to be made, often at a time when you feel least able to do so.
Losing a family member or a close friend is undoubtedly one of the most difficult experiences we must face. However, we hope by making your wishes and needs our highest priority, and by guiding you through the decisions you face, we may offer you some comfort or relief in this difficult time. We will advise you on all the procedures and legal requirements throughout the arrangements.
You will first need to telephone the deceased's GP to certify the death. If the death occurs in the evening it is not uncommon for an emergency or locum doctor to be sent. Nothing can be done until the doctor has been, but you are more than welcome to telephone us in advance for any advice or information prior to the doctor's arrival.
Planning and arranging your funeral whilst you are still able to do so helps to relieve your loved ones of this burden at the time of bereavement and ensures that your wishes are carried out. We have a range of pre-paid plans available including plans by Golden Charter, please give us a call for more information.
Reviews (8)
Fay Clark
Dec 17, 2021
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At such a hard time, we as a family have never felt so supported and directed as it was difficult to know where to start.
Everything was taken into consideration and talked though so all expectations were realistic and could be met.
The whole process was made so much more bearable with Jackie And the company.
We are so glad that we made our Nan proud going with trust matters x
Everything was taken into consideration and talked though so all expectations were realistic and could be met.
The whole process was made so much more bearable with Jackie And the company.
We are so glad that we made our Nan proud going with trust matters x
Jean Bassant
Dec 15, 2021
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This is not an easy review to write as its surrounded by such sadness but I think its probably one of the more important reviews I will write in terms of how it will affect others choices. After all its not a day you want to get wrong in any way as you cant do it over.
I am very grateful to Jackie at Trust Matters for the professional, kind and wonderful service that she provided for us when my husband died. Everything was handled really carefully and gently and exactly as we requested. She explained everything really well and lessened the stress of the occasion considerably by being calm and
I am very grateful to Jackie at Trust Matters for the professional, kind and wonderful service that she provided for us when my husband died. Everything was handled really carefully and gently and exactly as we requested. She explained everything really well and lessened the stress of the occasion considerably by being calm and
Melissa Knight
Oct 31, 2021
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Losing our mum was devastating and having to arrange her funeral was the hardest thing we’d ever had to comprehend doing whilst feeling so much grief, however I’m so thankful that we used Trust Matters. From making the first call from the hospital to the Funeral Service, Jackie and the team were so genuinely caring and respectful. They listened, made thoughtful recommendations and waited patiently as we cried. Having Jackie herself walk in front of mum as the cars drove away/arrive at the crematorium, looking so smart, made a huge impact and helped me feel we were giving mum a truly respectful
Abbie Samuel
Oct 04, 2021
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This company is second to none! Made me and my family feel at ease during such a difficult time, she took her time and explained the whole process, was always happy to answer any questions we had and my Dad's funeral went very smoothly which I was worrying about. Even with obstacles on our side Jackie, Graham and Matt always helped us find a way to make things work. Some of my family members were a bit sceptical about me using Trust Matters as it's not a company they'd heard of before or known to be used by other family members or friends but I'm glad I put my trust in them and my family members
Jonathan Ds
Sep 26, 2021
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Jennifer Edie
Aug 22, 2021
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Thank you so much to Jackie and her team at Trust Matters Family Funeral Services for all the arrangements you made and carried out for my husband's funeral. Family and friends all commented on how well organised the service was, just what he would have wanted. I know what you had to do in organising to receive my husband's body from Scotland and deal with the different legalities between Scotland and England. You kept me informed and provided a calm and reassuring presence at what has been a very stressful and emotional time for me. I would recommend your service to anyone looking for the more
Jules Harrison Lewis
Mar 21, 2021
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Clearly, their is no need to express just how precious our Mums are to each and every single one of us on this planet. The day we lost our Mum, I/we as a family did not want anyone to touch her or take her from us because the pain was too great and unimaginable. The process/journey after our Mum 's Soul had passed, from the paramedics who arrived so quickly, were the most sensitive and compassionate humans whom I actually felt were worthy of assisting the beginning of Mum's Journey, whom I thank from the bottom of my heart. The following day, I had the task as many do, of finding for myself and
Gemma Bertram
Mar 17, 2021
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A truly amazing company. Jackie who organised my mums funeral was beyond amazing. She made such a painful experience much easier and was always on hand when we needed her. Everything was perfect the day of my mums funeral and Jackie looked after me whilst keeping everything running smoothly. I'm so glad we chose Trust Matters and would honestly recommend them to anyone who requires Funeral services. Thank you so much to you all for everything. Jackie, you are one in a million.
