We offer a complete travel care package, which offers a secure means of transport for students at the beginning, middle and end of terms. All of our staff are DBS checked (Disclosure and Barring Service). This company encourages NVQ Qualifications and First Aid Training. We have a policy of Safe Guarding and Child Protection. We are approved travel co-ordinators for many schools.
Services
Hounslow's Sherborne Taxis are a family run business based in Sherborne, Dorset. Established in 1987, we have decades of experience in transport and personally ensure that our service is supervised to provide the highest standards for our clients. Our travel department can help you book one student or a group of students on a journey by taxi, minibus or coach between designated pick-up points and a destination.
It is our responsibility to carry you and your luggage on the journey you booked and will make reasonable efforts to carry you with minimum discomfort and inconvenience. We will not carry animals, other than guide dogs accompanying registered blind persons, and hearing dogs accompanying deaf persons.
We will endeavour to respond within 48 hours and resolve any issues within 5 working days. We aim to give good service and value for money, however we recognise that from time to time issues can arise that need to be escalated. The following section gives information on how to contact us, and what to do if you have a complaint.
As a condition of carriage for the persons travelling with Hounslow Travel we request emergency contact details in the UK ie. It is the responsibility of the persons giving the information to Hounslow Travel to ensure that all information is correct, and the child/person is on the stated flight or place of pickup, as a charge will be made for all travel and waiting time.
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