Established in 1994 and fuelled by passion for all things cycling, Cyclopaedia is an independent business in Cardiff, UK. Providing friendly and efficient bicycle services to a community of customers in the area, from the international racer to the everyday commuter and weekend rider - We cater to every type of cyclist.
We strive to communicate our passion and vigor for this industry in everything we do. In store we have a small team of experienced retail staff, world class performance and Olympic mechanics who encompass a great knowledge and mature understanding of everything bicycle. This enables us to strive for best and most efficient service for our customers, with an overall approach that nothing is too much trouble.
We strive to communicate our passion and vigor for this industry in everything we do. In store we have a small team of experienced retail staff, world class performance and Olympic mechanics who encompass a great knowledge and mature understanding of everything bicycle. This enables us to strive for best and most efficient service for our customers, with an overall approach that nothing is too much trouble.
Services
Choose to Click & Collect your items with Cyclopaedia Cardiff and you can collect your items the same day, or whenever is convenient for you. Use of the Click & Collect service is completely free, so you won't be paying for any delivery or logistics costs that usually come part and parcel with delivery to your home.
Finance is available on all purchases of 500 and over. If you're buying several items that are under the 500 value individually but combined reach the minimum, then you'll be presented this option in the checkout. There are a number of options available to you, dependent on how long you'd like your agreement to last and how much you want to contribute up-front.
Do you want to enjoy your bike rides more? Are you looking for more performance? Upstairs at Cyclopaedia on Crwys Road you will find Cardiff Bike Fit, our bike fitting studio. Our experts provide holistic, evidence based bike and rider setup using the latest tech. From addressing hot spots and sore knees to professional shoe and cleat setup, and aero position development.
Reviews (17)
Sultan P.
Jan 08, 2022
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T. Roberts
Dec 09, 2021
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Shuchita Soni
Nov 14, 2021
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Ilyas Khan
Nov 13, 2021
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A brilliant bike shop tell you up front the costs, keep you informed via text email, will explain everything they did. I tend to use them for all the difficult stuff that I can't do or bodge up and they are gracious enough not to take the P out of my efforts. The bike they built up for me three years ago is running like a dream to this day. They also sell invaluable odd bits and bobs that only really good bike shops will have.
Ferdinand Badu
Oct 25, 2021
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Very rude and confused workers literally walked into the shop and the employee spoke to me without any eye contact I explained the problem I was having literally looked at my bike and said it was trash walked over lifted up and said there no point of him working on it because he doesn’t have to facilities and not worth it, I literally walked out and took it to Halfords and my bike was was fixed perfectly 2 days later and paid less that 30 quid, please don’t waste your time here
Peter Denness
Oct 14, 2021
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Gareth Taylor
Oct 09, 2021
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Had my road bike serviced Wednesday quick turn around. Gear changes have transformed. Used the bike this morning found the the new chain was sliping off the old cassette up hills. Rang up this morning they said bring it down when you can so brought it down this afternoon, new cassette fitted within 10 mins, the bike runs spot on now. Top quality service and top guys. cheers.
Chris Rudall
Jul 29, 2021
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Popped in to get a chain link as I had to adjust the chain length. I asked if I could borrow a chain breaking to remove a few links on the chain. Guys in the shop said they didn’t have one and tha they were all being used and t I’d have to buy one! As anyone knows, breaking a chain takes seconds with correct tool. But they couldn’t help a fellow cyclist out. All they wanted was money money money. Disgusting.
Alice Schmitz
Jun 22, 2021
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Extremely poor customer service and workmanship.
I noticed recently that the retaining bolt for my front brake pads had rounded off. Thinking it to be an easy fix, I took the calliper off my bike and into them to remove the bolt. When I first went in there, the staff member with whom I interacted barely gave me the time of day. I asked as to cost and was assured it 'wouldn't be much'. 2 days later I went back in to pick up the calliper and was charged £20. That is not my idea of not much! When I got the calliper home to put it back onto my bike, I noticed three things; the top of one of the pads
I noticed recently that the retaining bolt for my front brake pads had rounded off. Thinking it to be an easy fix, I took the calliper off my bike and into them to remove the bolt. When I first went in there, the staff member with whom I interacted barely gave me the time of day. I asked as to cost and was assured it 'wouldn't be much'. 2 days later I went back in to pick up the calliper and was charged £20. That is not my idea of not much! When I got the calliper home to put it back onto my bike, I noticed three things; the top of one of the pads
Aled D.
Mar 26, 2021
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Really knowledgeable here and quick to fix my road bike. Reliable and trustworthy with competitive prices. Also had a bike fit and cleat alignment here which is really professional and made a big difference to the way I cycle. Would recommend this shop to anyone looking to get a bike fit, a service on a bike or any products/gear for your bike. Cheers guys.
Nigel Brown
Jan 07, 2021
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Rory Price
Aug 29, 2020
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All the local bike shops wouldn’t take my bike in for repair, one agreed to it but would’ve been 3 weeks minimum maybe a month. I thought I’d try somewhere not too local but with a good reputation. I came across Cyclopaedia and they said no problem and could get the parts speedy quick. Well they wasn’t lying, I took my bike there and a week later… it was done! Absolutely amazing customer service and were always happy to give me an update when I contacted them. Really good price wise compared to my local shops. Will definitely be using this shop again as a go 2. Would
Carrie Ann Mckenna
Jul 08, 2020
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It's overpriced and they don't do the job right. Brought my bike in a few weeks ago and they put one set of pads on 27 quid. Only front wheel pads. Booked the bike in for a service after as gears needed done and charged me again for front pads even though they didn't need changed again and didn't put a new set of pads on back wheel. Didn't do a… full service either . They couldn't find me on the system so only refunded me 4.99 for charging me again for pads. In total I've payed nearly 80 quid and I'm not sure what has been done. Customer service also poor. I should have kept my receipt but
Neil White
Apr 25, 2020
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Jessica Wilson
Apr 11, 2020
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Naveed Mohamed
Jan 26, 2020
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Tausif Gilani
Dec 18, 2019
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**This review is not fake as stated by the owner below, I have receipts and emails to prove it. The guy is a bitter failed Olympian. Who was disqualified at his only appearance and it seems he holds some prejudices too.** Took a brand new bike there to be put together as I was having problems with the fork and head. So I thought I’ll take it to ‘professionals’. Couple of hours later got the bike back with dents and scratches all over the place some of the branded parts have been changed for generic ones. They refuse to accept responsibility, give any compensation or even a refund. They are
