Saffron Insurance has been providing security, comfort and peace of mind to the people of East Anglia for over sixty years. Friendly, experienced and expert, with an extensive knowledge of the region, staff are committed to supplying the highest possible standards of customer service. A service clearly appreciated by many as business retention rates are currently running at over 90%.
We are part of Ethos Broking, a collection of like-minded brokers sharing customer-focused values. Drawing on broad and well-established expertise across our collective, and with the support of the Ethos Broking team, we approach current and future challenges as a unit, allowing us to continually assess and enhance our service.
We are part of Ethos Broking, a collection of like-minded brokers sharing customer-focused values. Drawing on broad and well-established expertise across our collective, and with the support of the Ethos Broking team, we approach current and future challenges as a unit, allowing us to continually assess and enhance our service.
Services
I thought the service was excellent. Timely reminders and when I phoned, the person I spoke to was really helpful and patient with me. I would recommend them, not pushy, just honest. On two occasions (1 each concerning home and insurance and car insurance) Saffron have provided exemplary service. I thoroughly recommend them.
Naturally, we hope you never need to use our services. But if you do, rest assured, we'll make the process as swift, smooth and hassle-free as possible. Before you call, please ensure that you have as much information as possible to hand. You will be asked for your broker reference number, details of the claim and whether any other parties were involved.
Reviews (3)
Susan Wilson
Nov 22, 2019
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Needa Bokhari
Sep 29, 2019
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Visited the branch yesterday to enquire about car insurance. The two men at the desk looked miserable and didn't even crack a smile when we came through the door.
Whoever dealt with our questions was incredibly unhelpful, refused to even attempt to check a quote for us.
In summary I was met with two impolite gargoyles sitting at their desks with zero compassion and love for their jobs.
Whoever dealt with our questions was incredibly unhelpful, refused to even attempt to check a quote for us.
In summary I was met with two impolite gargoyles sitting at their desks with zero compassion and love for their jobs.
Jeremy Clipstone
Jul 09, 2019
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