Newbridge specialise in all types of body work repair for cars and light commercial vehicles. We don't do just car spraying, we undertake all types of work from our Basildon & Sydenham workshops, from accident damage to annoying stone chips on your bodywork. We are an accident repair specialist and member of the Vehicle Builders and Repairs Association Ltd.
Newbridge can supply you with the exact colour you're looking for, With over 45,000 colours to select, we can help you pick your favourite colour or an existing colour with our car paint matching service. We are able to provide a courtesy car while yours is being worked on. Please contact us to book your vehicle in, and let us take care of the problem.
Newbridge can supply you with the exact colour you're looking for, With over 45,000 colours to select, we can help you pick your favourite colour or an existing colour with our car paint matching service. We are able to provide a courtesy car while yours is being worked on. Please contact us to book your vehicle in, and let us take care of the problem.
Services
Newbridge Accident and Repair Centre have been established for over 20 years in the Essex area, offering a range of vehicle repair services to meet our clients' individual needs. Although we are a small company we are well established and dedicate ourselves to offer you the very best in vehicle repair services is top class.
Whatever make or model you have, Newbridge provides the highest quality car body repairs on the market. All our staff at Newbridge are hand-picked for their talent, experience and attention to detail. Most have a background in prestige repair but we also have our own, comprehensive in-house training and participate in every available course from our approved manufacturers.
In the event of an accident, your insurance company may try to send you to one of their insurance approved bodyshops, which could well be Newbridge. However if it is not us, you have a choice where your vehicle is repaired, so why not choose the experts? Ask your insurer to have your vehicle repaired with Newbridge Accident Repairs Specialists - It's your choice.
No longer the exclusive territory of boy racers, customising helps you perfect your vehicle, turning it into the car of your dreams, (and saving you the hassle and expense of finding a new model). Our body shop technicians are keen to help you enhance your car and are happy to offer free advice on the best ways to do so.
Returning your vehicle to its pre-accident condition is a complex process. It often requires specialist equipment and skilled craftsmen. At Newbridge Accident Repair we have skilled technicians in all areas of accident repair as well as the very latest in tools and equipment. Our claims team will take the stress out of organising the collection or recovery of a damaged vehicle and arranging alternative transport if requested.
Reviews (17)
Reza Karim
Jan 26, 2022
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Critical: Professionalism, Quality
My car was taken for an insured repair of a tiny scratch which was barely even visible. The car has now been returned with a much bigger scratch at a different place. When told that this scratch wasn't there, they said it was and photos will be sent which I have yet to receive.
My car was taken for an insured repair of a tiny scratch which was barely even visible. The car has now been returned with a much bigger scratch at a different place. When told that this scratch wasn't there, they said it was and photos will be sent which I have yet to receive.
Ini In U.
Jan 15, 2022
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Dreadful service, never called to update when I was going to get the car back. The lady I spoke with was annoyed because the collection team said I was going to be told when the car was ready, and she'll inform the department head to stop them from providing the basic customer service i.e telling customers to expect to hear from them. I wanted to complain to the management, but after reading same complaint from other customers, I won't waste my time.
Ian Mccolm
Nov 26, 2021
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RiRi M.
Mar 24, 2021
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Awful service! My car was taken for repairs 14 days after my accident (after my continued chasing). It then took them 8 weeks to return my car after moving the date 6 times!
After getting my car back, I have now realised that the door that they were suppose to fix, was in fact not fixed and now does not lock! My handbag with several personal items inside has been stolen out of my car! I am now having to complete a police report and try and replace things like bank cards, drivers license etc.
On top of this, it sounds like my bumper is going to fall off! Cheap material clearly!
Honestly I would
After getting my car back, I have now realised that the door that they were suppose to fix, was in fact not fixed and now does not lock! My handbag with several personal items inside has been stolen out of my car! I am now having to complete a police report and try and replace things like bank cards, drivers license etc.
On top of this, it sounds like my bumper is going to fall off! Cheap material clearly!
Honestly I would
Colin Campbell
Dec 18, 2020
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I was fully prepared to give Newbridge top marks for work done but up until now, I am waiting for a follow up phone call for additional work required, but no call received.
I received my follow up call and I am very happy with the additional work now completed and have updated my review to 5 stars. I would very much recommend Newbride Accident Repair Centre as the 1st place you should go to for 1st class repairs.
I received my follow up call and I am very happy with the additional work now completed and have updated my review to 5 stars. I would very much recommend Newbride Accident Repair Centre as the 1st place you should go to for 1st class repairs.
Nobody'S. Here
Dec 07, 2020
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Got very scared by the reviews. Sent here by a third party's insurance, BUT..........they came to collect the car, great (Even had jokes first thing in the morning), kept me updated and despite the brusque-sounding receptionists (I think there's 2) , she and the rest of the staff are truly lovely! Went above and beyond to get me my car back, Work was great! It's a busy workshop, but my time estimate was bang on! Thanks so much! It's not always the Garage's fault, some of the blame in my case, was with the insurance company and a lot of miscommunication. Anyway, the workmanship is great!
Scott Cordes
Dec 02, 2020
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Russell Crane
Dec 01, 2020
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Do not use this company they are terrible. repaired my wife's car only for the area repaired to expand and go faulty after just 2 years. The fault was due to poor workmanship, this was verified by two independent repair companies. when I asked newbridge to re do the work they blankly refused, stating not their fault. when I met the owner he became threatening and abusive.
STAY CLEAR OF THIS COMPANY
STAY CLEAR OF THIS COMPANY
Sara Voyce
Aug 26, 2020
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John Lucas
Jul 22, 2020
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Took my van in for repair to Newbridge recently to have the door replaced after a accident. Was met by the director who explained exactly what needed doing. Caroline sorted a quote immediately and my van booked in two days later, being Red it can sometimes be hard to get a exact match but the match is bang on. They also fitted my old security lock to the new door. I returned two days later to have the sign writing added which is spot on. Can’t fault these guys in anyway, they are all extremely helpful and professional from start to finish. Do exactly as it says on the tin. Thanks for everything
Laura Shotter
Mar 10, 2020
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My car went into Newbridge after my insurance company recommended them. After the repair was done I went to pick my car up and noticed a crack down the windscreen which they tried to blame on the recovery driver. I left my car with them thinking it would be a quick turn around. Instead it was 3 weeks and only when I complained to my insurance… company was it looked into. I wasn't kept updated at all and even when I finally picked my car up the tyre pressure light was on, they said it was due to not being driven for a while and it would go out. The light stayed on and I had to reset it myself
Gagandeep Lalli
Jan 22, 2020
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On behalf of my dad, he took his smart car in for a body damage repair where he found all the staff and service very helpful and was very happy with service he received. The receptionist was very warm and welcoming and staff were very efficient. They repaired his car and delivered it to our house quicker than expected and it was gleamingly clean.… An additional bonus was that the petrol tank was completely filled up on return too! The damage repair was absolutely perfect and he could not fault it in anyway. He would highly recommend this place to anybody for any of their services.
Victoria Norton
Jan 02, 2020
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Only went with this company as my insurance company recommended them wish I didn’t as nothing but trouble My car was perfectly fine before someone hit the side of my car Took my car in for repairs came back and bumper was all out of place and the bonnet was risen refused to accept my car so they took it back in which they brought my car back… still with damage to the bonnet/wing they drove my car back and forth only replaced diesel after me phoning them when the next repairs was done to my car they brought me a replacement car with no petrol in the car at all and I had to phone them
Danny Simpson
Dec 07, 2019
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Horrific. Insurance company put me with this garage and after doing my research I was not in good spirits. I thought I would give them a chance and to be honest it wasn't a great experience.
Girl on the reception phone is rude and you can never get through to them in order to check on your car.
After a few weeks I finally got my car back to see the bumper repair had been fitted incorrectly which then had to be sent back and fitted properly. When the driver finally bought back my car with the repairs correctly carried out, I noticed he had curbed my alloy wheel and took a chunk out of the tyre
Girl on the reception phone is rude and you can never get through to them in order to check on your car.
After a few weeks I finally got my car back to see the bumper repair had been fitted incorrectly which then had to be sent back and fitted properly. When the driver finally bought back my car with the repairs correctly carried out, I noticed he had curbed my alloy wheel and took a chunk out of the tyre
Mike Harris
Sep 27, 2019
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Rachel
Aug 30, 2019
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Unfortunately the customer service was so awful I cancelled my car repairs here. Both times I spoke to the garage on the phone I received a nasty attitude, with no desire to help me or provide a service.
The man who checked my car over and provided a quote was friendly, knowledgeable and happy to serve me, which is why I've given 2 stars. The actual repair work I can't review as I went elsewhere as I couldn't trust the garage with my car from the disrespect I received on two occasions on the telephone.
The man who checked my car over and provided a quote was friendly, knowledgeable and happy to serve me, which is why I've given 2 stars. The actual repair work I can't review as I went elsewhere as I couldn't trust the garage with my car from the disrespect I received on two occasions on the telephone.
Simon Knight
Nov 04, 2018
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Was directed to Newbridge by my insurance company and was very pleasantly surprised by the friendliness, efficiency and professionalism of the staff. I was kept informed of the progress of the repair throughout the process and the courtesy car was a great little smart runabout. Can't fault these guys.
