Concept IT are a team of dedicated, experienced IT professionals, always on hand to offer support and advice when you need it most. We offer a fully managed IT service to small and medium sized businesses in the North East of England which includes everything your business needs to ensure it's running efficiently and securely regardless of whether you have 10 or 150 staff.
Putting first class professional IT support at the heart of our service, we can help you to focus on your business whilst offering tools and systems to improve productivity, efficiency, help stimulate growth and above all generate more profit. As your IT partner we see ourselves as an extension of your business and as such we always look to save you time, money and headaches.
Putting first class professional IT support at the heart of our service, we can help you to focus on your business whilst offering tools and systems to improve productivity, efficiency, help stimulate growth and above all generate more profit. As your IT partner we see ourselves as an extension of your business and as such we always look to save you time, money and headaches.
Services
Concept IT was established by our founder Kevin Embleton almost ten years ago with the aim to provide small and medium sized businesses in the North East with quality, professional Managed IT services and support. The past decade has seen not only Concept IT grow but also our customers through the delivery of business oriented support and systems.
Everything we do revolves around our core service of supporting your business. With this in place we can then build and provide first class solutions to help your business save time, become more efficient, expand your reach or reduce cost. If your business has between 10 and 150 staff, we're ideally placed to look after you.
Our customer portal gives you access to our systems. Here you can search and find issues, faults and requests, place new requests for work, report IT issues, ask for a quote and check on the progress of your projects. Copy invoices, health check reports and much more are also available. You'll find your blue and orange Concept IT Asset sticker attached to the top of your PC or underneath your laptop.
We'd love to here from you! If you would like to know more about how our brilliant helpdesk team can help your business run more efficiently with amazing IT Support and fewer IT hassles then give us a call (free phone) or complete the contact request and one of our team will get back to you shortly.
We're proud of the quality, friendly and focused services we deliver which enables us not only to retain clients for a very long time by being their trusted partner, but for them to recommend us to their trusted partners too.
Doing things right and ensuring every thing we do revolves around our core values of quality, professionalism and integrity doesn't mean we're expensive; we invest in technology, use our experience and stick to best practice to ensure we're efficient and effective.To provide high quality, effective Managed IT Services to small and medium sized businesses.
Doing things right and ensuring every thing we do revolves around our core values of quality, professionalism and integrity doesn't mean we're expensive; we invest in technology, use our experience and stick to best practice to ensure we're efficient and effective.To provide high quality, effective Managed IT Services to small and medium sized businesses.
Reviews (4)
Hexham Abbey
Nov 12, 2020
Report
Critical: Professionalism
Concept IT refuse to respond to our requests to help us renew a Cisco licence - as we have moved onto a new supplier we can only assume this is done out of spite. For a business in the service industry to have such an apparant lack of professionalism is quite surprising, but its their choice how to run their affairs.
Concept IT refuse to respond to our requests to help us renew a Cisco licence - as we have moved onto a new supplier we can only assume this is done out of spite. For a business in the service industry to have such an apparant lack of professionalism is quite surprising, but its their choice how to run their affairs.
Martin Anderson
Sep 22, 2017
Report
Stephen Waistell
Jun 08, 2017
Report
We have used Concept IT since the launch of our business in 2013 and the part they played in getting us up an running at the time was invaluable . We use their cloud based solution which is great for us as its fully managed and backed up. The support team are always happy to help and problems (when we rarely get one) are resolved quickly.
Andrew Eckford
May 13, 2017
Report
